Wrens Collision Braselton

I wanted to wait a full month after getting my car back to be able to accurately report everything related to my experience. In that time, I have been able to thoroughly check out my vehicle in different driving and handling experiences.

Starting with my initial contact with Wrens, the customer service was outstanding, above and beyond my expectations. Jessica and Ally were outstanding, keeping me up-to-date on my repair, and answering any questions I had like I was their most important customer.

As for the repair itself, I couldn't be more pleased. My RAV-4 looks like it did before, but most importantly, runs like it did before my accident. The only way you would know the vehicle was in a wreck would be to look at the headlights, because only one had to be replaced. They even went so far as to clean my rims, vacuum my car, and clean the interior to make it look as nice as possible.

If you are in need of any sort of body work done on your vehicle, I encourage you to take it to Wrens. The work was completed in a timely manner, done well, and I was treated with respect and concern. Thank you for the great experience!

I had to get my wife's car repainted due to a manufacture defect. Due to the adhesion of the paint, it required that the paint be completely stripped down to bare metal before repainting. Wrens did a fantastic job that I feel may have not been done at other shops. Zak was professional and polite. He took the time to explain the process, how many days it would be needed, and the cost was clearly spelled out so no hidden fees. he kept me informed of the process and estimated time for completion. Needless to say, I was very satisfied with the work done. I would highly recommend Wrens Collision to anybody else I know for any need body repair or paint work needed.

They keep us updated on our car and the progress. Finished on time and we picked it up on time. We left the rental car there to get picked up by Enterprise Rental. Looks good, thanks again.

This team is awesome !! They had my car ready with they said they would.. did a great job on my repairs. Kept me informed the entire time of their progress. That’s the 2nd car I have take to Wrens and both times it was perfect. The entire team is very friendly and professional. Great place !! I highly recommend them !

Several month ago they painted a golf cart for my and did an excellent job so when I had a little bender in my car I immediately thought of Wrens. Everything went smoothly, provided text updates and finished on time. Everyone in the office and the young man that painted my cart and I'm sure my car were great ! If I need work in the future I will be back at Wrens.

These people are great. They work with insurance and deliver on time.

So I was in an accident and when it came time to pick where I wanted to send my car I chose here because YEARS ago when it was Collision 124 I went there. All I know is I am SO glad I chose to bc the whole experience from start to finish. I spoke with Ally probably 10 times and each nice she was nice and gave me real information about where my car was in the process of it being fixed. She never got mad that I called several times.
Their date they gave me about when my car would be ready was spot on. After my car was finished they cleaned my car inside and out! THEN THE BEST PART is 2 of my hubcaps were lost in the accident so Kevin put a BRAND NEW PAIR on mine! So, when I drove up I not only was soooo excited to get my car back, I drove up to it in the parking lot looking all shiny and brand new!
I was so happy! The little things that they were kind about matter just as much as the big things, and it literally was a pleasure working with them!

Be CAREFUL when your reading some of these reviews bc several of them people are voicing complaints for things that are out of Wrens' hands. If it is an insurance or parts issue here is not where you need to leave your complaint.
Also, several reviews are about the previous owner of the business, so again should not effect Wrens.

They should at the very least have 4.9 Stars!!! They have a customer for life and a friend as far as I'm concerned. I would send everyone to them if I could. Thanks again Kevin, Ally and everyone else that was involved in getting me my baby back! :)

I would definitely recommend Wrens. Everyone was professional & did a wonderful job on my SUV. Kept me informed throughout the process. My car was ready & even detailed when I picked it up.

THE Good Samaritans! My truck broke down right by their front road. They rushed out to help me bring my truck to their parking lot and kept up with their helpful gesture all day till they had to close. I know I was a pain - needing to get my truck running again and yet they did not quit on me. I will forever thank them. God bless you and your Co.!

I contacted Collision 124 to repair hood and front bumper scratches and dents from an event tent that flipped during a storm. Joe was great to work with, explained the process, and emailed an estimate within the hour. He communicated throughout the process, the work was completed a day early, and they did a great job! They had repaired a car for me in the past and I had a good experience with them then, so they were the go-to for these repairs. They made the process easy and I recommend them to friends.

Thank you Joe and Marshall for doing such an excellent job on both my left rear bumper in my right front bumper! A dream to work with and they took care of all the insurance paperwork! Before I drove out of the parking lot I already knew what the estimate would be, even though I was not at fault in the accident. I picked up my car this morning and their work was absolutely flawless! Thank you Joe and Marshall and your team!

Collision 124 was great to work with! They kept me updated throughout the entire repair process with my vehicle. They communicated directly with my insurance so I did not have to do any back-and-forth between the two. Joe did great with my claim and made the whole process very easy! I highly recommend them!

The service I experienced at Wren’s from Ally was probably the best customer service experience I have ever experienced in my life. She was so professional and helpful. I will recommend Wren’s to everyone I know!

I was very pleased with the service that I received from Collision 124. The work was done in less time than was quoted which saved me money on my rental car, was of very high quality, I was kept well informed of the progress, and Joe was extremely helpful in answering all my questions. I have confidence in their work , and more important to me, in the integrity of Joe and Marshall and their business.

Y'all!!! These guys are the best (Joe and Marshall)!!! I took my 2019 dodge charger in after someone hit it. Messed up my door and 3 rims. Inurance for the other driver gave us problems but they made sure my car was fixed the CORRECT way. They did amazing!!! Looks like the brand new car it was when I bought it last year. Thank y'all so much! If I could rate 10 stars on here, I would! They updated me almost every day and also answered any questions I asked.

Went here on my Insurance company's recommendation after hitting a deer and sustaining a lot of car body damage as a result. Collision 124 did a wonderful job from start to finish fixing the damage and restoring the car to its pre-strike condition. Very friendly, down-to-earth, honest and professional folks here. You will absolutely receive a fair deal with this company.

My grandson had a front end collision on his 2011 Nissan. The car is bright blue metallic. Marshall handled the repairs quickly and kept us informed throughout the process. We are very happy with the repairs and the paint match. We would recommend 124 Collision for your repairs.

Despite having issues with the insurance company of the party at fault, they made sure my car was fixed the right way! All I had to do was drop my car off, and they took care of the rest. They are good, honest people, and I have no doubt my car will be fixed the right way when taken to them.

Just great overall experience. Well done. Zach Abernathy was a great help

Excellent experience. Quality work. Joe did a great job in keeping me informed of work status and insurance claims. I hope I don’t need their services again, but if I do have another issue I will not hesitate to go to Collision 124.