Verizon

On 4/19/24 I met and worked w Brian Everett to show service front t Mobile to Verizon as i had just bought a house in Franklin and was told version was the only company that could reliably get reception up "in the hills". Turned out to be a bit more of a daunting task as like a lot of companies T Mobile makes it tough to Walk away. I spent about 2 hrs hours with Brian maneuvering though the numerous things to get done before I could cut the cord and Brian was tremendous at his job, patient w me and turned out to have a great sense of humor, a big plus in my world. Highly recommend working with him during what ultimately was an oneous processreprocess. definitely made it easier..

1000+Stars
Bryan answered all my questions
Stayed late on Saturday
Came in on His day off on Sunday
And made getting a new phone and great plan possible!

Wonderful for my business plan

My husband and I both a wonderful experience with Cam. He was kind, professional, knowledgeable
and helpful. I really dislike having to get a new cell phone but he made the process quick and easy. I can definitely say this was the best experience I've ever had in a Verizon store! Thank you Cam!

I walked in initially to see if they had the s23 ultra which they didn't but they did have the 24 and it is absolutely a dream! Cameron helped me get the best of the best, quick and easy explanations, very polite and helps break down the numbers. Best experience I've had at buying a new phone. Give that man a raise

A well managed and staffed Verizon store.

The legend himself Justin DeVane took exceptional care of me and was an absolute whiz with all the details about the phones. Even told me ones to not buy which I believe to be good service.

Bryan Everett was a tremendous help! He updated our devices, added reliable internet service and helped save us money all
At the same time! Ask for Bryan, he’ll fix you up!

Christy Welch is Top Notch worth her Customer Service. She is knowledgeable, patient, offered all the appropriate accessories and plans. Thanks again!
Jules

Saturday we were help by Bryan Everett upgrading my husband and boys cell phones. He was wonderful, very patient with the transition from old phones to new phones. Thank you again, Bryan for all your help and suggestions.

11 years Bryan Everett is the BEST Wireless Sales Consultant I have ever had. Not only did he call me, personally to remind me of my appointment, but he helped me get out of a mess with two other wireless companies. Without Bryan, I still wouldn’t have a working phone. He saved my life!!

Jennifer Conrad

Bryan has always been very helpful. He follows up when promised, he will let me know about deals and always checks on us. He is the only person I let help me with my phones

Had a wonderful experience with Brian Everett at Verizon in Franklin NC. Very knowledgeable, polite, and had us up and going in no time flat. I highly recommend Brian for all your Verizon needs.

Today I had the honor of being assisted be Jacob while getting my wife and I’s new phone. He talked me through everything that he was doing and for a second I thought I was an expert on iPhones. Not sure what he’s getting paid but it’s not enough. Give that man a raise!!!!

Bryan Everett did a great job getting us set up with new phones. He was very helpful and personable.

Cameron was very helpful in setting up a new phone for my mother. I would highly recommend him for future service.

I want to shout-out Jacob for helping me with a new line and my own plan. Very professional and down right helpful for the best deals. If you need any cellular service I highly recommend him. Thanks Jacob!

I recently went into the store not knowing what to expect from an in-store experience. An associate named Cam was there who was exceptionally helpful. He was both friendly and very knowledgeable about all of the various iPhones and upgrades. He expertly navigated me through all of the decision making needed to arrive at the perfect phone for my wife. I would definitely recommend going into the store and having him help you if you are at all unsure about all of the options available to you. He did not rush or pressure me at all and answered all of my nit picky questions. Thanks, Cam! You are awesome!

Mason at Franklin’s location was so great! We had a difficult transition which he handled with patience and knowledge. Can’t say enough good things about him!

I use this place If I have a expensive phone such as iphone or samsung flagship series as I have a lot more confidence in cases than I do amazon or walmart.
I don't have verizon as I have another carrier but unlocked expensive phones I suggest getting case or screen protector here as Amazon,or Walmart are garbage don't hold up and ruin the phone

Nick did a miracle for me by restoring my history when my phone was stolen. Verizon is blessed to have him at the Franklin, NC!!! He deserves a raise for knowledge and kindness. Thank you Nick!!!!

Brian you are awesome. We have been here a number of times throughout the years traveling over 1hr and it's always worth it. Thank you so much