The UPS Store at the Eastland Center

I had a fantastic experience at The UPS Store in the Eastland Center recently. I needed to ship a delicate item and was pretty unsure about the best way to pack it. The staff there were super helpful and friendly. They suggested just the right packaging, which was a relief because I was worried about the item getting damaged. The whole process was surprisingly quick and didn't cost as much as I thought it would. They also set me up with a tracking number so I could keep an eye on my package. It's great to see such dedicated customer service. I'll definitely be going back to The UPS Store at Eastland Center next time I need to ship something.

First time in here. Parked in the back, tons of parking and a lot less traffic. Very clean store. Friendly staff. In and out of there very quickly. Would return and highly recommend. Thank you!

I'm a frequent shopper online and as a frequent shop around line I am subject to a number of discrepancies and items purchased online. The UPS store always cops me out with every step of the way including printing out a label if needed. On top of all that customer service is top notch. Very patient and knowledgeable I highly recommend UPS to anybody who has shipping needs

Very satisfied with the kind and friendly service I have received at this store. I have been to many different UPS stores but this store is by far the best one I have been to. Friendly and knowledgeable staff, positive atmosphere, and great location. This will now be my go-to UPS store for any of my shipping needs. Great work team!

I frequently send my packages thru UPS at Eastland. I am going on 80 years old and I am not computer savvy but a very nice lady named Gabby help me with a problem I was having and I would like to give her a commendation. This is my favorite office in the area.

Kathleen was very great and helpful. She greeted me with a warm smile and handled everything as expected. She was very fast I will definitely come back again. This girl definitely deserves a raise!

The UPS Store in the Eastland Center has always been my go to!
The employees, especially Juan,are always so friendly and helpful. I recommend this UPS store for all your shipping needs!

I go to this location a couple times a week and I’m always greeted with a warm welcome! The team is so upbeat, friendly and helpful. They go above and beyond to meet my customer needs. Excellent customer service!!

Every time I come to this store I am greeted and assisted by a very helpful and friendly staff. There is never a long wait here. Everyone seems knowledgeable and happy to be here.

The service I received was right on time. The store was busy, and all clerks were extremely polite and quit to respond to the customers standing waiting in line.

Good, quick, clean, friendly staff and conveniently located in eastland center. It’s always been my go to UPS store. Love it!!

Even though it took a while to finish what we requested the empathy that Juan was showing is enough for me to compensate for the time in there

The staff was helpful and informative. The store was also clean and they greeted/tended to me right away.

The kindness and compassion every time we enter the store. Juan at the West Covina store is amazing. He is bubbly, informative, and just a light. He is an example of how a worker in the costumer service field should be, he always makes our day when we see him! Keep being you Juan!!

I use package mailing and notary services at this UPS store. This is convenient for me.

I drop in frequently to return Amazon packages and there’s always very quick and excellent customer service .

Excellent customer service at this store every time I visit por any services.

The staff was very friendly and seemed like they genuinely cared about our needs.

Kathleen was pleasant and friendly, thank you for your great customer service.

Great customer service experience. Juan was very kind and professional.. I feel acknowledge walking into the store.