United States Postal Service

I have a business in Hampden (MyMaineFarmhouse), and I mail and receive a lot of packages from this facility. They are always helpful and friendly. I've never had one single negative experience with them. Every town should be so fortunate to have such wonderful postal workers doing their absolute best to do their job. Thank you to all of you who work there!

I stopped in because I had to mail out a package but I knew my local post office would be closed for lunch at this time. This USPS was clean, well-stocked, and the staff was super helpful. Service was quick! I'm a happy customer.

One of the best post offices around.

Very friendly and knowledgeable staff.

There was a time where I had issues with the mailbox being left open and my mail being damaged. The last few months have gotten better. The workers in the post office are very friendly and helpful

It's hit or miss sometimes you are waiting forever in line sometimes you get right in. Unfortunately I had to stop getting mail at my physical address because my mail Lady was never satisfied how I shovel out my mailbox in the winter and too lazy to drive up the driveway and leave a package on the porch anytime of year.

Great service

Package was moving along nicely from state to state day by day then it landed here... where it stayed for over a week (pending) before it finally made it to bangor for delivery. Seems like this is a common occurrence for this location. Most frustrating part was it updated the deliver date to 12/4 then it never came and the next day it would say "today" then never come and so on for 11 days.

Most of the time they deliver packages to my back door. For some reason they thought it was a good idea to leave on my front steps. My packages were soaked and one was ripped open.

Im dyslexic and even I can read numbers. Employees need to make sure packages are going into the right mailboxes and porches. I guess going forward, I will have to wait for the mail to come and approach them for my package because they can not be trusted to put my package in the right box.

I have lived all over the US, and I have not come across such terrible mail delivery service. Our packages get flagged that we requested to have them held at the post office. I have never put in this request, yet it consistently gets put in for me. If I have two packages where one fits the box and the other doesn't, they will put the small one in the box. Then, they will claim that I put in a request to have the other held. Today at 4:06pm, I received a message from Amazon that usps attempted to deliver at 7:06pm, but that I had once again requested to have it held. I have not once asked for this, and it would be nice not having to drive 40 minutes out of my way to come pick up these packages because you don't want to drive down my driveway. Do better.

Mailman drives by 60-70-80 miles an hour. We get our mail (?) and a couple other neighbors mail, including for neighbors not living on the same road. Our mailbox is clearly marked. They hold mail and say it's at the customer's request when it's not at customer's request! They just didn't bother driving in the drive way and toot their horn for a package to big for the mailbox. This has only been happening for the past 5 days and I've tried calling the post office for the past 2 days and I don't get through. No choice but to write a review.

I live on a private road. The post office refuses to deliver packages during the Winter...which I feel I have been very understanding about. However, I've have multiple deliveries over the past couple of weeks (even in the rain one day) but not today. Today they decided they didn't want to deliver my packages and used the excuse that "The mailbox was full or the package was too big". Usually if the package does not fit in the mailbox, they bring it to the house (except in the Winter). So why are they allowed to pick and choose when they want to deliver or not? I'm a stay a home mother who does not leave the house a whole lot during the week. So when my package isn't delivered on a beautiful sunny Spring day, it's extremely aggravating. oh yeah, and when you try to call them, you just get an automated robot....and trying to choose the correct option to get your situation resolved is next to impossible. In a day where ordering online and getting things delivered is all the rage, they don't seem to really care about doing deliveries to people who are in an "inconvenient" location.

No one answers the phone at this facility and there is no way to contact them. Parcel was miss delivered to who knows where and I wanted to check to see where they delivered it. Someone needs to be called on the carpet for the poorly run operation.

Forced to give at least one star, otherwise I wouldn't have. Have had multiple certified mail sitting in this facility as well a Memphis TN, since April 19th. As these are Gov't payments, I will be submitting bills to the US Postal Service for all of the late fees, penalties and interest charges assessed by the IRS for their inability to do their job. It's not just this facility, it appears the whole agency is committing theft of services by charging a fee for something they don't or can't figure out how, to do .

A letter sent from Burnham ME to Norway ME was returned to sender - 10 days later - when the machinery at this site failed to accurately read the printed address. A yellow sticker was attached stating the Norway box was "VACANT - undeliverable as addressed". Amazingly, the same letter was resent in another envelope with NEW postage & that letter got to the Norway address the next day!! Go figure!
Perhaps if this facility desires to keep the jobs, perhaps someone could check the rejected mail - or at least the machinery that processes it - and get it in the correct outgoing bin in less than 9 days! A pitiful showing for any service industry!

I don't even live in Maine but have come to feel the repercussions of it's horrible postal service from this location. I purchased a gift for a child and followed the tracking to this location where it came to a complete halt. Apparently it's Maines hole of no return for packages. Do Not Go Here.

Whenever I temporarily change my address from Me to Fla or to Ellsworth I always have serious problems with this postal service. Once again I am having problems