The UPS Store

The best service ever and they were recommended by a customer behind me in the bank while I was waiting to have a form notarized. The customer told me after we had waited in line about 20 mins. That UPS across the street did notarizing and they were faster and she was right because I left the bank and went over to UPS and I was out in 10 minutes.

I was helped by a woman named Vanessa today. She was so kind and polite. She taught me how to use the kiosk for Amazon returns which is very useful and convenient.

They provide so many relevant services and customer service is friendly, professional, and knowledgeable. Convenient location too.

Helpful place, relatively convenient location. The intersection it is close to is busy and can be entertaining at times. Have used this store several times over the years and have not had any issues with service. Use it a lot to drop off packages that have prepaid labels.

I had a good experience at this store. I sent some very time-sensitive documents to Europe. When I went to track the shipment on UPS.com, the tracking number that I was given at the store didn’t pull anything up. When I went in today, the gentleman tracked it for me and did a good job of explaining that sometimes the tracking numbers get changed.

I do recommend that the store inform customers at the point of sale that this sometimes happens and what to do when/if it does, but the store rep did do a good job of explaining that and helping today.

I appreciate the good service.

With so many stores, giving no customer service I thought I’d write a review about a store that I had a good experience in.
The gentleman that waited on me was friendly and helpful. The store was clean and nice.

I too have used this store (Lexington Ave) many, many times over time..(usually to pick up a pkg that was taken there when the delivery driver wasn't able to leave a pkg at my address for some reason or another) and I would like to add that I have never had bad service there..even when I wasn't thrilled with having to go get something that I expected to be delivered. AND,, I really appreciate having this UPS store available,, the pure convenience of this alone is awsome! I am satisfied, and you will be too if you use them. Remember- kindness is contagious! Support your Local Small Businesses!! You don't know what you've got 'til it's gone!?!

I talked to COLLIN that works at the manfield UPS. He helped with my issue, and he really didn't have to. I appreciate that Collin. I do. SO IF YOUR THERE ASK FOR COLLIN. HE WILL GET THE JOB DONE.

This place was great. But there was one particular woman in this store when I visited to make returns today (Dec 28th) that made everything run smooth. She is so good and so very efficient that I would drive out of my way to do all my shipping needs at this store!!

So glad to have the UPS store in Ontario. Super friendly and helpful staff at a convenient location. From simple tasks like dropping off a pre-labeled packages to full service packing and shipping, you can be confident that the UPS store in Ontario will take good care of your shipping and copying needs.

I had them print color photo books for our school. They were lightning fast, very helpful and professional. I can definitely recommend them for all your printing and mailing needs!

Always a good experience when I go to this store. They’re all so nice & friendly and really helpful

Always choose to drop my amazon returns off here and they are always fast and nice. Also very helpful with printing labels and packaging.

Aaron and the team are just fantastic and so helpful!! I couldn’t ask for better customer service! I’m at this location weekly shipping multiple items and they don’t bat an eye on jumping in and helping me! Absolutely love them! Thank you so much for making my demanding work load so much more tolerable!!

They did wonderful jobs

I've been using this store for many, many years-mostly for printing services. Sure there is an issue from time to time (like anywhere else) but i keep going back because i'm a satisfied customer...

I agree with your response to Bailey. I think service to your customers is more important.
I have found all of your staff to be very helpful and courteous.
Wish you much success during this difficult time.

Clean store, friendly staff. Took less than 2 minutes to handle a return, minimal wait even with a line.

I have been using this place for over a year. Highly reliable. People are always friendly. I recommend any small business to go to them for their mail box needs.

Very helpful workers. Easy returns.