Big 5 Sporting Goods

I went to the Kingscanyon Big 5 location and I had a great welcoming experience. All the employees there were friendly and nice however the Employee Sam not only had great customer service too but was very patient and helpful answering all my questions. I was shopping for a punching bag and he showed me the different kinds they had and the benefits to them and also was very calm listening to what exactly I was looking for and even gave his opinion on what he thinks might be best and he was right !!!! He even carried the big box to the cashier, and out to my car and loaded it in my car for me. I even went back to that store a few days later and another worker there (I didn’t get her name) helped me pick out the right size and color boxing gloves I needed).
Thanks again and I will definitely be back to this location and refer my family and friends too. I also want to give a shout out to Alan that works at this location too, I feel he plays a big role on how cleaned and organize and respectfully ran this store is, including all the employees. Thanks again

Cool place to just look around I personally just go there to get my paintball ammo but they have a good variety of airsoft and paintball stuff .

I called ahead for a tazer and pepper spray they had it as a combo purchase. Daniel put it aside for me...Everyone was very professional, from when I first walked in and up into the check out. Sorry ladies on the sales floor and register- I didn't get your names. But the time was between 4:20p.m. almost 5:00p.m. when they were on shift. I appreciate your kindness and input on these devices. I appreciate you...keeping it safe and productively professional. 👏👏

A great place to buy shoes for reasonable price 👌 employees we're up bet and helpful

Excellent customer service manager with very knowledgeable about the things that I was purchasing plus they give a military discount

Went for a speaker and came out with two speakers on sale and saved around 70.00 .use coupon from news paper you'll save even more .nice staff and lots of parking.lots to add for camping needs and sports accessories for the price of your budget.

It was a very nice place plus the cashier was very nice and helpful

I took my sister Vera to look for a Hand Treasure to hunt for treasures. I looked all around and they didn't have what she was looking for... But Sporting Goods had everything from Fishing gear to Live bait? Name brand shoes, Blow up mattresses, ect...I was Impressed. The Employees were attending their Customers and the store was Spotless Clean & the Parking lot too...

Went in took a Firearm Safety test. My instructor Alan was very nice, gave me all the information I needed and was very respectful! Had a wonderful experience happy customer😁

Great customer service. The Employees are always very helpful, if you need help finding something they take you straight there. There's no oh look on so so isle like other places. If you need help finding items in stock at a different location they always have a great attitude. I really appreciate that.

I love these boots, they last me Along time. Last time I bought some was 4years, they are just barely looking old, and I wear them Alot.

The staff last night was were friendly and helpful. They helped me with whatever I needed without attitude or complaint. Keep up the good work staff. Your patience and hard work during such a time as this is so appreciated. Thank you Kingscanyon and willow fresno ca location.

They have great special customer help and their good supportive reccommendations on all kind of shoes. I would like them to be supported by others that need the same services if not better. Than given to me and I am African American. Even their managers Are good and polite.

Receive promotional online coupons and use them for specific items. During covid-19 restrictions, was able to walk in, ask an associate what I wanted, and they helped me find the item. In and out quickly, very good experience. Highly recommend!

Went shopping for walking shoes, didn't look at there mail flier until, yesterday. I would have missed a great sale if I had waited another half and hour. The sale people are nice, but on a holiday weekend sale, you need the staff to cover all the areas and help customers until you close. If you need any type of sports equipment Big 5 is your place to buy it from.

You know they got pretty much anything sports related. You can use coupons/sales to save but its not crazy expensive. Shoes are always a good deal the only thing I think is pricey would be apparel but I wouldnt get any there so yeah I love it! Kids love going too so win/win right?

I came to buy a life jacket and paddle for my kyack and the size that fit me was on display infront of the store between the glass a peg board (display wall) and I let the person know behind the counter and she was very help by calling the manager and even though it was a very tight access and he had to climb over and around stuff, then partially dismantle the display just to get to the life jack to see if it was even the right size. Fortunately it was. That was amazing costumer service the type that's hardly ever seen anymore anywhere. So in my opinion if you need or want any type of sports gear or shoes or clothes..... that store would be my first choice to go to because I know if they didn't have it they would do everything possible to get it for you and if they couldn't get it..... it probably could not be gotten anywhere. So thanks

Bought a new shotgun and the manager had a new electronic system they had to use for the paperwork and it was his first time using it so it took a while but not really his fault they didnt train him on it they just gave him printed instructions and said here ya go. But when all was said and done not a bad experience

Had a great experience there purchasing my first firearm would definitely recommend it the sales associate was very helpful made the process so much a delight addressed all my questions would definitely go again

TY AARON FOR YOUR EXCEPTIONAL CUSTOMER SERVICE AND PERFORMANCE ENGAGED IN A CONVERSATION FROM THE TIME I ENTERED THE STORE UNTIL I LEFT AARON MADE ME FEEL WELCOMED AND APPRECIATED AS A BIG5 CUSTOMER. AARON SHOWED US WHERE WE COULD GET MY SON'S WRESTLING SHOES FROM HE ACTUALLY WENT N BROUGHT THEM OUT TO US. I'LL BE BACK AGAIN I ENJOYED MY TIME WHILE BEING AT BIG5 ON YESTERDAY