Cricket Wireless Authorized Retailer

Erica and Alexis are very helpful go check out the Alton cricket wireless

The manager at the Alton Cricket is on top of her game.
She went above and beyond to get me the best and most affordable plan and phone and then a discount on the bill. I love this place.....
Wish all managers were as knowledgeable as her....Thank you Ashley!

I’ve been using a flip phone for some time now and felt I needed an upgrade. Chantell hooked me up with a new phone. She was very patient and answered all my questions. She even helped me out when I got home and called about a question regarding my bill. Great customer service!

Sarah Erica and Alexis are an absolute joy to work with

Mackenzie and Latraes did wonders ... My phone was lost and I had to buy a small loaner phone for the moment and discovered my insurance was taken off of my account as soon as I purchase the loaner phone . I had not did my iPhone insurance claim (didn't have deductible yet). This caused a major problem. I trust Mackenzie to solve the issue because I was ready to take the issue to court . They handled it together . I'm grateful they didn't give me the run around but instead was genuinely concerned with helping me. Thank you two again.

Also , Darrin was helpful with the loaner phone process because I was giving attitude due to being upset about my phone ... And he compassionately helped me that day and changed my attitude on the situation.

Have never had any service problems with these guys!! Service is good and customer service is good most the time!! I tell people all the time to switch but they act like since it's Cricket that it sucks. Ok keep paying twice as much as I am!! I get just as good of service as you do but way cheaper!!🤣🤣👌👌👌

I had a wonderful experience at Alton Cricket. Tiffany she helped me she was real wordy knew what she was talking about. Thanks Tiffany for signing me up for the EBB !!!!
I would recommend everyone to go to Alton cricket

Went in because my phone was dropping calls, receiving calls and calling out. Angie worked diligently with customer service at Cricket and got my phone working. She had the patience of a saint! Very happy customer!

The service is AMAZING I been a loyal customer for many years!! Staff is knowledgeable and super friendly

The ladies in the store are very respectful and know exactly what they are talking about. Appreciate them so much!

Great customer service!

Thanks a million Mac & Jessie you guys were super today Alton branch is great friendly and kind with patience Thanks and Happy Holidays you all sure made mines great

Got a great deal on a phone and the sales girl was wonderful

Most amazing service and management

I only went in the store once, but the salesperson was very nice and knowledge. I felt comfortable asking questions.

Employees are very helpful and they have the best loudest speakers

I was at the stores today for some issue the Lady Angela she was so nice, respectful & helpful.....

Great experience. Got waited on immediately and taken care of wonderfully. Very nice people. Love Cricket!

Staff are friendly they do try and push you to upgrade or get more expensive phones but other than that the phones have been reliable and the service has been great

New phone yes 2 very good male employees