AutoZone Auto Parts

Wow what a day I had that needs to be noted as it ended on such a high note! I was driving home after work and I heard some strange sounds coming from the side of my car and low and behold the car started to alert me that the tire pressure was low and dropping! I pulled over and saw that the tire was almost flat! I saw a bolt or screw or something in it! I called around and didn’t want to wait for AAA on the side of the road!! I called a close by Auto Zone and they said if you can make it, we will help you out on the spare!!!! I slowly drove and got there and I met Bryan (manager) and Adam and they were so kind and patient and helped me out! They didn’t ask me for anything or grumble for one minute! They saved me so much time! They quickly replaced it and set the car up to go! Thank you so much for your help! I was in a place I didn’t know and I was so nervous to stop but they were just wonderful!! God bless you both!!! 😊😊😊

The customer service at this store is incredible. Friendly, helpful, and polite. The staff always go above and beyond. A few months ago I bought a new battery and they went out installed it without me even asking. Today I bought wiper blades and they came out into the parking lot (in the rain) and installed them, again this was without being asked. I will go out of my way to give my business to this store.

Great service. Put in a battery for me on a cold rainy afternoon.

My husband and I went to by new rotors and breaks for our sons car. We asked if we had everything before we left the store. Made it very clear what was needed and we still managed to not get the back breaks. I returned to the store and explained what happened and the manager handled it with patience and a smile on his face and made sure we were satisfied and everything was covered before we left! I definitely appreciate how it was handled! Way to go with customer satisfaction, thank you!

They are always helpful, and if I need to take things back, I never have any trouble. I just love going there

Fantastic service, polite and knowledgable staff. I pulled in with a battery that had to be jumped just to get there and a car full of kids. The employee met with me outside, checked my battery and then worked with my budget to find the best replacement for my vehicle. Everyone was super helpful and I'd highly recommend this store and staff.

Very good service. I had an alternator that I bought in 2019 with a lifetime warranty fail. They honored their warranty and refunded the purchase price with no trouble. Thank you!

Needed to replace my wiper blades, ouch! Prices are up. My vehicle takes a special one of course, but the guys were great. Very helpful & they put them on for me at no cost. Love going there they always help me.

Had the exact fuel treatment i needed for my push mower. Seafoam worked great. No my lawnmower runs perfect again. Put winter fuel stabilizer in you gas powered equipment before you store them for winter...

The staff are getting to know me as many times I have called in and stopped in. They all are great and very prompt with helping me and other customers. If they don't have something they get it there as fast as they can. Def great employees

Friendly staff. They had the parts I needed. There is plenty of parking. They have handicap accessible parking and entrance.

Good experience today with this AutoZone the customer service was absolutely awesome! I am from Cleveland Ohio and I was stranded here in Orville and the staff at this particular AutoZone was able to take care of me in no time ( they went out their way )and made sure that I was back on the road as soon as possible. I greatly appreciate all the efforts keep up the awesome work guys

Collin is an asset to your organization. Outstanding service. It is essential to the success of a company to reward employees like him.

Collen was very helpful, knowledgeable and professional. Definitely will be back as needed.

So I took my friend there because she was told that her coolant was low. I researched ahead of time on YouTube to see which type was recommended as the best to use. And also asked the staff clerk who took care of our transaction. We also asked if he could help us to find and fill the reservoir which he gladly agreed. It was him who alerted us that the reservoir was already full and couldn't receive any more coolant! If he hadn't come out to assist us imagine the disaster the two of us would have caused.
I love my local AutoZone. They are friendly and helpful.

Very helpful staff. They always have what I need!

Friendly service and staff

Jack helped me get everything I needed for my car tune up and what I didn't need. He really did help me save money on things I didn't need. He saved me probably $30 or more thanks Jack...

I am the manager of a gas station in Orrville. We had a girl break down in our parking lot with a dead battery. An employee of mine gave her a ride down to Autozone. Next thing I know, the Autozone manager is in our parking lot helping this poor girl get her battery going and within a few minutes, she was on her way again.

Went to buy a bulb for my headlight and the very kind woman even installed it for me within just a couple minutes... Thank you for your help it's totally appreciated !🙂⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐🙂