United States Postal Service

Thank you to the patient lady (older, with long grey curly-ish hair) on a Friday late afternoon for letting me take my time to thoroughly assemble my passport renewal items to mail.

They are doing a great job with difficult customers during this stressful time. *I’ve watch Highland Park residents/customers as I have waited in line...who are so rude and impatient with a sense of being more important, so selfish and their treatment verbally with the employees*. I would say many people need to practice having compassion for others. As for my experience with receiving service: I am thankful for the employees and their help with getting my packages out and shipped!

Easy parking in the lot behind the post office. The woman who waited on me today was exceptionally polite and professional, and very quick.

Despite the low stars, I had a seamless experience at this location. Andrew was respectful and funny and I had no issues shipping my packages. I'll be coming here again

Was here today to buy stamps. The lady was very helpful and kind. We parked behind Wells Fargo bank as it is just a minute of walking from there.

The two female staff members are very nice and helpful

Great associates, and clean facility. Got a box here, very satisfied with both timely delivery and friendliness of all associates.

I had a tremendously positive experience this morning with the knowledgeable, courteous, professional, and efficient clerk.

Same as the others. They do passport photos for 15$.

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Never had a problem here at all. The thing is, if you come here unprepared and clueless (as most do), then honestly you get what is coming to you. If you think a clerk is a bit abrasive or rude, well then try being nice to them regardless and you will see a different side sometimes.

I was helped promptly and clerk was very helpful. I had no problems sending packages through this post office.

I have been there several times but only saw one rude person. She is an elder lady with curly hair and glasses, Who is Very rude and impatient. I suppose she is the where the low rating is coming from. Other than her, staff are nice there and the downtown location is convenient.

The fan is taped to the ceiling but the lady was nice

I strongly support the USPS. It serves everyone, not just profitable routes. Where else can you send something thousands of miles for 49 cents? Unfortunately, the staff at this branch are often intolerant of typical customer behavior. Maybe they would be happier doing deliveries.

I only hope another 2 years will pass before I will need to come to the post office again.