United States Postal Service

I've opened a po box for UPS, FedEx, Amazon deliveries. I don't want them delivered to my apartment. Setting up po box was a breeze with Krystels help. She went above and beyond. Always has a smile and tries her hardest to make my visit as good and fast as possible.

Extraordinary service, super-helpful staff, and a PO box that cannot be beat, especially for packages shipped via Amazon, UPS and FedEx.
I moved to Klamath Falls in 2021, and opted out of a sidewalk mailbox box - too insecure. A wise decision. Parking is a breeze at the Post Office.

The customer service here is phenomenal! ❤❤ I had dropped a letter in the "out of town" box first thing in the morning, then realized about 3:45pm that I had written down incorrect information on a time sensitive letter. I went down and explained my situation, and the worker went straight back and against all odds, found my letter and let me correct the issue! Life saver! So kind and helpful the staff here is.

I thought they were open until 2pm on Saturday, however they were only open until noon (my mistake for not checking). I needed to buy an envelope and stamps to mail a letter and had just about come to terms with the fact that I will have to return, when the nice postal employee (I think she was Asian; I didn't catch her name) that worked there offered me her personal envelope that she bought to use, as well as a stamp. I repaid and thanked her as she just saved me a trip and the inconvenience of having to come back, even though it was my fault to begin with.

It warms my heart to see government employees who actually care about their customers! She went above and beyond!

Limited office hours but the staff is always friendly and efficient. Sometimes the wait takes a while,but how can you gauge when everyone will be coming in for complicated service orders? You can't. Sometimes the managers or people behind the scenes take a while for change orders for the front desk staff and that can hold the line up. But otherwise I have zero complaints. They always work with me the few times I've had boxes delivered with limited info on if it was there or not. I was called same day apologetically for a mix up.

Amazing!! Had an order that I bought online ship to the wrong address. No fault of this USPS at all!! actually I thought it was the post offices mistake, so I headed to the post office the next business day once delivery status was changed and no package received. To my surprise, the supervisor helped and also informed me that the distributors of said product had sent it to the wrong address. Instead of putting the correct number of my address on the shipping label, it somehow got changed after order was placed. So it was the companies mistake and not the USPS so the company sent out a new package free of charge. So I am very impressed with the satisfaction, courtesy and clarification I received in my trip to this post office.

I see so many bad reviews for the Klamath falls Post office but I had a very good experience the employee Bobbie who helped me was one of the best employees I've ever had help me at a post office very nice and considerate very helpful so if you do have a bad experience there go to her she will help you she should be managing this place definitely needs a raise thank you Bobby for everything you done for me you're a very good person

Great service here and super friendly people. Very short waiting time. You can even get passport applications here. If you're going to use Express Mail or Priority, you'll need to fill out the forms before you wait in line and go to the counter. Otherwise you waste other people's time.

I moved to Klamath Falls from Medford about a month ago, and as far as I'm concerned, the service here is stellar in comparison. Staff were much more pleasant and knowledgeable and I was in and out relatively quickly.

The three ladies up front are all very helpful! Very respectful and awesome! Got me my passport in only a weeks time! Definitely recommend :)

We got great service from a very nice postal worker. She helped us mail postcards and even suggested a few places to visit in town.

Thay are doing thare best, if you go in knowing that you will most likely spend 20-30 minutes for complex things you'll find you will have a better experience with them

Quick efficient customer service, no line!

Mail deliverer has been very kind and humble. Excellent service. Thank you.

Very friendly and always helpful and polite!

Workers are always friendly, and get me in and out! Xo

Very helpful agents and friendly

Excellent Service. Fast, friendly, efficient, effective.

Great day no line.

They are very helpful and friendly.