McDonald's

I recently visited McDonald's and I was pleasantly surprised by the level of cleanliness and the friendly staff. The restaurant was spotless, with tables and floors all freshly cleaned. It was clear that the staff takes pride in maintaining a clean and inviting environment for their customers.

But what really stood out to me was the friendly staff. From the moment I walked in, I was greeted with a smile and a warm welcome. The employees were efficient and attentive, taking the time to make sure that my order was correct and that I had everything I needed.

Overall, my experience at McDonald's was excellent. The cleanliness of the restaurant and the friendly staff really made my visit enjoyable. I would definitely recommend this location to anyone looking for a quick and satisfying meal.

HOLLY DESERVES THE WORLD PLUS A MILLION DOLLAR RAISE!!!!!!!!!!!! She turned on the ice cream machine for me at 5 am so that I could have a caramel sundae at 5:30. I seriously love her, and now I guess I have to leave my boyfriend for her cuz she fed me when I was hungry and he did not. That’s just how the world works sometimes.

McDonald's in Pleasant Grove is one of my favorite McDonald's around. The food here is always hot. The customer service experience is great and very timely also. I don't think my order has been screwed up here once. As a matter a fact they've given me free item a handle full of times.
Right now they are remodeling the interior it looks like. They are also putting in a new kid play center!

Honestly this is the first time in a very long time that I’ve had a good experience at this location I usually drive up the street. The woman at the window with Red hair was very nice she honesty made my day. The food was also cooked all the way which is always a hit or miss at this location so great job to the workers in the back today! Wish more employees would be as friendly as she is it really does make a difference!

Absolutely loved the innovated playground. It created an inviroment for imagination that I even enjoyed with my son. Food was warm and fresh which was appreciated

I love this McDonald's! I come almost everyday as I work around town and the service is always pleasant and fast. Mary in the drive through is always there to take my order and greets me with a friendly smile. I find myself choosing to eat here because of the great experience I get every time I come in. A big thank you to Mary and the other employees that make this store what it is.

Place was really clean and nice inside. If you have kids then they will enjoy the PlayPlace. For me I always like McDonald's food. It does not cost that much if you have the McDonald's app.

Great breakfast of Mcgriddles with cheese sausage an egg... It's always tremendous for a great breakfast!
Is pretty standard stuff to get such a great meal every single time over the months and years that I go there... The service is really wonderful as well...

Food was hot and fresh. Staff was cleaning and sanitizing the eating area.

It's McDonald's, you know what you are going to get. This location was great though. Fast, accurate, and good customer service

Never have I ever had good service at this location...until tonight. Daniel was the employee that took care of my order and he was ABSOLUTELY OUTSTANDING! The food took a few minutes, but he apologized for the wait and brought me a free large fry for the wait and I only waited for a reasonable amount of time. I know you can not expect much from McDonald’s but Daniel has changed my thoughts on this location! The man deserve a huge raise and deserves to be recognized for his great customer service! McDonald’s needs to make sure they hire more people like him!

The majority of the trail is little water falls all along it.

This was some of the best experiences I've hade at a McDonalds. We went there for my sister's birthday, we ordered online before we got there, and when we got there they told us we could sit down, and when our food was ready they brought it to us. We started eating for a while, and Daniel and Gabe (a worker, and manager) were very helpful. They heard that it was my sister's birthday, and gave her a ice cream cone. They kept helping us the entire time, and when we were leaving they gave us some free cookies for my sister and us.

Cheapest Spicy chicken sandwich around! There's usually a line but that'd expected. Service is pretty nice and the drive thru is quick! Tenders are good too. I was expecting little dinky ones but they're actually decently sized. I didn't go inside so I can't comment on the cleanliness of the restaurant.

The manager JOHN is amazing!! He makes things happen- I’ve never encountered and a manager who when something went wrong was super polite and went out of his way to make things right! McDonald’s needs more managers like John I give him 10 stars!! John In pleasant grove utah

This used to be the worst McDonald's I had ever been to, but wow have they turned things around!!! The new staff is very friendly, they always get my order right, and the fries are never cold! The manager (I think his name was steve) even asked me to taste the fries before I left so he could make sure I had good fresh ones! I am beyond impressed at the transformation here!

Excuse my inappropriate name but I just felt really compelled to write a review after my visit. First off, I pulled into the turn and I immediately saw a long line of cars. My first intimal thought was this is going to be an excessive wait and quite possibly not worth my time. However, after just a few minutes of waiting I was already to order?!?! Still recovering from my shock a nice sounding gentleman took my order fast and simple. As I pull up I see a nice young man who took my payment and made a few strange noises and such, but it made the whole ordeal quite more interesting. I ordered a large order for my family that was visiting from Montana and still had doubts in my mind that my food was going to be out fast, like McDonalds always claims. I took a peek and saw two people in the kitchen and my jaw dropped. They were moving at inhuman speeds at a rate which any normal person could not comprehend. Cheeseburgers, Big macs, nuggets, you name it they were on the screen not more than 30 seconds. I began to utter uncoherent speech when the nice young man reminded me that the line was moving. I gave my last thanks moved on in line to the second window. Then I saw the most beautiful person I've ever seen. He was fit and blonde. With the most gentle and calming voice yet with such commanding authority made sure that what I ordered was correct. Babbling what words I could manage he handed me my food and I regretfully had to move. I got home and ate with my family. The food was fantastic. It was as if Gordan Ramsay himself handmade every ingredient and served it to me with the utmost care and delicacy. But my mind was on the service. Even to this day I dream and ponder the day when any fast food establishment is up to par with that McDonalds.

Big Mac, Quarter pounders, hot nuggets, Crispy fries, there's only one place, McDonalds. Adding to the list of the many deductible food's that McDonalds is ready to offer, I was curious and hungry. After days of trying many fast food places I was getting tired and quite bored of the selection I had. Pizza one day, take out the next, it just simply was not cutting it. Then the brilliant idea came to mind. McDonalds! It had been ages since I had last been. McDonalds was the place that amused parents and their kids to have a great time. A play place for them to run around and when they get hungry a nice happy meal and a nice chocolate milk to wash down the fatigue after sliding down, and the best part, (in my opinion) the toys. Bringing a flood of memories back I thought I should try to revisit my of childhood memories, and to see how they were now. I hopped on the bus and headed towards my destination. As I passed by the Golden Arches I called out and requested a stop. I jumped off and immediately was greeted with the sweet and delicious aroma. My mouth watered and I started for the door. I walked in and took a look around. The glass doors allowed entry into a vast lobby. Tables lined in neat rows able to seat multiple families but also able to keep their privacy. Next I saw the polished floor and noticed that it was spotless. My shoes were squeaking and I was quite amused. I wondered who was responsible for this applauding work? Then I saw a old man with a hat and a neat moustache. He had a mop and was doing his job diligently. Upon closer examination he had glasses and had sweat beading down his face. He was cleaning the playland tables which were equally as clean as the floor. It gave the a first impression that McDonalds doesn't mess around which made me a little more confident. I stepped up to the line and a nice woman took my order. It had been years since I've last been and had no idea what they still had or didn't have. She was nice enough to suggest ideas and help me make a decision. I took my number and sat down at the playland. As I sat and watched I saw kids running around screaming and laughing with joy. It brought me back when I was a child playing here yelling for my mom to have a look at me at the top of the slide. ( I must admit I shed a tear or two.) NUMBER 42! quickly cut out of my daydream I checked my number and saw that it was the right one. I quickly hurried out of my seat to get my food. As I stepped up to the counter to receive my food they apologized for the wait. I said what for it was only a few minutes. It really showed me they care about their customer service. I sat down with my food and opened my McRib. The aroma of the sauce at first, Stung but after a few seconds it was soon replaced by a sweet mouth watering smell of sizing pork with tangy pickles and sweet onions. Hardly being able to resist I took a bite. Never, Never in my life had I had something that could hold a candle to this. I looked down to take another bite but I had already eaten it all! I took a sip of coke and I immediate imagined me in a tropical beach enjoying a nice cold drink away from my job and enjoying myself. I could feel the wind on my face as the sweet sugar washed away the worries and the sharp crisp carbonation added a sweet sensation to my mouth. Putting the drink down I took a fry and dropped it. It was hot. But I wasn't mad, I was glad. As I waited for my fires to cool down I opened my nuggets and took a bite. The breading of the chicken added a crunch just the right amount as if it took my hand and let my mouth towards the soft juicy chicken. Warm and moist meat melted in my mouth and I just sat there enjoying the flavor. My fries had cooled down enough at this point that I ate them. They were no less than the other food items. I washed down the morsels with coke and was about to throw it away when the nice gentleman from earlier offered to throw my food away which I obliged and he immediately wiped that table as well. All in all I can say this far exceeded my expectation. You've outdone yourselves.

Service isn't that quick, but I've waited a lot longer at other McDonald's than this one. The service is really friendly though and they make sure you receive all of your food, unlike other places where I'm always missing something. They are attentive and actually listen well.

***UPDATE*** The new Manager Shawn is his name and he is doing amazing at keeping this place clean not having to ask for your sauces twice they're always there they do struggle a little bit with keeping up with our Rush but I noticed that's when he's not there. But he I mean the manager. Now that they have the new assistant manager I believe and him running the window things are so much better. I hope he keeps up the good work I'm sure he's lost a lot of sleep and given up a lot of family and free time to get this place to where it needs to be but it's people like him who take people like me to give a one-star review and only use a PlayPlace dreading it every time to giving it a 5-star Review today when I never thought that that was possibly happen. To his team keep up the good work try to keep it up on the fries and when you call people over today waiting sections in the parking lot please service in the order that we ordered our food it gets super frustrating because the other day I waited 20 minutes and I was served last and I was the first person there so by the time I got home my daughters milkshake was no longer milkshake. I wish I knew his name is really turing this McDonald's around. It has been years since someone smiled to me here besides the lady at the drive thru until recently and remembered sauces. THANK YOU!!! One visit at a time I'll give them the chance to earn their 5 stars. UPDATE WAITED 17 MIND FOR A KIDS MEAL AND FRENCH FRIES IN THE DRIVE THRU TODAY.. YOU'VE EARNED ONE STAR!! If it wasn't for the play place I would give it one star. Their ice cream machine is constantly broken their ice machine inside is constantly broke broken period every time I bring my son into play order a drink they just hand you your cup and if you forget ask for ice you'll fine yourself flagging someone down behind the counter. I've driven away here two different times waiting for the coffee or a milkshake or something and not once did they ever call me back when they said they would with a redemption code each time. Also they have the worst customer service they don't even care about their customers. Forget about getting napkins or sauces unless you ask after they have already given you your food. You'll receive an annoyed glance as they slam the window in the Drive-Thru grab you the sauces you mentioned when you ordered your food and practically throw your bag at you to get out of the line. 2 years ago they were on top of it so I'm not sure if management changed or what's changed but who goes to McDonald's and doesn't order sauce with their food? I don't know anybody. They are located in an awesome location tons of people go to this McDonalds and it's a shame that it's going to waste with such a poor staff and broken equipment they're obviously raking in the money because they're constantly busy.