Big Lots

My day started in North Hollywood, California at the Big lots. We were looking for a patio set. They were out. They told us that the Canoga Park, California store had them. We drove to Canoga Park and guess what? They didn't have them. We spoke to this employee in Canoga Park that made it his mission to find it for us. He finally found a store in Santa Paula, California that had what we were looking for. He spoke to an employee named Jose. Jose asked his manager Chris if they can hold the items for us. The policy of the company is not to hold anything for customers, however given the circumstance, he made a decision to hold the two patio sets that we wanted. We drove all the way to Santa Paula and found both Jose and Chris. They were extremely friendly, kind and apologetic for all that we had gone through. Chris, the manager rang up the order for us. He then instructed Jose to take the items out to our truck. They both assisted in putting four large sized boxes on the truck. Chris was gracious enough to tie all of the boxes together so the boxes wouldn't shift or fall during transport. I tried to tip him and he refused to take it saying it was his pleasure to help. Overall the customer service at the Santa Paula, Ca store was excellent. Thank you to Chris and Jose for being great.

I love to purchase my household's supplies here and the many different drink items.

With Kmart no longer here in our town Ace hardware and Big lots and CVS are three of our best stores to shop or downtown is okay but I prefer shopping at CVS Ace or Big lots Big lots is really a great place their store is clean and since they've remodeled or adjusted their aisles everything is bright and visible their employees are friendly and their manager is good. I'm glad we have a Big lots in Santa Paula

Big Lots usually has what I want and need. Store was clean and stocked. Shelves tidy and clean. I go there often.

Staff's answers are important to find what I'm looking for . Got in an out , found what I was thinking.

Excellent and friendly service!! Very helpful when looking for a certain item and takes you to the right aisle.
Very organized and clean! Their prices are the BESTEST!!
Thank you BIG LOTS STAFF!

Big Lots is the shiznet! The best random inventory coupons food gadgets mattresses you name it they have it all. I love it. Plexiglass up at the register masks for sale. They let my dog shop with me oh... great dog supply section. A must it's fun.. don't forget they have pet costumes..

Love my new tv. Used a email savings for 25% off and a $40.00 coupon

Always go here.

Customer service is excellent customer is greeted upon entering and cashier remembers to ask if everything was found. Keep up the great work

I love this big lots location. I ALWAYS find deals and new snacks to try! The staff is also very friendly.

Remodel improved the store a lot. Tons more items now.

Clean, organized, and we'll stocked. The cashier went out of her way to help me out too.

They have a little bit of everything. But do not have fresh produce or fruit.

Got Our New Coffee Maker Today

Helpful an friendly employees. So many deals, good products

Nice place. Clean store. Good selection.

Great store. Clean and we'll organized.

Clean and always got what I need 😁

Large selection of items that were on my shopping list,staff was friendly despite the large crowd