Ace Hardware

I’ve always found the people here to be very helpful and very knowledgeable. Not everyone is very knowledgeable about everything in the store but they’re not afraid to ask associates and get the right answer for you. Yes, it’s a little more expensive than going to a Home Depot or Lowe’s but it’s local, fast, convenient, and it gets the job done for me.

Bonus: there’s a giant checker set in the middle of the store. It’s very easy to bring the kids and let them play checkers while I bebop through the isles and pick up what I need

This is a great Ace hardware location. The building is relatively new, it's well-lit and the isles are wide. It's kept super clean and interestingly, the staff seems young but very confidence and helpful with advice or directions. They have a full paint department and can mix up any color you want, and have a full selection of samples if you need to take them home first. This specific store has an exceptionally large collection of air filter sizes, more than most of the other stores in the area. It's in a corner strip mall anchored by a Bashas grocery store. You can't miss this place and there's tons of free parking!

This place is legit - all the folks that work here are really helpful for input and suggestions to get what is needed. Just want to give special props to Ed - this guy seems like he is always there - super helpful and consistent has a great demeanor👊🏼

Everyone at this location has always been extremely friendly and helpful when I’ve needed to pop in for a this or that.

This story is very clean well-managed well stocked and the people are so helpful as beyond belief you can't walk to steps without getting nasty if you need help or anything

This ace is really good at hiring younger adults and teach them work ethics. They always have weird screws I'm looking for. Friendly people every time.

Did a grest iob on the key I had made. Fast, friendly & key was correct.

Had a good experience, called ahead to check stock on a hard to find grill, they confirmed with a physical check. When I went to pick it up everyone was very helpful, especially the girl answering phones and running the checkout area. Only wish they were closer to me.

I had to write this review. I have gone to this Ace Hardware for years. Recently, I completely landscaped my home. I go to Ace Hardware a lot to purchase potting soil. I've planted about 70 plants. Several times, Ed has assisted me in putting the Omni potting soil onto a cart and then putting the Omni potting soil into my car. This past Sunday, I needed 3 bags of Omni potting soil. Ed dutifully assisted me--again! I returned that Sunday because I needed 4 more bags of Omni potting soil. Ed dutifully assisted me again. When I returned to my car this time, I KNEW that I had to throw a few bucks to the guy. I fully intended on giving Ed $20. Ed loaded my car again. I said, "Let me throw you a few bucks." Ed, respectfully, declined and said, please sir. Don't. Ed expressed his enthusiasm for assisting me, made some comment about having the ability to feel the fresh air(which was a very nice comment and obviously contrived to make me feel better), and declined the money. So MANY people at this location have assisted me. I had to call this one out because Ed declined the money. Ed did his job because that's just how he is. Also, I had to mention the fact that I was buying Omni potting soil so that anyone reading this post would know what I bought and, furthermore, the people at the store would know that I'm writing a very legitimate review. The other employees asked for Ed and said, the guy buying the Omni needs your assistance. Way to go, Ed! And way to go, everyone at that location. Thank you!

I stopped in to get a couple keys made, it was a little busy. A female employee noticed a line and came over immediately to help! The young man that made my keys remained very professional and polite with the rude customer ahead of me and the young man at the register was so pleasant. I wish I thought ahead to get names, I was there on Sat afternoon, and will continue going there. Customer service seems to have deteriorated since the advent of covid, but not at this Ace Hardware!!!

Awesome store, clean. Great staff, the younger staff knows what you need and will put in the effort to work with you.
One great experience I would like to share, I needed a bolt that came off a Japanese car, the young lady that helped identified the bolt and thread pitch for me

"I was looking at metric thread pitches and bolts"

found that I needed the American SAE type, I was unsure at first but it was what I needed!!

Their loyalty program is nice! I just picked up a new cookie 🍪 baking sheet! Great selection of items for our home!

On my 2nd and 3rd visits I needed a new phone charger, storage box and broom. The staff is excellent answering all questions. Manager Jacob does an outstanding job running the store. It's clean, very well organized, has everything I wanted(even coffee filters).

This is the best hardware store I have used in Phoenix.

I love this place. I've been going to this store for several years. The other night I needed a special type of screw. I showed up 10 minutes before they closed.
Everyone was friendly and helpful. I had my $0.90 screw within 5 minutes and was out the door. That's service.

Great store! Aubree took care of a tricky return request today which is just a reminder of what great people work at this store. Always more than helpful and all about customer service. Much appreciated.

This is my backup store to my regular store in my neighborhood. This one is in a nice clean modern strip mall, with food stores, Starbucks, Bashas, hair supplies and a couple small restaurants. But true to an Ace Hardware, they had what I needed. And the help staff were just as friendly and helpful as they are in my neighborhood store.

Found everything we had on our list. Employee from the paint counter was very helpful. Thank you for the carry out assistance . No more big box shopping for us. Service was above and beyond.

Friendly, efficient service. And the staff are humble enough to ask for help when they're not sure how to do something.

Great 👍, very polite staff 👍 well informed of all merchandise. I really enjoyed my time there ☺ 😊. The staff was very friendly and respectful immediately ready to help they were funny.

Extremely helpful, excellent customer service with getting new batteries for my car fobs. Nicely done