Pet Supplies Plus Webster

3/1/24: The workers were very helpful, professional, & friendly! The store had great offerings 🫴. Please open up the Lolypop Farm 🚜 adoption site within the store again, so locals can adopt rescue animals again. Rescue animals need good, loving ❤, stable homes 🏡 ASAP!

Saturday morning, staff was great. It was our first visit, and we were very impressed. The selection was somewhat different than other stores, so that's a plus. The low shelving made it feel much more open and welcoming than other stores, and it was easier to see where to go to find whatever you need.

had to exchange 2 different dog harnesses, no problem with the exchanges. staff is super friendly and helpful

Store clerks are so friendly and helpful. They were so genuine. My son loved shopping there. Thank you so much!!

Nicest people! Cutest treats! Quality products for our pets. Products with actual good ingredients. And unique flavors that aren't found anywhere else.

All the stores of this company have a great array of products. The employees are friendly and knowledgeable. And the merchandise is easy to find.

This store has a great variety of products. I'm a little picky about what kind of food and treats I give my dog and I was able to find several different products that satisfied my criteria. I am very happy to have found this store.

I was surprise to find out they have melatonin for cats, the prices are fair and they have so many things ,love it!

Friendly, helpful and fully stocked. So glad there is a Pet Supplies Plus in Webster, NY. Loved mine in NC and recently moved to this area

Excellent store,, products and great employees!!!

Manager Josh quickly and easily used an alternate supplier to special order the JJ Fud's Porkies that have become difficult to find due to supply shortages. Associate PJ carried the heavy box to my car. I am always treated like a valued customer. Excellent customer care!

This is our go to pet store. It's always a pleasure to shop there. The associates, are helpful, pleasant, engaging, and professional. I highly recommend this location.

Every time we shop here, every worker is friendly and helpful. They have a great selection of products, and we can normally find a good deal or sale on at least one of our items. When we have our pup with us, all the workers are very sweet with her, and she loves the attention. This is a great locally-owned shop!

Wonderful store experience. Home Delivery available. Staff is wonderful. Helpful , knowledgeable. You can purchase online and pickup in store. They have great sales and rewards program .

Wyatt was amazingly upbeat, helpful and knowledgeable beyond belief! I was referred by a friend and visited hoping to gather some facts regarding dog food. He asked the right questions upfront and had me on track in seconds with great info and recommendations. A customer service phenomenon in today's world, thank you so much!!

The customer service was amazing! We had just gotten a new kitten hours prior to our visit and needed a lot of guidance, and advice. Victoria at the Webster NY location was absolutely wonderful. she walked around the store with us helping us pick what was best for all of our new kittens needs. Her passion for animals was clear through her excitement and eagerness to help, and her customer service was phenomenal! We will definitely be back to get all our animal's necessities for years to come!

Very helpful employees, they genuinely love dogs. Always offer to assist with purchases and find discounts when available. My Belgian Sheepdog loves the employees.

This is a great store in a most convenient location for my family. I love the monthly coupon because it's a money saver. Sales people are always helpful. Store is neat and items are stored to find what you want quickly. On behalf of our cat we would like to say this store is a 10.

Such an amazing store! The staff is great and the product selection is top tier!

I was greeted at the door by the sales associate, she helped direct me to the aisle I needed, and then offered to carry my 50lb bag of dog food to the car. (And the price was very good, too!) All around, it was a very pleasant shopping experience!