AutoZone Auto Parts

So, I'm an idiot when it comes to vehicles. I was driving on the highway, and my driver's side windshield wiper came off. It is raining. I am in a truck, and I'm short and couldn't reach the windshield wiper. I also didn't know how to put it back on. I pulled off and found Autozone. A lovely person helped me reconnect it. She didn't make me feel stupid, even though I'm sure she thought it. Happened about 15 mins ago.

I couldn’t be happier with my experience at this AutoZone. My wife needed a new battery for her RAV4. When I first called, just to see what options were available, the gentleman on the phone was very knowledgeable and helpful. When we brought the car in, to get the new battery, Victor assisted us. He was incredibly friendly and was more than willing to assist with every step. It was very clear that he has plenty of experience working on cars, since he quickly and thoroughly installed the new battery. Overall, this was a fantastic experience, and I will definitely go to this AutoZone again.

Changed my dead battery free of charge in the RAIN today right in the parking lot. Great service!!! Really impressed with the young gentleman VICTOR that did this service with a smile; in Sun Prairie, WI. Thank you Auto Zone!!

Went here to get my battery replaced. Brecken did a wonderful job getting me back on the road quickly. He made sure everything was running smoothly and all the bolts were tight. Very impressed with his service. Will be back here next time I need any parts for my car, purely based on the experience I had today.

I stopped at AutoZone in SunPrairie for a bulb for a headlight. Victor was not only very helpful in helping to make sure that I was buying the correct bulb for my vehicle but he also changed the bulb for me and showed me exactly how to do it so that I could do it myself next time which I really appreciated! Thank you Victor!

These guys toughed out removing the world's most stuck cap to replace my headlights. It took pliers, a mallet and three different employees 25 minutes to get that cap off for me, and I'm saying that as a sign of respect for not giving up. (The passenger side took about 2 minutes, it was much more cooperative.)

Thanks so much for your efforts!

I cannot say enough about Victor. A-1 service. I will come back when need be, and I will recommend this Auto Zone to others, because of Victor.

I am the general manager of the Arby’s here in Sun Prairie. Yesterday, I had someone’s car die at our drive through window. I called Auto Zone, and Corey was very helpful and said that he’d send someone over here to help us out! What amazing customer service. Great job Auto Zone!

They had the parts I needed and were friendly.

Amazing!!
Leak in radiator hose, but recommended hose was still going to cause an issue with the fan blades. But then they looked through the stock of options and found one that would fit and not hit the fan blades!! This was all right before closing time. They gave me the supplies to get the job done right on the spot in the parking lot!
5-star experience that is hard to find anymore!!
Thank you again!!

We hit a deer and the horn wasn’t working after the repair. Being from out of state my husband thought it would be worth a shot to see if we could fix it ourselves instead of staying in town until the shop that fixed it could take a look at it.
We stopped at this Autozone and we are SO GLAD we did! The customer service here is so good and the employees so knowledgeable, I would recommend them to anyone.
They helped us make sure we had the right fuse and confirmed that was the solution to the problem saving us an extra day of traveling.

The associates gave me 5 star service when I bought windshield wipers yesterday. It will now be my go-to store for my auto care needs.

Kyle from the Sun Prairie Wisconsin store was super helpful, he went above and beyond by instaing my battery that wasn't the easiest to deal out
He was also extremely courteous, kind, and patient.
Thanks Kyle! The other employees at the store were also very nice

I was on my way into St.Mary's in the midst of a cold snow storm and lost a windshield wiper on 151, so I pulled into Auto Zone for a replacement.
I was not out of my car for 2 minutes trying to figure out what was wrong and what I needed and a gentleman was at my side offering assistance! We quickly determined that I indeed needed 2 new blades. He and the staff looked up my car and found just what I needed. They sorted through all the extra parts blades come with and expertly assembled them.
Within minutes, I felt like my dad was at my side, replacing my windshield wipers and even filling the washer fluid!
Thank you so much for your helpfulness!!

I went to autozone to get a new battery for my car as my brother or my dad usually help me with all my car needs and James had helped me out this evening super nice and respectful guy and helped me put it in! Its really cold out and that still didn’t stop him from helping me out! Very knowledgeable on any other questions I had for him and came with answers! That guy needs a raise and a praise ! Thanks James appreciate the auto zone guys!

SUPER helpful knowledgeable staff! As someone with a disability it is always a pleasure to deal with people who go the extra mile. They even helped me diagnose an issue with my car! You will be very well served buying your parts from the newest Autozone in Sun Prairie!

A very nice and well informed team meamber, who's name I didn't get, walked over to the oil change place next door and help me get the correct filter and get my oil changed wich is great because I know nothing. Will 100% go back and recommend this store to anyone who needs help with their cars.

Great!!! Called Auto Zone, Eastside Madison, TOTALLY NOT HELPFUL! Called one in Sun Prairie, super helpful, didn't carry what I needed but would order it for me. It came in quickly, they called to let me know it was in, they did everything with the smile in their voice very friendly! Totally recommend them.

Purchased a new Duralast car battery and a complete set of wiper blade refills front and rear. James helped me with the whole transaction including a full installation of both the battery and refills. James was very helpful, friendly and professional and I would recommend Auto Zone and James to help you with all your car needs.

I’ve shopped here a number of times and consistently have excellent experiences. The prices are reasonable and if something isn’t in stock, they will get the item quickly. The staff are incredibly helpful and always willing to provide some education, directions, advice, or recommendations that don’t come with any pressure or other things you might get at a dealership. They are also able to refer to a dealership if something requires it. Service folks who know both what they can do or know and what they can’t or don’t—to me that is an indication that I’m in good hands. That’s what you get here. They are my “go to” starting point for any car matters.