JCPenney

I had to take my necklace in for repairs and to be cleaned they were all so very nice and kind and If I must suggest one thing I'm not always one to get insurance on a lot of stuff but for my jewelry always do and it always pays off for sure believe me .

Super cute clothes and good size options. It was hard to find where to check out. Really happy with what I purchased.

For being a holiday weekend it was great choice parking lots of cash register open great merchandise and the store was very clean!!!! I’ll be back to Amarillo JCP

Good selection on items. Clean store and friendly employees

Good deals and Joy was an absolute pleasure to deal with. She greeted us when we came in and when we checked out she was super personable. She's what every retail store needs to greet people instead of these gloomy gus that you see nowadays who could care less about your business m

The Young Lady that took care of my Husband and myself was Awesome. She has a Wonderful personality. Great People Skills.

Great prices and still have relevant products

I went to customer service upstairs to pick up an online order. The gentleman that assisted me was very attentive and polite. I asked him why the store looked so desolate and he explained to me of the different floor plans and changes their making for a better shopping experience. He then reassured me that JCPenney Amarillo isn't going anywhere so to 'keep shopping ' and thanked me for my loyalty. Where can you find that kind of service anymore?? Great experience!

I was impressed with JC Penny as well. They had a large selection of on sale or marked down items in all departments that I saw. I bought a some nice clothes for under $40. I like the revamped JC Penny much more than the old . Will shop there again.

The staff here is exactly as helpful as you need them to be. If you need help they are easy to find and are glad to find what you need. If you want to be left alone they will leave you alone and let you browse. No asking if they can help you every five seconds like other places. Definitely like my local store.

One issue is the stock isn't always particularly well organized. To be fair I think that has more to do with customers and number of people working the shelves than anything.

Lots of merchandise, helpful employees. Store is busy and there is a lot of areas it could improve as far as space and displays but they always have great bargains and sales! I love clearance racks and they have many. Great selection of kids shoes.

Found what I needed quickly and everyone was kind to me!

I went up to the salon to get some brushes, etc. I went over to the catalog dept. to check out with due to the salon having a long line. Cheryl was the employee. She was very kind and professional. She evened sold us some jewelry that was at her counter. It was a great special. She has great customer service skills. She went above and beyond to help me. I will always check out with her.

Always a pleasure going out there

Great customer service, very clean and very polite and helpful employees. Mary was outstanding in helping me with the drapes I was looking for, made it easy to order online and was able to have it shipped to my house. I recommend this JCPenny location to everyone!

Very friendly and helpful and went above the call of duty. They didn't have in stock. They ordered it for me online.

We came to JC Penny to look for luggage and happened upon a sale. The problem JC Penny has always shared with other department stores is the complexity at checkout. It takes four or five minutes to complete even a single item with rewards, attempts at getting you a card etc. All of that takes time and especially when the store is busy it backs the line up a lot. We waited for about 15 minutes in a line of 3. When we walked out there were ten people in the main check out line. We were glad we weren't there! If JC Penny could get over that they are a lot nicer place to shop than Walmart.

Great jewelry selection!!! Grabbed a fabulous pair of shoes!!

Love this store, always something on sale. Associates of friendly and helpful. If you can't find something just asking they are willing to help you. Lots of parking including handicap. I will surely go back. Good job JCPenney's.

I purchased two white dress shirts. Easy access and quick checkout.