T-Mobile

I came to this store to switch from Verizon. Tre did an outstanding job of switching two phones and a watch for me to T-Mobile. He patiently and politely listening to my many questions and then efficiently and pleasantly did all the technical things to make it happen. I couldn't be more happy with the outcome and Tre is an outstanding representative for T-Mobile. They are lucky to have him in their employ.

These guys & GALS are the BOMB DIGGADY! THEY ALL ARE WELL EQUIPPED AND KNOWLEDGEABLE.
I had a rough day waking up to my phone not working. No emails, texts, or calls. I talked to numerous technical folks through 611 and kept running into dead ends. I was so FURIOUS I considered switching providers. I pulled up to the REYNOLDA store and explained my problem. My guy fixed the whole problem with a sim card. That is a very special Tmobile! They have my business!
A YO, TO THE BIG CHEESE'S HIGH UP! MOVE THESE FOLKS FROM FRIES TO NUGGETS WITH A 15% RAISE ON TOP! I RUN A BUSINESS AND BEING IN A LEADERSHIP POSITION I NEED HIGHLY TRAINED PEOPLE RUNNING THINGS. THE KIND OF PEOPLE WHO HANDLES THINGS WHEN I'M AWAY ON A CRUISE VACATION. KEEP IT UP!

If you are looking for the best customer service around, T-Mobile on Reynolda road is truly exceptional. Highly recommended.

Everyone at T-Mobile are very friendly, helpful, and answer questions easily and advise us what would be good for us seniors and in a way that's easy to understand. They always call us by our name and I feel like I am part of their family. Hubby and I have been with them as our phone carrier for many years and know some of the people by their names too. Always feel welcome when we go there.

I was having trouble with the settings on my phone, and the man was very knowledgeable and helpful

Shout out to Michael Cooley at the T-mobile store at 2898 Reynolda Rd. I went in to get my number transferred to T-mobile from AT&T. This number was on a company phone, and it took an incredible amount of coordination and phone calls with tech support at my former employer, with AT&T, and of course T-mobile. This was no fault of Michael’s, and it took a couple hours to get sorted out, but the whole time he was extremely polite, friendly, helpful, and wouldn’t give up til I got my number transferred and set up. He was great, took care of me. I would HIGHLY recommend him and this store. His manager,Robin Styles, was also very friendly and helpful. This is the 3rd time I’ve been in their store in the last year and a half and each time they have been fantastic to work with although this last time they really went all out and then some. I can tell you what cell company I’ll be staying with and doing business with in the future… T-Mobile!

This store right here has some great people working there. Went to upgrade my phone. Lenny and Tyrell was a great help to me and we even had great conversations while we were waiting on my phone to do what it needed to do. I really did appreciate all of their help especially Lenny. I was glad he was there to help me in my time of need. Thank you!

I had an excellent experience at the Winston location. Jahair was extremely helpful & patient! He helped advise me with picking out the best cell phone for me by listening & using complete transparency! I definitely recommend anyone to shop here if you want quality service & customer service.

Very informed Personnel a wonderful looking facility and not crowded at all The technician Was very knowledgeable Then spent all the time needed to answer my queries. Finally a very pleasant experience dealing with Sprint and T-Mobile thank you much

I have consistently received competent and friendly service at T-Mobile. Clear answers to technical questions without a lot of jargon or sales pressure.

I had the best service experience with Mike. I was on my lunch break and decided to do a upgrade and he was patient with me and nothing but amazing. Excellent customer service.

I came with a complicated issue on my phone and Frank and Eric took the time to find the solution. They were patient, cordial, and very creative in resolving the issue. I give them both a Five Star. Excellent service!!!!!

Jaime Rosa was delightful, professional, and quickly fixed a problem I'd attempted to fix via customer support for over eight hours over the phone. Highly recommend.

T--Mobile, Reynolda Rd. Had a good visit and great help from a nice lady named Candy. She was very helpful putting everything on my new phone. Great phone store.😀😎👍👍

Marco is the best.
He answered all my questions and concerns. Very knowledgeable of all equipment sold there

Erica was super. Switched from Sprint and the transition was difficult but Erica worked through it and was extra patient and diligent. A great job overall.

T mobile representatives are the most friendly and knowledgeable in the business.

Great service today! Michael was great made sure the phone was working properly before we left. He was great to work with

Been going there since I moved to the area, customer service is great, great service and management, tambien hablan Español.

Closest one to our house, great customer service too!