American 1 Credit Union

We were getting an automobile loan for a used vehicle from a private seller. American 1 had the best rates (after a long search for better). The process could be smoother as they required a copy of the title even before we purchased. I wanted to have the financing in order in case we wanted to buy the car (when we went for the test drive). The seller had to call in and email them the copy. Luckily the seller agreed to it. Everything else was smooth and easy but I feel American 1 could have trusted me after being a customer for about 15 years. That process could be cleaned up a bit. Just some constructive criticism and no complaints, as they beat everyone by 2%

Dakota was great! Did a good job setting up my checking and savings account and explaining all the ins and outs of the credit union.

Amanda was excellent! She answered all of our questions, was friendly and professional, and made our experience comfortable.

Dakota, did an excellent job for us. He was engaging and thorough during the whole process. I have always been happy with the customer service at American 1.

Opening my account was quick and easy, and they have a lot of choices for personalizing your debit card. They are very polite & helpful people.

They are always so nice and I have been going there for a few years now they always say hi Shawn as soon as I come in the door they care about you there my favorite 😍 ❤ 💗 💙 branch ty for everything you have helped me with being disabled is hard and you guys make it easier on me .

First time here everyone is very friendly and caring tells me everything I need to know Kendal the Member services specialist was amazing at helping me open my account 10/10 service

They were awesome with all their help. I couldn’t have done it without them. I think them very much they were great.

Easy. In and out in quick order. The lady was absolutely wonderful and knowledgeable. We figured out what was rite for me and got it done quickly.

Amanda helped me set up n account, it was easy and pain free!

Dakota helped me tremendously. He explained everything, and took care of my account needs. Thank you!

LaShawn was great at getting my accounts set up. She was very informative! Offered other products I didn’t realize I needed.

Jana was awesome helping me through my first auto loan! I couldn’t believe how easy she made it! So happy I went with American1!

I highly recommend American 1 credit union. I am satisfied with the services that I received in the past and just recently when applying for a loan. Amber, Anthony (Tony), Kendall and Laura showed expert teamwork performance and I was treated as their member, with great concern for my needs. I am very grateful and pleased with the services from everyone...Thank You so very much 😊 , yours truly, Ms Williams

It was excellent! LaShawn Good waited on us and was able to take care of everything we needed! Thank you LaShawn!

Amanda was very helpful and polite and gave us excellent customer service!

Amanda helped us today. We requested her because she always makes us feel comfortable and she is always friendly

It was easy to open my account. The staff that assisted me were polite and professional. It was so refreshing to speak to a live person.

American 1 Car Sale Customer.
Top notch service. Happy to be treated like a person and not a number. Staff extremely friendly.
Proud to be a member many years.

They have nice friendly people and helpful very caring people very fast thank you 😊💖