Action Pawn #1

Really nice store..friendly staff..good prices on the guns

Went in to buy an Xbox that is called about. I was told it was $180.00. When I got there several days later, the Xbox was $130.00! What a lovely surprise.
It works great.
EVERYONE was helpful.

I'm glad I didn't read the reviews here before I went in the store.
Because they are so misleading.

Now if these reviews were for the Copperas Cove store... well they'd be true. No one there really wants to work...and I was only offered $2.00 for a 14kt white gold band with an 1/4ct decent diamond in it.
While many "diamonds" in the display jewelry case had so obviously been replaced with synthetic diamonds. How could I tell...I have 3 uncles who are goldsmiths and run jewelry stores and 1 uncle who's a silversmith. I started working in the jewelry stores when I was 8, that's how I know what I saw.
However, to be fair, I did look at the jewelry display case in Killeen and the stones there hadn't been replaced, they were real.

The most striking thing off the bat is that the place is massive. They have a lot of pretty much everything. They seem to sell a few things like a normal store but 90% of their stuff looks like the typical pawned items. The staff was very welcoming and helpful and the prices felt fair for what I am use to seeing in pawn shops these days.

I will particularly note that they had a massive amount of power tools, guns and guitars.

Great place! Excellent customer service & very good prices. We will shop here again.

Love this place especially joanne because she's always amazing and helps us!!

Not a bad pawn shop, always treat us well when we come in.

Excellent! The young lady who took care of me was very nice. I was a bit undecided on the item I was going to buy so, she offered to hold it on the side for a couple of hours. I thought this was great customer service and sales experience. As it turned out, I ended up buying the item. Lucky for me she had set it aside for me because right before I returned, someone else was asking about the item. So, yes. I would highly recommend Action Pawn #1.

Great place to do pawn loans, as long as you can get them out lol. ALso great place to buy stuff. Loved coming in whenever I did.

Donna helped me with a smile. She was busy in the jewelry section and didnt hesitate to help me with my fitbit!!! Thanks Donna!!!

I always come in here to see if there’s any new hidden gems and they always awesome. Never had a poor experience and the lays away feature is awesome. Made couple purchases and was not dissatisfied. The Dept and armory Dept is really cool and felt valued as a customer😎

They are extremely helpful! I’ve bought a total of 4 TVs in the past year and they all are great and work perfectly. Manager Tre and workers Gina and Logan assisted me and made my experience here worth while. you guys are amazing!

Everything I had pawned there, I got a fair amount loan. Customer service is awesome and when I bought a tv and remote it worked no issues clean and working

Me and my sister went in and came into contact with an associate by the name of Ron. He works in the gun department and we were very happy and appreciative of him. He took his time showing my sister different options and was very knowledgeable, we didn’t feel rushed and he has a great positive attitude and goes the extra mile to make sure your happy and satisfied. I don’t usually do these but he really is a great guy and very helpful. Thank you very much, will definitely come back because of Ron.

Don't hesitate to buy a firearm here! Yes it's a pawn shop but they have many different high end firearms at fair prices! And they had the magazines I couldn't find anywhere else in stock! I've bought several firearms here and Ron is the absolute best! Great people, service and selection!

My wife and I came to Action Pawn with a bag full of jewelry that was left to me by my late mother. It was loaned to try and obtain my wife the new car she desperately needed. It was scary to leave something that was cherished by my mother so much in the hands of strangers. I showed up and the Manager immediately did not sugar coat anything about the value of the products and helped me select the most efficient pieces out of the lot, and set up a whole team to help me get exactly what I needed! They were truly a blessing!!! I could not be more thankful to Doug and his team!

Very good prices on firearms, good selection and great layaway plans. 6 months to pay off and you can have as many layaways as you can afford. The staff are friend and helpful and they will continue to get my business.

Ms. Moniece was an excellent, charming young lady
She was so polite, I didn't feel any pressure and I got what I wanted . She went out of her way to satisfy a happy customer. Moe thank you so much for your service, I got my bike😀

Overall excellent experience. I always receive top notch service. Rosemary helped me last time I was there, she is very knowledgeable, professional and fair. They have a great selection in jewelry. Check them out, Rosemary will do you right!

UPDATE:
I went back the next day and bought more! I also,(like always) referred my friend, here he bought the same “items” as I did. I’m going to miss this place!

I’ve spent tens of thousands buying rifles, guns, & ammo here. You can’t beat the service Ron offers! We’re moving back to our ranch in California, so we picked up a little more 🔥 power 😉. I’ve been recommending Ron for as long as I can remember! So long Texas, and thanks Ron for everything! ✌🏽

They always have a good selection and good prices. I have been in this place two times, and both times someone in my group has walked out with a new firearm. Wonderful customer service, attentive staff, an all around great experience.