Luisa Graff Jewelers

I recently had the pleasure of working with Gloria at Luisa Graff Jewelers, and I can confidently say it was an exceptional experience from start to finish. Gloria was not only friendly but incredibly knowledgeable about their extensive selection of fine jewelry.

What truly sets this jeweler apart, however, is their commitment to customer satisfaction. Gloria took the time to understand exactly what I was looking for and provided personalized recommendations that fit my style and budget. Her expertise and attention to detail were evident in every interaction, making me feel valued and appreciated as a customer.

I couldn’t be happier with the final result.
In addition to their excellent products and services, Luisa Graff Jewelers also offers fair pricing.

Overall, my experience with Luisa Graff Jewelers was nothing short of extraordinary. Their dedication to quality, customer service, and creating beautiful jewelry makes them a standout choice. I highly recommend Luisa Graff Jewelers to anyone in search of exquisite jewelry and a memorable shopping experience.

My wife's ring had loose prongs and very close to losing diamonds. The staff at Luisa Graff Jewelers took very good care of the ring. After 33 years of marriage, the ring was a nice anniversary gift for my wife! Excellent service, very friendly and knowledgeable folks.

Maria was awesome. She was very helpful. She wasn’t pushy. She knew when to leave and let us chat and when to come back to answer questions. The perfect balance. We got a great deal and beautiful ring for our daughter’s high school graduation. Very fair pricing and great stylish jewelry. We love Luisa Graff for our jewelry needs.

I don’t give many reviews unless it’s earned. I went to Luisa Graff Jewelers to repair a ring and make a purchase. Long story short … I was treated with the upmost respect and customer service from an employee named RITA. Not only did she correct the errors of fellow colleagues but she reached out to me to ensure my satisfaction. Superior service Rita!! Thank you for a good experience.

Love this place, staff is great they pay attention to details and have great prices on some of the most beautiful jewelry I've seen. They breathed life into one of our older peices and got a gilded rose while we waited.

Exceptional friendly service, lovely store, beautiful inventory and a win-win all around. We went to browse for my 25th anniversary ring guard and - surprise! We left with the stunning perfect match for my wedding ring! Kaitlyn and team were a pleasure to do business with and made it fun to help us select a most special iconic piece of jewelry to accompany the renewal of our wedding vows, and within our budget.

I have worked with Gloria for several years now. From the moment I walk in, she makes me feel welcome and comfortable. Her extensive knowledge about jewelry is evident as she patiently answers all my questions and provides valuable insight. Thank you, Gloria, for your outstanding assistance!

Loving how flawless my rings look! The staff is always Professional and friendly. They’ve been so helpful to our family. We will continue to trust our most sacred pieces with you. Thank you!

This place embodies the finest customer experience and blows away the competition. From the moment I walked in, Katelyn took amazing care of me, helped me figure out what made the most sense, followed up meticulously and made sure I was thrilled every step of the way.

Not another jeweler in town I’d trust more - and not another sales consultant I’d rather work with. Thank you!!

I am absolutely in love with my ring! On top of them having a very large engagement ring selection, the staff are just so respectful and kind. They make the experience of choosing the perfect engagement ring and wedding band amazing. I am so happy we came here!

I had the pleasure of working with Gloria at Luisa Graff Jewelers while searching for a special Valentine's Day gift for my wife and daughter. As an inexperienced shopper in the world of jewelry, I felt overwhelmed with the choices and options available. However, Gloria made the entire experience a delight. She was incredibly patient and took the time to understand what I was looking for, offering helpful insights and guidance throughout the process. Her expertise and warm demeanor made me feel at ease, and I left the store with the perfect gifts in hand. Gloria's exceptional customer service and knowledge truly made my experience memorable, and I wouldn't hesitate to recommend her to anyone in search of that perfect piece of jewelry. Thank you, Gloria and Luisa Graff Jewelers, for making this Valentine's Day extra special for my wife and me!

Amy was very helpful and pleasant to deal with. We had a budget for two pieces and she made sure to stay within that budget while making my daughters feel special. Have been a customer of theirs since 2002 and will continue to go there for my jewelry needs. Thank you Amy!

I had my Mothers ring repaired. They are always so professional and the quality of their service is always top notch. The ring looks like it did when my father gave it to my mom. Highly recommend Luisa Graff Jewelers!

My wife and I have done business with Luisa Graff Jewelers for many years here in Colorado Springs. We have always been pleased with the quality of their diamonds and other jewelry we have purchased and the value versus price that we receive.
My wife wanted to have some pearls replaced in a ring that she has had for over 50 years. As it turned out, pearls of the same quality and size were very difficult to acquire. We received multiple calls from Nate updating us on the progress in securing matching pearls from various suppliers. The excellent jewelers at Luisa Graff counted the pearls on my wife's ring and she is very happy to have it restored so beautifully. Many thanks to Nate and the staff at Luisa Graff Jewelers. We would be happy to recommend this jeweler to anyone in Colorado.

Emily's personal touch on our journey to find the perfect ring for my new wife Erika has left us speechless. Just like the diamond she helped us choose, her service and excitement are amazing and flawless! I cannot express in simple words the joy of choosing Luisa Graff Jewelers for this special occasion. My wife is very happy with her choice and so am I. Thank you so much to Emily for being so kind and caring about all our needs. She made this moment very special and memorable. 5 stars does not begin to convey the level of satisfaction we have towards a job well done and endsome!
Absolutely recommended to anyone looking for that extra touch that separates the ordinary from extraordinary! Thank you thank you so much for all you have done to make us very happy with our purchase! We will treasure this forever just like Erika's new wedding ring!

Thank you Casey with Luisa Graff for the text follow-up about the appraisal paperwork after my visit to your store. I really like working with a business that is thoughtful and thorough. Casey did her job extremely well today and she made my sister-in-law and I comfortable working with her. She met all my jewelry needs and more. Thank you for handling the repair to my wedding ring. Thank you so much for catching the issue with the baguettes on the Promise Ring that I brought along for cleaning. It meant a lot to me to know that Casey was taking good care of my family as customers of Luisa Graff Jewelers. Thank you for your knowledgeable input on the silver chains. Casey is an asset to the Luisa Graff business. Please forward this review to your manager.

Katie is fantastic to work with, she really listens and gives her honest opinion. I came in to find a unique wedding band to compliment a stunning vintage art deco wedding ring I bought at Luisa Graff's some 6 or so years ago. My husband and I are celebrating our 10 year anniversary this year and thought it would be the perfect time to transform this piece into my second wedding set by adding a wedding band and center diamond ( I originally bought the ring with no center gemstone). Katie made the whole process delightful and fun. She was more than willing to pull out everything for me to try with it and helped me choose the perfect fit for the ring. I honestly would have never even have thought to try the band I choose without her guidance. When I saw it in the case I brushed passed it initially. Katie took it out and handed it to me after I had tried on several options and wasn't finding one that was quite right. I am so glad she did because it is perfect and compliments the unique wedding ring perfectly. When it came time to find the perfect center for the ring she did the same thing pulling multiple diamonds and making sure I found the one right one. We even played with color diamonds to see how they would pop. I am so exited for my new wedding set and so happy Katie was able to help me. I also brought in a bunch of my other jewelry to get cleaned. One of the other ladies was able to clean all my items while Katie and shopped. If you're looking to be catered to, listened to and genuine enjoy your experience don't go anywhere other than Lusia Graff.

From the Security to all the associates it a pure delight to spend time with such a professional joyous team! Amy is so sincere with all of her efforts to help fill the customer desires and makes the experience so fun and gives a friendly feeling of "family"! Amy goes above and beyond to take great care of the customer! The entire staff expresses the greatest customer service experience which is a rarity today in business and very much appreciated!! We look forward to our next visit at Luisa Graff Jewelers!
Thanks again!!

April was exceptional, she did everything in her power for my future son-in-law to have the perfect ring in time to propose to my daughter! She was very personable we absolutely loved her!! Unfortunately when we picked the ring up she was gone so we dealt with a girl named Casey she was super rude acted like we were bothering her!

Cannot recommend this place enough! I have an engagement ring that sits very flush on my finger and it was very hard to find any wedding bands online even close to what I wanted. About 3 weeks before my wedding I was in a panic thinking I wouldn’t have a wedding band, and I called Luisa Graff. Not only were they incredible accommodating about my schedule (letting me come in 15 mins before close), they also were able to work with me to get exactly what I wanted. I ended up having to have something custom cut to fit around my ring, and despite originally being told it would take 2 weeks they had it done a week early. Everyone there was very friendly and knowledgeable, but April was above and beyond. She let me try on multiple bands, talk to the jeweler making my ring, and made sure that I had it in advance for my wedding. Coming from someone who’s never bought jewelry from a store before, the process could not have been any more comfortable or easy. They are well worth visiting!!!