T-Mobile

DO NOT go to the Uptown location. Go to this location instead and ask for Nancy. She was incredibly helpful and informative on getting us set up and letting us know what options were available. No aggressive sales tactics or misleading information. The other employees were genial and seemed very helpful as well. A pleasant and hassle free experience.

I've been to the one on San Mateo / Lomas and the one here in Howard Beach, NYC and the one in Jamaica, Queens (NYC also) and every single time I go into one, they are the BEST people to deal with, they know how to treat their customers!!! 💯💯💯

Steven did a great job. My phone needed to be charged wirelessly in order to transfer data to a new phone and he took care of everything.

I went to the store after my bad experience at the Louisiana store and the employees were great. I left with my phone and I paid the correct price $99 and also T-Mobile customer service reached out to me to help with the situation they took action and made me feel a lot better so thank you to T-Mobile. That is the customer service that keeps me coming back to T-Mobile.

Great customer service! I Went in and Valerie helped me out with my new phone that was locked and she took care of the problem in minutes. I had previously gone to the one on Menaul and they didn't want to help. Thank you Valerie!

There was a wait time, but the employees were great and acknowledged us and helped us out! Sherman was our sales rep and he was extremely helpful and got us everything we needed and we were ready to go pretty quick after my husband got a new phone and a new watch !

Really nice helpful people there, they will provide you with what you need. They know their stuff. Always ask them questions so they can clarify how their cellular plans work.

Always a Nice Professional Team working to help me with my phone needs... Highly recommend them

Recently, I lost my phone and it got stolen. Unfortunately , I had trouble accessing my account, and went into this store for help filing a claim on my phone insurances. One of the T-Mobile staff was very patience and helpful. He went above and beyond through the whole process of accessing my account, and filing the claim. I

The manager was very helpful and was able to help me with my cell phone. Thank you.

I needed some help with returning equipment and worked with Sherman. What an amazing experience! He was able to solve my issue quickly and went above and beyond to help me out. I can certainly recommend this store because of the help he provided. Thanks!

Customer service was great as always, and staff was knowledgeable.

When I first switched over to T Mobile customer service sucked. But lo and behold I now give them a well pleased 5 star customer rating because there stores have become after the sale customer service. As a senior citizen, I now frequently visit a T Mobile store to get technical questions answered. One MAJOR issue the store can't results on is there lack of assessor's. That is:. For a 5G phone the ONLY phone color there supplier ships them are Black. I keep misplacing my phone because it is the color black. Motto:. The color black is a depressant, whereas pastel colors soothe the savage beast!
T Mobil. I want a Red or Pink phone cover for my 5G phone!

The staff there went out of their way to help me with setting up my new phone. It was great service and professional experience.

Ricardo was super friendly and professional and knowledgeable and helped release the shackles of Xfinity internet. I'm now a proud TMobile internet customer and soon to be mobile customer with the bundle. Thank you for your help and going over and beyond the call of duty Ricardo! Today I was helped by Jonathan to switch my xfinity mobile phone and service over to t-mobile phone and service and he was super knowledgeable, professional and friendly. Without Jonathan's expert help and patience I wouldn't have been able to make this possible due to a disability. He went above and beyond basic customer service and I really can't thank him enough. I could never have gotten this level of service from xfinity and I am proud to say I am a t-mobile phone and home internet service package customer!Thank God for Jonathan!!!

T-Mobile....hey, lets talk a second. Just the other day, i blasted xfinity in a review because they did me wrong awhile back and i switched to you guys for internet and they started blowing up my phone for a promotional offer they were pedaling.... i told them never to call me again and cussed a dude out finally when i answered the call after a week and a half of getting them. I basically did a huge promotional for YOU in the review....now my internet is going in and out like all the sudden....dont do me like that when i did that for you. I mean...it was a super long review and i crushed them for you...come on. Ill give ya 5 but if it keeps up im gonna start dropping your score, k? Just how it is. I have nothing but love. No simpin....stay pimpin my g's.

A great store with great staff who really work with you on getting a good deal and helping you out. I've gone here a few times to change my plan up and buy new tech and they have always had what I needed. They never try and force options on you and I appreciate that.

I came in after my phone got stolen with bouth some card and ID card

They got on the phone with the acount holder They got my sim runing, charged my backup phone and helped me retrieve my samsung acount, phone date, contacts

I walked in panicking and freaking out and-
👉Sergio👈 helped me out with amazing sosial orientation, patience, calmness and assurance, and thoroughly made shure my system is secure and asisted me in acount access retrieval and made shure i noted several security tips bifor leaving with amazement haw a i lost whas just the phone and whith few hoers they got me not only my sim but practically got my whole life back 🤗😅🤭😬😇😇🙏🙏🙏🙏🙏🙏🙏🙏💖💖💖

This T-mobile outlet is by far, more friendly professional, well trained and informed, then any othe T-mobile i have been in

And i have meen in dusens all over the world and only this feals like thay actually genuinely CARE ABOUT US 😇👌🏼👍🏻

One of my favorite tmobile shops. Always helpful and knowledgeable when it comes to products and services. Not the cheapest plans, but you get what you pay for. I wont go boost or cricket. This by far is better service. Love the employees here

Employees are nice and respectful ready to help