NAPA Auto Parts

Just had a wonderful "people really are good" moment in this store. Somehow the bottom flap under car came off on one side while I was driving. This NAPA was the first store I came across. I went inside to buy a bungee to hold it up, but Jim, the man working said that wouldn't work; it would still keep flapping. He grabbed a packet of zip ties and said "let me try this". He did. He tied it up for me (thank God because I'm wearing white jeans)...and said "that should hold it for awhile. I told him how much I appreciated him doing that for me and asked if I could tip him; he declined. Then I followed him inside to pay, but he said "no charge, it was the stores." That was really nice of him. Next battery or breaks I kill, I'm coming to this NAPA to replace.

Jeff is beyond helpful. I went in thinking I knew the issue after two diagnostics. He did his own synopsis and showed much concern. After purchase and gets 3rd diagnosis, he all me to return the product. Then he referred me to All Pro. One and done. Thanks, Jeff. We need more like you.

Great customer service has a variety of all automotive merchandise reasonably priced

Mitch in the machine shop is the man!! I needed a bearing pressed on a 1995 Toyota 4-runner axle. I called around several places and nobody could do it because of the design. I got in touch with NAPA in Kennesaw (I live in Marietta and was trying to find a place near where I live) and they put me through to Mitch. He knew exactly what I was describing and knew exactly what needed to be done. I brought it up there, we went through the list of parts needed (bearings and seals) and Mitch took it in the back. Within a few hours I received a call from him letting me know it was finished. I was very impressed with his knowledge, professionalism and workmanship.

Lyle is so helpful and professional every time I've been at this location. Extremely knowledge and makes great suggestions for taking care of my cars.

This is a parts store, not a McParts store. These folks know what they're talking about, and if they don't they'll do their dead level best to make sure they're as knowledgeable about it before they sell it to you.

I walked in and they had what I wanted.I had called earlier and they said they the part I wanted and they .They we're polite and fast and very courtesy

Customer service is spot on, asked by 3 different people if I was being helped. Jordan did great

The only auto parts location left on esrth where the older guys working there know what they are talking about. Good luck finding guys like this anywhere in this day and time.

Friendly,efficient and what they didn't have in stock was ordered without delay.

Great customer service gentleman at the counter was very helpful

Kennesaw store rocks😍! ( The one in Marietta by the Big Chicken SUCKS!👎 I don't recommend anyone to go to that one!)

Great tools, ok prices, and iffy service

the only one who stocked my parts in the entire state of GA, I know who will be getting my business for parts from now on thank you!!!

Got remanufactured starter here for 30 dollars less than all other parts stores....

I am an automotive technician. These guys get me the right part the first time

Great customer service and of cource parts

Goodplace for car needs friendly staff.

Great base of knowledge and friendly staff

Friendly service answered all my questions