Emerald Coast Compounding Pharmacy

I am a local healthcare professional who has used ECC for 10 years now. Regina is knowledge and always willing to help the patients we serve. The staff is friendly and helpful as well.

I loved the knowledge of the staff here, and the kind and caring service. They listened to my issues as a woman of almost 60, and the recommendations they made have made a difference in my well-being. I will continue using them and refer everyone I know to them.

Super nice and knowledgeable.. I'm forever grateful for them working on getting my thyroid meds compounded in a non traditional way my body can absorb the hormone.
Emerald coast truly goes the extra mile ..

Got exactly the meds we needed, and the staff took extra care to ensue that the formulation was correct and that I was able to pick the meds up before they closed.

I just love these women! They are very professional, friendly and extremely helpful. I recommend doing business here!

Compounded my daughter's meds multiple times when Walmart runs out. Fast, reliable, and kind. 10 outta 10 would compound again.

Always very helpful and informative.

Quick, courteous service. Knowledgeable staff. Friendly. A bit expensive. Clean facility.

I am livid and disappointed in the quality of service from the compound pharmacy located in Santa Rosa Beach. My husband picked up the refill for Lucas diaper rash and when I opened the tube a very strong smell of alcohol came out. I opened the second tube to check if that was a fluke and it also smelled like pure rubbing alcohol . I called the pharmacy to confirm that I received the correct compound and they ensured me that it was the same as the one given back in March . I drove to the compound pharmacy to show them the tubes and once I walked in the establishment I once again smelled a strong alcohol odor. I spoke to Regina ( then main pharmacist) and told her my fears and she nonchalantly said that all tubes are sterilized with a very strong alcohol base to get rid of bacteria that is not cleaned off when cream has been added. How is it possible that the diaper rash cream that my son is getting on his tush where he has open skin is laced with added alcohol ? I have changed to water wipes then to towel paper to find out that the compound that I have been putting on my son is burning him and irritating him? It all clicked in my head. He arches his back and screams in pain everytime I used this cream on him, he now cries when placed on his back since he knows what’s coming. I am soo heartbroken that I inadvertently have been hurting my son for the last two months due to the inadequacy of knowledge from the compound pharmacist.i don’t believe that you should refer anyone else to her. And I wish I would have paid more attention in what was prescribed and given to my son rather than blindly trust her knowledge. I would not recommend this pharmacist and/or pharmacy.
Update I’ve discontinued using the diaper rash compound made by them and in two day I’ve already seen a big improvement. Never again.

DO NOT USE THIS COMPANY! Promised a time of completion and missed it TWICE! I wasn’t the only one. The second time I came in, the other customer had the same experience. Over promise and under deliver with timeline expectations.

Whoever handles ordering the compound supplies here at this establishment needs to be fired, I’ve never had to wait till “Sometime next week.” for a medication.

Sincerely,

-Someone that’s smarter than your Inventory Clerk