O'Reilly Auto Parts

I like this store, and it closer to my apartment. Dante is a good guy anytime I come at the shop he welcomes me very well. Also, he helps resolve my problem until we find a solution. The world needs more people like him. He's a special guy 🙏🏾.

My review is for the Bellevue, WA 98006 store. I only need a small stainless screw for my license plate. Customer rep is really helpful and patience, comparing the size, price and quality before I decide to buy! Again, this is a small store comparing to other auto parts shop, but the service is way much better than others.

I came in the other day to ask for some advice about my car having some sensors and the gentlemen there was kind enough to give me all the advice and recommendations for said car. Ended up having to get a new car and the gentlemen (Dante) took his time, once again, to explain how to fix and help the car. Best customer service I have received in a O'Reilly auto parts store.

Went into O'reillys today with several automobile problems, the Manager was very patient and worked thru my issues with me 1 at a time. He went above and beyond to help me, Thanks

They were wonderful, helped me find what I needed and even installed my windshield wipers for me

Dante was super helpful going above and beyond what I ever expected from an oriellys employee. He was friendly and helpful and helped me mediate an issue with my car ON THE SPOT FOR FREE. Super super satisfied from my service tonight.

A little belated…I came into this store when my poor old mamavan overheated on 405, right at the Factoria exit. I was able to make it to O’Reilly’s and the two staff members there were so helpful and kind, it felt like they were family, helping me to figure out what steps to take to determine the source and severity of the problem.

I had two little dogs with me on a very hot day and they were very accommodating, filling a water dish and finding a spot for us to wait while the van cooled down enough to open the radiator. They ultimately helped me fill the coolant tank and looked for leaks. They were concerned that it might not make it back home, but I decided to try getting it home.

The manager, Greg, made sure i had the phone # to the shop, in case i got stuck somewhere unsafe, they would make sure i got a quick rescue. I only made it about 1/2 mile, but i was able to get safely off the road to a shady spot and i have AAA and USAA, so didn’t need to call them. But i really appreciated their genuine care for the safety of me and the pups. I will continue trusting O’ Reilly’s for all my family’s auto needs.

Exceptional customer service. My battery died and Dante gave me a jump, walking me through the whole process. Will definitely shop here when I need car parts.

I prefer the O VS auto zone.

Went in to get a Check Engine light diagnosed -- the young man behind the counter came right out, diagnosed a misfiring cylinder, recommended the $7 bottle of injector cleaner. Still waiting to see if it works, but he was so accommodating and helpful it gave a boost to my morning whether it works or not.

Great location. Staff helpful as expected at this point. I say something if otherwise. Highly recommended 👌.

A review by John Soucy
Aegis Detail & Correction Inc.

I received great customer service from Robert. He patiently helped me with a return/exchange when I didn't have the receipt (he was able to look up the original purchase), figured out exactly what product I needed, and then went above and beyond to help me install two new headlight bulbs after they had both burned out unexpectedly. Thank you, Robert! (Managers, please give him a raise!)

Had to return an item today to O'Reilly Auto Parts in Factoria. The store rep I talked to -- Dante -- was exceptionally courteous and helpful. He even remembered that he had sold me the item a few days before.

They were helpful, well stocked, well staffed, and clean. Great experience.

Came in on 7/24/22 and Garrett assisted me. Probably one of the better oriellys ive been to. Big props to Garrett, not sure if he was the manager, i forgot to ask. either way he seems to be running a good operation. Great customer service. If you're reading this, thanks for letting me borrow your pliars, G!

Great place to get your auto parts! The employees there are knowledgeable and of you all nicely, they can also recommend the parts and services that you actually need and not the services that others try to run on you. Selection is fairly comprehensive but do ask the employees since they might have additional selection in the back. Also try checking online and shipping to store! The aisles are clean and the store is organized well. Sufficient parking in front of the store.

Great service! Matthew, the manager, was very helpful in picking oil for my car. Thank you!

Consistent quality customer service. Dante was exceptional and went above and beyond. This is my go to stop for anything auto parts ! Love these guys

Great for automotive DIY. They'll let you borrow an error code reader (for say, a check engine light) to figure out what's at least going on, and help find parts to fix said error.

This review is long over due. On 8/26/21 i ended up over here because my check engine light came on as I began my trip to Eastern Washington. Turned out my thermostat was failing.

Dorea directed me to the parts needed and she also gave me a rundown on what to expect during the install. Loaned me some tools and the machine to reset my check engine light.

Beecause of your excellent service I made it to my destination and landed a 9# walleye!

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