Mattress By Appointment of Chandler

Beth was very kind, patient, and provided exceptional customer service. It's definitely different than most mattress stores. Reasonable prices and offers special discounts for those in healthcare, first responders, vets, etc. They have financing available and same day pickup for most size mattresses. Woman owner appointment necessary.

Jen was very informative and made herself available for my convenience. I work 7 days a week so this was important to me. Once I decided on a mattress from start to finish was 30 mins. Their prices are unmatched 💜

Quality mattresses for such a good price and we received great customer service. We were given the time to try out all the mattresses it took until we found the perfect one! My husband was also given a military discount as they give back to military, medical, and teachers! Highly recommend getting your next mattress here!

Bottom line, I will not buy a mattress or frame from another company. Meeting Jen the owner at Chandler, Gilbert store for a one on one appointment took all the stress out of finding and purchasing the right mattress and frame for me personally. Her expertise, professional and pleasant disposition was extremely helpful in answering all my questions. Best of all was the price compared to other companies , and there were no hidden fees or condition, except that you could not return the item because it was at a discount which Jen was upfront with. I had no problem with that. What really impressed me was the quality of the product. I purchased an adjustable frame and quilted mattress by their local company. To top my experience off Jen and her husband Jeff personally came to my house and set it up and explained set up and remote settings. You do not get this at Mattress Firm. I highly recommend this company. Thank you, Jen

Jen was super amazing and left no room for mistake when it came to helping us pick the perfect bed for our large family. We got a great deal here at Mattress by Appointment!!! Thx so much ladies.

Beth was purely amazing. This was my first time buying a mattress setup and she helped tremendously. She made me feel comfortable and confident with my decision and let me know what was in my approval range. The leasing process was also extremely easy and I would recommend to anyone in need of a mattress right now and able to make payments on it. Thanks Beth, for the great service!

Beth was so kind, patient and ensured I took the time to test out each mattress. At first I was nervous scheduling an appt online but once I arrived, it was so welcoming and nice to have no other customers there. My bed is so comfortable and was able to get a nurse discount! Highly recommend going here as the reviews speak for themselves. You will not regret it!

We had a very positive experience. Jen was so knowledgeable and was no pressure whatsoever. She was patient as we “tried out all the beds”. We shopped other store before and after and came back to them. Purchased a king with adjustable base. Delivery was quick and friendly. Transaction was smooth and i liked the no pressure environment. Thank you for excellent service and quality. We highly recommend Mattress by Appointment in Chandler.

Ladies and gentlemen, settle in and allow me to share my tale of Jen, the mattress superhero!

Picture this. It's 7:00 pm on a Sunday evening. My wife and I are at home alone, having dinner. The phone rings, and it's my 22-year-old son. I could tell from how he said "DAD" that he was trying very hard to contain his anger - and I knew my dinner was about to be interrupted.

He proceeded to tell me how his friend's dog🐕 had found its way into his room and had hopped up and pi$$ed ALL over his bed.

Ugh! Nasty. The pup managed to do a thorough job, too. He sprayed the pillows, the sheets, the comforter...the whole nine yards.

But it gets worse. The canine deluge didn't stop at the washable surfaces. Oh no. It kept flowing like the Arizona canals after two days of rain. It pushed past the waterproof pad and soaked (i.e., ruined) his mattress.

Again, this was 7 pm on a Sunday, and he needed a new mattress. Heck, even for Tony Stark, that limited our options. I checked out the big furniture warehouse in Gilbert, but the thought of navigating through that store, ordering, and going to a dock to pick it up made me want to slam shots.

Fortunately, I asked JARVIS to do a quick Google search and asked for "mattress stores near me open now," which led me to this beautiful superhero named Jen.

Not only did she listen to me retell my kid's sob story, but she made an exception to drop what she was doing with her own family and meet me at her store on a Sunday night.

Talk about superhero stuff! And when I got there, she had three great options. I took the most expensive one because it was a killer deal - AND added a super high-grade mattress cover to prevent a repeat of the random dog disaster. I was in and out of that store with the mattress in less than 45 minutes. I delivered it and returned home in time to watch End Game with my wife. (I hate the ending of that one, BTW).

The point is, Jen is a REAL Superhero. Five stars. Awesome person. Awesome business owner. Superhero service. Avenger approved! ⭐⭐⭐⭐⭐

Beth was amazing 🤩 great price and surprise discount for my vet status. She took the time to listen and directed me to the perfect mattress and pillow. I would highly recommend using her for your next purchase.

We purchased a new mattress while we were in Scottsdale. The gal (Kim) knew we lived South and made arrangements for us to pick up our new treasure in Chandler. What shocked me is that I was able to go to the Chandler store on a Sunday morning and get our bed. The gal (Jen) I met with is a friendly and helpful as can be. I thought it very impressive the way these folks work together as a team. Much respect for these ladies. We love our new bed. Thank you for being part of our journey.

Great Customer Service! Very helpful! Has knowledge about all mattress in the store! Good Selection.

I just love this business! The communication, knowledge of product and follow through - amazing. I really like how you are able to set an appointment and the owner meets you directly to learn preferences, answer questions and provide solutions. You don't wander around a big showroom with sales pros trying to upsell or pressure you. I found the perfect mattress and Beth made it possible to get this the same day. I am sleeping so well now!

My fiancé and I had looked at several stores and then I seen this place show up on marketplace and so I sent a message and super quick response from Beth, we showed up and it only took a few minutes to pick out our perfect mattress! Beth was extremely helpful and very knowledgeable about their products and warranties and care. We purchased a new mattress (Brooklynn Bedding Co.) and cooling protector! We couldn’t be more happy with the Service, Selection, Financing and the Kindness and overall experience we had!! Thank you Beth and Mattress by appointment for taking care of us! If I could give a 10 star ⭐ rating I would. We DEFINITELY recommend this place 100% ⭐⭐⭐⭐⭐

Jen is amazing! Knows her stuff!

Prices are way low while quality is high. What i paid here would have cost me easily 4 times as much someplace else. And i did check and compare between 10 places. Jen wins! I will be returning here after my 20 year guarentee expires! Seriuosly, 20 years with my mattress! Diamond.

My husband and I just bought a bed from this amazing place. After taking years of contemplating the purchase of a new bed, and a new baby on the way we finally made the jump! We found Mattress by Appointment and it was like no other mattress place we’ve been to. Jennifer was extremely caring and truly wanted what was best for our growing family. The prices were unbelievable, and we were in and out and on our way with our new mattress! Thank you Jennifer!!

Jen is awesome! She helped us find the perfect mattress for us, the process was quick, easy, and super affordable. If you want a more luxury mattress there is payment plans available to get the mattress you deserve! Definitely won’t be getting a mattress anywhere else in the future. Thanks again Jen! ✨✨

Amazing people! Worked with me on finding the perfect mattresses for me and my two boys. I will recommend them to everyone. Thank you so much for all you do, you’re amazing.

Im going to start by saying I will never go to another store for a mattress again. Having a one on one appointment/shopping experience took so much stress out of the situation. Not only was I able to get a same day appointment, but I was able to ask questions and check out all the different options without feeling rushed or like an inconvenience. I also never once felt pressured to buy. Honestly, I’ve never felt more appreciated as a customer. The mattress I wanted was at a different location and I needed it ASAP. They managed to get it to the Chandler location for me the next day and even helped me load it and strap it down securely. I am so so grateful.

I first want to say that working with Jennifer was the the best experience I have ever had in buying a bed she is the nicest most professional individual I have had the pleasure of meeting. I only wanted one mattress but with the quality and price of these mattresses we ended up getting two. Jennifer also made sure to inform us to make sure to get a cover so we didn’t void our warranty which unfortunately if you have ever dealt with big companies some don’t tell you that and you are out allot of money. I cannot say enough nice things about this place. If you looking for a quick painless and awesome experience check them out. Thanks again Jennifer