Advance Auto Parts

My family and I were on our way to Philadelphia when our check engine light came on. We stopped here, and the very nice and helpful employee checked our car, looked up the codes for us, and gave us his opinion/advice! As I said, he was extremely nice and very helpful. Thank you guys so much!!

My daughter was just in here and your staff was SUPER HELPFUL - we are from out of state, she was borrowing my car and the headlights died. I am six hours away and unable to come fix them for her and she didn't know how to replace the bulbs. One of your employees went out to the parking lot and talked her through it. He went ABOVE an beyond.

Lester went above and beyond to help me. I am so appreciative that he was there and could assist me. He really was great!

We needed to go in for a new battery. Getting those replaced is always stressful and expensive. However. The employees here made this experience fantastic.

They helped us find the product we needed, and answered all our questions. They were so friendly, and have made my boyfriend and I lifetime customers there. Just because of how welcome we felt.

Becky (GM) actually taught us something important that we didn’t know. She let us know that leaving items on in the car slowly drained your battery. Which is good to know.

I appreciate them making us feel like long time customers. What is also great is Becky’s customer service expectations. She has high standards for good customer service and she’s teaching all her employees that. Which is amazing, because these employees will operate like she does.

I also loved that she enjoyed doing the services that they offer. Like battery install. She likes to be around customers, which is great to hear.

So thank you guys for being wonderful and teaching us new things. We will definitely go back. You guys were great. Sorry we didn’t catch the guy’s name, who worked with on our car.

This store has earned my permanent business! Every one of the staff from managers to drivers was phenomenally helpful and kind! They ordered me an all new front brake system that was ready to pick up by the next morning, gave me advice, enough rewards for my next oil change, and even helped my carry my parts out!

Love the store and all the people that work there. Becky is by far the best manager of an auto parts store I’ve ever dealt with. She takes pride in her job in genuine enjoyed helping people. We need more people like this.

I bought a snow scraper recently at the Mechanicsburg store and sadly the extender broke. I called today talked with staff member. She was very respectful over the phone and the staff in the store were very kind and demonstrated excellent customer service. I would definitely come back here.

Kudos to Becky the General Manager! She was super busy and took time to help me check my battery. The couple of times I’ve been here the customer service has been great!

Fantastic customer service!! Becky replaced our battery quickly after educating us on which one would be best for our needs. We wouldn't go anywhere else. Thanks Becky!!!

This is the only place I go for auto parts , auto tools, and auto care. The staff are knowledgeable, helpful, and polite. I've tried AutoZone down the road as well as Walmart. These other stores have sales people but they lack something that only this store seems to have. The store is not the largest, and getting in and out could be difficult if traffic is heavy; but knowing your getting a good price and experienced advice is worth the trip.

Went in for a can of spray paint. Didn't have a clue where I was going. Was asked by cashier what I needed help with within ten seconds and got a location of the item within 3 seconds. Out the door in 2 minutes. Flawless experience.

I was looking for a part I didn't expect to find at any parts store. I thought I would have to go to Ford or the junk yard. They helped me figure out what the part was and even had one in stock. Very helpful staff. Also I always seem to get help quicker at this location over others that get much more traffic.

I ordered wipers blades for my BMW, they received in 5 hours. When I went to pick up, rain was pouring.
When I asked the peron to help me replace, he went out on his own with Torch light on his mouthand installed both wipers. When he came back on store he was completely soaked from rain. Not having another shirt, he spin his shirt and drained water. He wore the wet shirt again. Even his pant was soaked. He veilingly did without any expectation.
This act happened on 10/31 at 7.30 pm.
I would recommend highly to shop from. On previous occasion one lady was very helpful.

Best customer service out of anywhere near by. They are incredibly accommodating and helpful while also not shoving unwanted things down your throat.

Great customer service. I go in here all the time. Let just say they know my truck. They greet me by name. I know very little about cars but they have taught me a lot about my truck. Thanks guy!!

This store is where I will shop as long as the current manager is there. Her and Ana is doing a great job with keeping the place clean and they go over beyond for you! My starter died in the parking lot they got me fixed up! Thanx Lemoyne advanced auto!

Installed my battery right away, fixed the issues that autozone caused for me. Always choosing advanced auto from here on out. Julio was nice as could be and took care of me right away.

Vino and Wilson were extremely helpful! We showed up 15 min before closing and had no problem helping us.

Becky is a top shelf manager, she knows the parts business, Julio also does fantastic work.

Excellent customer service. Their manager is really nice. The best, cleanest, most organized Advance Auto Parts I've ever seen.