Fenix Parts Chicago (Previously Stafford's Auto Parts)

Absolutley FANTASTIC customer service. Have used multiple times with great results, and if there is a problem, they solve it. In a business full of crooks, they are a breath of fresh air. Stand by their word and get it done. Well done John, Brenda, and rest of staff.

I should review places more often but OMG these folk were amazing. I called Joel let him I know I was on the way. Had it pulled off, cleaned. I was helped with loading. Honestly I am incredibly satisfied. I was in and out within 15 minutes. The guys were extremely helpful. Very very happy. I hope I don't come back but if I do, I know it'll be a seamless process. Awesome!!

Alfredo and Mike have excellent customer service. I was able to find what I was looking for immediately. I’d been looking for this particular item for weeks and it was found within minutes at Stafford. The price was cheaper than what I was quoted at other places.

Jon and his team are trustworthy, and do a great job. Prices are reasonable and they get the parts ready in a timely fashion. This is the only salvage yard I use in the area.

I’ve bought a few items from this yard. They’ve always been absolutely great. Brenda is the best person I’ve ever dealt with at a salvage yard. Super helpful, very pleasant to deal with. She always calls with any updates on parts being pulled, etc. Very easy process. Ask for Brenda!!!!!

Hello my name is Charles and I had one of your employees Alfredo assist me looking for a transmission for my daughter's car. He gave me a very fair price and his customer service skills were very pleasant and helpful. He ordered my transmission and had it delivered to my shop of choice within 24 hours and was easy to work with. Alfredo I will definitely refer your services to anyone that I knik that's looking for used parts for their car. Again thanks for all your help.

Charles Hobbs

I was impressed by their customer service and helpfulness! Called and spoke to them over the phone, and she went out of her way to check on the information and provide details. Had the part ready for me when I arrived to pick it up.

The staff at Stafford’s was so friendly and helpful. Their price was great. I even enjoyed the indoor waterfall. Great place and worth the drive.

Very pleasant experience. I came in needing a headlight that I lost(dumb me), I had a set budget to spend and we were able to meet that budget. I look forward to dealing with Stafford’s in the future.

I'm a Bodyshop Parts Manager, Have Been For Some Time Now...As Such I've Been Dealing With Stafford's For About Six Years Now.

10/10. Great Yard, And Johnny Is A Great Guy To Deal With.

Very nice , organized. Part worked great

Alfredo helped me out with some ford fiesta parts. They were removed profesionally, quick, and most importantly undamaged. Good quality work here

I live in Rockford, so Stafford's Auto Parts is about 60 miles away. I needed an engine for a Camry. I talked with Rob, and he said yep they had one it was still in the car they could take it out and have it in Rockford by Wed. When I talked to Rob on Tues. he said they took the engine out of the car but it was not good :( BUT they did have another one, and even though the other one was more expensive they would give it to me for the same price!!!! WOW, that just bought them a customer for life....and I will be telling EVERYONE I know about Stafford!!! You just don't find good HONEST people like that anymore. So not only did I get a GREAT ENGINE at a GREAT price but it also has a warranty and it was DELIVERED FOR FREE!!! CAN'T ASK FOR ANYTHING BETTER!!!!!!
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Very helpful and friendly! 10/10

Very nice people it's a good place to get your used or new parts

Always have the best parts for a reasonable price and they're easy to work with.

Great great place for Quality Used Parts Call first they can get everything

Ive worked here for 18 years i love this place they treat you like family

It's very efficient, but I wish that they have more makes and models. For example Nissan pathfinder, thanks

More than fair prices on high-quality clean parts