Walgreens

We had lost a family member and needed a canvas print for the memorial service. I placed the order days in advance, but apparently they were out of supplies, and no one called to tell me. I learned this when I went to pick up the large canvas print.
I spoke with Teresa at the Lakeway location who was apologetic and said I should have been called. Teresa and Katelyn (behind the photo counter talked, and Teresa said they will call the other location. She asked if I could come back tomorrow or later to pick it up, but I told her I was unable as I needed within the next 2 hrs.. Katelyn, asked Teresa (I am guessing a supervisor) permission to leave the store and go get what was needed from the other location. To which Teresa replied, yes, please. Katelyn grabbed a helmet and quickly went out he door to jump on her motorcycle. I said thank you and please be safe. Teresa, always with a smile, handled the front register and the photo section, without missing a beat while Katelyn was away. No one waited, except for me, which I was happy to do. I couldn't believe how genuine they both were and concerned they were to make this right so we could get to the service. Katelyn was back quickly, with the wood stakes sticking out of her backpack. In the meantime, Teresa got the print set up and ready, since there were no other customers in the store. Katelyn came in, and didn't even remove her helmet. They worked quickly together and it was completed. I can't thank them enough for being so thoughtful and going out of their way to make this happen for not only me, but my entire family. It would have been so easy for them to say, nothing I can do, or you should have been called so not my problem, but they jumped into how can we help mode. They were amazing and really compassionate about the situation. Walgreens continues to give a sense of community with their caring and dedicated employees. I snapped a photo, because I was just so impressed and I knew I was going to write a review about these two dynamic individuals.

Was in town for a few days visiting my father and realized on day 2 I had forgotten to pack a prescription that you cannot just quit cold turkey without terrible side effects. I was nauseated and crying and felt super panicky. My doctor's office wasn't being super responsive. Since my prescription is held at a Walgreens, I called this location's pharmacy to ask for a refill just to get me through vacation. The woman who answered the phone was incredibly sympathetic, understood the position I was in, transferred my prescription, and applied a coupon to reduce my out-of-pocket cost (insurance wouldn't cover since it wasn't time for refill). The prescription was ready within 15 minutes and everyone was just so kind. I told them they were my personal angels that weekend. Thank you to the pharmacy staff for your service and empathy!!

The new pharmacist, Jessica S. is the highest quality person to hold this position in the 9 years I have been using that store! She is friendly, kind, competent, empathetic, and unbelievably, she remembered me after seeing me just three times! NEVER before has any pharmacist, even made eye contact with me, much less remembered me after going there for 9 years. I can only hope that store does everything in their power to keep her! She is a GEM!

This is a great location.
I like their products.
The staff is very friendly and helpful especially chili.
I come here a lot to pick up my photos.
The pharmacy staff is very friendly and helpful especially the pharmacist.

Went to Walgreens after not finding nasal products on the shelf at CVS. Walgreens was very well stocked, yay.

The Walgreen's Schramm Ranch in Lakeway, Texas is an excellent Walgreen's location with friendly and helpful service. There is ample free and accessible parking adjacent to the entrance.

michelle was awesome today on getting my prescription out on time

Very busy,, but always helpful, over the last 17 years!

Great store , great prices. , great service.

Best pharmacy in Lakeway!

Had to transfer pick-up of 4 prescriptions to this location at the last minute due to unforeseen circumstances. They had 3of4 ready for pick-up in under 2 hours (good) but did not have the 4th medicine in stock and could not get it until Monday (3 days later). Pharmacy staff was surprisingly polite and professional. The pharmacist on duty was not wearing his lab coat, just a t-shirt. No line at 5p...wow.

Just an average Walgreens