AT&T Store

We worked with Bryce to get new phones. He was AWESOME! He answered all of our questions so clearly and explained all the steps, as well as being totally honest about how much we were paying and showing us the breakdown of cost. He was extremely social and spent time asking us about ourselves. I really felt like he gave us 100% of his attention and was incredibly happy with our time and outcome at the store. Couldn't have asked for a better or easier experience.

I love the great service that I've received at AT&T Store! Today Abdel and Andy both assisted me and were so patient and kind. I had to reset my Apple password and it wasn't working. Andy was super patient and told me to just take my time - so sweet! Abdel is a such a kind man and a very capable manager. Stores often reflect the manager and this store's employees are friendly and are very knowledgeable. This was my second trip into the store in the past few weeks as I got a new phone set up and my old phone erased to send back. Both times I've been treated as a valuable customer. I love excellent service and this place does it well! Thanks ATT Store!

Love AT&T Best Service ever had with esim on one plus 11 phone Working Well on the go music non stop on priority plan plus a $150 Credit on my bill business owners plan is excellent For my needs. Plus development services are doing well in my business I get All call's plus texts no missed Appointments. Thanks to AT&T.

The sales person and manager who helped me had lightning fast resolution to my concerns, they were highly trained, professional and also a pleasant to interact with. Optimal experience. Impressive service. Expectations exceeded.

Went into this store with an upgrade in mind but wasn't sure on what I wanted but I lucked out and got Bryce A. to work with! Nobody could ask for a better more knowledge and punctual guy than him. He does his job very well, easy to get along with and very thorough. I ended up switching from iPhone to android and he walked me through EVERYTHING on my new phone while we waited for my many pictures and videos to transfer. It even took until after their closing time to get everything from IOS backed up and not once was there any kind of rushing by him he truly wanted to make sure I was satisfied and set up completely before leaving there. He showed me ways of improving battery life, cleaning the phone up, customized settings etc. For any future upgrades etc I will make sure to go back to this store and have Bryce help me again!

We went to the South Logan Store, they sent us away telling us to call customer service.
We can to this store and Jesse was awesome. He had us all taken care of in less than 15 minutes. I will continue doing my business at this location.

Brock was an amazing guy. He found about 40 dollars worth of monthly savings for us. We were able to purchase 2 Samsung phones and watches with phenomenal customer service. Brok not only sold us amazing quality gear but also saved us a lot of money. 7/5 would highly recommend

Our rep Josh that helped us the whole time was amazing!!!! We came in wanting to do so many things He was patient, very nice, funny, explained to us every step of the way on what he was doing and what to expect. I would say Josh was the most amazing AT&T rep we have ever had help us. He deserves to be recognized for being a great employee!! If we ever need anything else or have questions, Josh is who we will be reaching out to for help! I give him 5 + stars!!!!! If you go into this store ask for Josh you will be very pleased with your visit! Very knowledgeable!!!

James.s was very helpful and friendly! The store vibes where excellent! Definitely will go back!

Brock was absolutely wonderful,helped us with everything we needed! What a wonderful employee.
The manager Abdel was also very helpful and polite.

Josh Gonzalez spent lots of time trying to help reactivate cell phone service for my husband who couldn’t remember the passcode. Online chat told us to use the store. He made heroic efforts with the online chat rep. Grateful for his patience and kindness. Thank you Josh!

Brock is a good helper. Big thank you, he helped me up out of the chair because I have a hard time moving around. And he answered my questions and helped me with my device. Thank you.

We recently changed providers from verizon to AT&T. The first phone we tried to activate didn't work online. My sister had to go to logan to a store to get help fixing the problem. Long story short I was on the phone for 2 hours and was transferred 4 different times trying to fix the problem. Josh was phenomenal at helping me with all the issues we had. He stayed on the phone the whole time talking to all the different reps. Each of them needing information I either didnt have or didnt understand. We were able to get a ticket put in to start the process of fixing the problem. While on the phone he was looking for discounts and doing his best to understand the whole situation. He made plans for how he could help in the next few days with my work schedule since I dont live in town. Since I would like to work with him going forward and not another rep. I would recommend anyone to go to josh for help! He completely made my experience different than what it could have been givin the situation. Needless to say if josh hadn't been as good as he was I probably would have went back to verizon. He deserves to be recognized for the amazing customer service he showed me today!

Got some help with phone problems, everyone was super nice and made it easy!

Maddie was amazing and went beyond the call of duty to help us when even the manager wouldn’t. She worked us through a 2 hour problem with AT&T and an insurance claim with tremendous communication skills and customer service skills.

Maddie was incredibly helpful with helping me with my cell phone. She was incredibly professional. I’m not near so techno with my phone. And she help me get my hearing aids to work through both hearing aids through my cell phone. Which is incredibly important to me. She help me get my settings correct and my Wi-Fi can completely set up. Maddie did it with kindness and consideration to meet, trying to figure it out.

Brock was an exceptional help to me today. He assisted me with up grading my new phone and then transferring old phones information to new phone. I’m 69 and needed all the help I could get with something so simple as that was. But I am not a techy and had many questions that he was so kind and respectful to help me with. He constantly told me it is ok that I didn’t know something and continued to guide me through it without making me feel dumb. He is a wonderful clerk and salesman, not many near so good as him.

Josh was awesome. He assisted me with my phone, which I thought needed to be replaced. The issue was something sticky in the button on the right side of phone and he cleaned it with rubbing alcohol. He saved me a lot of stress!!

Had a great experience at the Logan AT&T this week. Went and upgraded phones and Brock Simmons went above and beyond to help us with everything. He took the time to explain everything and help us get exactly what we wanted with our plan and upgrades. If you have any questions with your bill or plan or phone. Brock is your man. You’ll leave the store knowing you got the best care. Thanks for a great experience.

Josh helped my brother and I trade in our phones which turned out to be a difficult process but he made it nice and easy :). Josh is epic and also cool and nice and he helped us and was nice