Westlake Ace Hardware

This is one of my to "go places" when I cannot find a one of a kind product or nut or light bulb or something I need for plumbing. They are always there to help you. By the way , best place to get glass cut. I do art and crafts and found a certain size nail and they had it. No other place in Warrensburg had it. Good job ACE!!

The clerk at the register is always smiling and greets us as we come into the store and is very pleasant in answering all our questions. She made us feel like we're worth a million dollars.

Friendly staff & quite knowledgeable about the products that they carry in the store and they give you suggestions about where you might find what you are looking for.

Often when I am looking for that one small piece of hardware to resolve my project,I find my self at a giant warehouse store being frustrated not being able to find anything , including a store associate to help then I remember what I did the last time I was in this situation,and west lake was the answer then, and it was once again, thank you west lake

They always have someone waiting just inside the store to help with anything you need. Never had a bad experience here. Today an employee offered to disassemble a wheelbarrow so it would fit in my trunk and then offered to help load it.

I'm from out of town and was missing some important things for my camping trip. One of the employees, I think his name was Paul, was so kind and helped me get everything I needed. The other employees were very nice as well. Everyone had a smile on their face.

I went in early this morning to have my car key duplicated and programmed. Fred Rich and Jack B were willing and happy to help! Jack was eager to learn the process, and asked Fred if he was okay to watch and learn for future reference. Fred walked him through the process and still got the job done in about only 20 minutes! The two were awesome, held conversation and acted just as excited as I was for me to be able to lock and unlock my car again. The two had a sweet vibe and definitely seemed happy to help and Jack, also to learn!

Awesome store with a large selection of quality products. The employees are always very welcoming and helpful. The store is organized and clean, they also have great sales. The new pet department has been a great addition to their store, with a lot of nice quality pet products. They carry some of the best brands of pet food and treats. Great place to shop.

The staff greet you upon entering the store with a "welcome." The store didn't have the item we heard about in our search but the young man name Joe helped us by locating and recommending an alternative product that addressed our need sufficiently. The second time we arrived to acquire a unique bolt, it was the same young man who took time to help us locate the item. The cashier registered us out with the manner that made us feel like we were people, not just a dollar bill. Thank you.

Very helpful people. usually have exactly what I need, If they don't they will try and order in.

Always a great experience!

We bought a treager smoker, everyone was very helpful especially the assistant mgr. He sent a couple of guys to our house to unload it. Well done Ace.

Very neat clean and organized, with friendly knowledgeable staff.

I love this store!!!! The staff is very friendly and knowledgeable!! If they dont know an answer, they will call another employee who does. They won't just pretend to know!! They also have a very good selection of products. Good prices. For any outdoor project i would highly recommend this store

Employees have always helpful and kind at this location ☺

Friendly associates and always trying to help you get the right product for your needs

I LOVE this store! It's not as big as Lowe's or Walmart but their selection is well curated. Also, they have the coolest canning equipment and the best plants in town.

They are always helpful and have exactly what I need

I needed a clevis pin for my trailer. I spoke to a senior employee who went right to the pins and assisted me in selecting the correct size pin that I need. Excellent service Fred!

Really like this store to shop at. Especially when you need knowledgeable help and you don't want to spend hours wondering around one of those huge supposedly discount stores.