Sally Beauty

Dropping a current update. Entire staff changed as of April 2023. Anything from before that is out of date and does not represent the current status of the store.
The friendliest staff in L/A,ME! Don't believe us? Stop in and check it out 😁

I literally had THE BEST experience in the Auburn store today with an employee named Samantha (you cant miss her, she has pink hair 😁 ) I have always dyed my own hair with kits from Wal-Mart, but I was looking to up my at-home hair color game. This is only the 2nd time I had ever been into a Sally's so I had a LOT of questions. I wanted to say how patient and super helpful Samantha was with all of my questions and helped me pick out just the right products for me! She listened to what I was saying and didn't pressure me to or even ask me to buy anything, just gave me some recommendations! I explained to her what problems I was having and right away she knew where the products were that would help me and could tell me exactly what they did to help, even sharing results of other customers she had recommended the products to in the past! Hands down the best shopping experience I have had in a long time! I felt great about my purchases when I left the store. I would highly recommend this girl get a promotion and a raise, she's the best!!!!

I've shopped at sally's for years.. I'm definitely a sally's girl! Lol.. although the customer service is lacking in friendliness with the exception of the older lady with black hair. . She is fabulous with product knowledge and always friendly with a smile, she is management material!

Great service. Had exactly what I was looking for to maintain my clippers.

Staff is always helpful and friendly!

Good prices on products

Love Sallys.

Love Sally's have gone here for years. Can always count on their products. But as of the past year or so. When I'm in there and have a question about a product of theirs, the process of application, or I need a recommendation. I assume, because of the type of store it is. That their employees are knowledgeable?. That helping you in this manner is a part of their job at that particular store? It's one of the reasons you go there? Well lately whenever I have needed some guidance. I have received "I'm not sure" or "ummm?" Or "let me check online or on the app." I end up getting literally nothing. And They definitely never ask me if I need help or offer assistance. It really bums me out. It's kind of why I love to go there. In the past they have had employees who were very knowledgeable. Where did they all go? 🥺

Nice small store in town. Great deals and other diversified products. Nice service could improve on their friendliness and assistance to the customer. My aunt got a buy one get one deal. So we came out with four hair coloring kit. I wish I could have found a set for beard products.

The lady who waited on me was very nice. She made sure that I took advantage of all the offers available on the items I purchased.