AutoZone Auto Parts

Great store all the employees are very helpful and always try their best to help out in any way they can! All the managers do a great job of running the store and getting you the right parts as quickly as possible! I highly suggest this store for the right parts and the right price!

Jacob, Store Manager, gave excellent assistant with promptness and efficiency. As a female I wouldn't go anywhere else.

Shout out to Mike O. for his amazing customer service! He helped us get back on the road in a hurry.

I went to AutoZone in Eastland, TX to get my battery tested after my vehicle wouldn't start. I was helped by Michael, who treated wonderfully. He tested my alternator and battery, and explained his recommendations along with my options clearly. To top that off, he even helped me by installing the battery. I couldn't do it because my tools are 4 hours north of here. Michael's assistance was a welcome relief to a frustrating problem (no one wants to be stranded without a vehicle in 100+ degree weather). If you want an auto parts store that will treat you right, I highly recommend AutoZone in Eastland, TX.

They had the part I need and fast service for the great attitude. Very clean store. :-) Good job Mike!

Our Serpentine belt disintegrated on a cross-country road trip. We barely made it to the store before it closed. Michael O’Connor jumped into action, diagnosed the issue, put the belt on, and saved our trip. This was Friday night in a small town.

I purchased an altenator and had it installed. Two weeks later, it stopped working. I was in another town, had my car towed to a shop. They put in a new alternator. They did give me the broken one to get a refund. By the time I get back to AutoZone, a month has passed. I went in with the part that quit working and asked for a refund. The manager helped me, and I did get my full refund. Although the part stopped working, it was not AutoZone's fault. It just happens sometimes. They do get five stars for having great customer service and giving me a refund so promptly. My money was credited the next day. The manager was super great.

I had to make an emergency stop on my road trip because my engine splatter shield was coming off and dragging on the ground. The staff at Auto Zone, especially Michael. O, was SOO HELPFUL! He even offered to take it off so it wouldn't keep dragging. He got on the ground in 100+ degree weather to help me with this. Highly recommend visiting this Auto Zone!

Very helpful and good about quick delivery as possible.

Oriellys sold me the wrong part, gentlemen at auto zone pointed out the error. Thank you! That would have been a disaster.

This store had the part I needed which I’m so grateful for and on top of that they had an on site mechanic named Ricardo and he was very helpful but I ran into other issues with battery and alternator. I really couldn’t afford to get broke down, pay for repairs and make it back home so Skylar and Sean went out of their way to assist me. I couldn’t ask for more! Thank God for this team of generous Men to help a customer in need!

I was traveling from Dallas to Tucson , Az .
I was having a stressful time with the trip due to car worries .
I stopped at Auto Zone, In hopes that there would be someone to check a couple of things for me as well as the engine fluids . It was a very overwhelming time for me as I was moving cross country with my dog who was ill.

The employee I found to help me was James G.
He was so kind to me , took the time to listen to me and came out to my car .
After his reassurance and realizing that all was well , I tried to give him a cash tip for his assistance . He kindly refused the money and said he was happy to help me .

I will tell you , not only his willingness to check my car , but his kind , respectful attitude meant the world to me during such a stressful time .
What a pleasant experience for a stressful road trip .
I wish all customer service was as excellent !

Thank you !

What a friendly and helpful store! Had some battery trouble while on the road with kids, and store manager Shawn took great care of us and got us on the road quickly!

Best ever group of people at this Autozone. My husband and I broke down 15 miles away. We called and spoke to Donnie and explained tow truck driver said we wouldn’t be there before closing. Thankfully God had it all worked out. Donnie said they would be there late and would still sell us the parts we needed. Plus he said if we couldn’t get the truck working they would help us figure things out. We got the part, they lent us the tools and we are back on the road. Thank God for sales people that truly do care about the customer. Not only did they help us, but there was another couple who was able to get help as well. Great team Donnie. Thank You all for your Excellent Customer Service.

Pretty nice people.

Staff is very helpful and friendly. I will come back every time I have a need for my SUV! Thank you!

Blake W was a life saver today on my the 1st day of my vacation! My caliper was seized on the rear he loaned me some of HIS PERSONAL TOOLS to get the job done right. Came out several times to check on us and try to help. This man needs a raise.

We were driving in from out of town and were experiencing multiple heating, battery and alternator issues. Eddie came out and helped us charge our battery. We were able to find what some of our problems were. He was helpful, professional and friendly.

I moved here to Eastland and didn't know anyone to help me out with my car I went in to the auto zone here and was faced with Shawn Sage and employee he took time with me helped get all the right things for my car and he was very informative and helpful he is a great employee I will only go to auto zone he went above and beyond for me auto zone is very lucky to have him as there employee thanks Shawn Sage you are great !!!!!! I GIVE HIM A 5 STAR RATING

Everybody is super nice and very helpful. They even put my brake light in. I've always had great experience every