The UPS Store

Julie was Awesome! She packed our Grinch giveaway tree with a lot of care and Christmas cheer 🎄

Update: There is new staff, mostly ladies, and they are so nice. I am treated with respect and no issues. Thank goodness!

The UPS drivers have a better attitude than the people behind the desk.

I love this store!!! It's so conveniently located on Copperhill and they offer full services, including USPS dropoff, which saves a trip to the dreaded Post Office. Sarah and the staff are great. Always smiling, friendly, knowledgeable and helpful!

The current staffing is wonderful, they are quick to acknowledge you and assist, they have good attitudes without being over the top with their customer services voices. I frequent this location and have only had great experiences.

incredibly nice and very helpful!

the photo of the hours is old, they do close at 6:30p like their listing states. 🥰

Always super friendly and helpful!

Nice friendly service. Clean.

Super Fast, Friendly and Efficient!

Amazing service!!!!

For the most part this UPS Store is great. The employees are helpful and things have been so far so good with my weekly Amazon returns. The question I have for the owner is this: Are you or are you not a USPS drop off location? I recently began selling on Poshmark which utilizes USPS shipping and provides a QR code to send packages. When I went to your store recently to drop off an order I was told your location cannot process it and was directed to the AIM Store on Seco Canyon. I’ve had to go to this other store (with subpar customer service) twice in the past week and I have another one to drop off today. I would love to do all of my shipping business through your store if possible. Please advise…

Hi. I walked into UPS store to return a package .I was pleased with the service I received.I am constantly amazed by their efficiency, professionalism, and kindness.
Thanks
ups store Valencia

Store closes at 6pm not 7pm.

Posted hours and actual hours do not match

If I could give a 0 star that still would be too high! Customer beware!! Employees very rude, not helpful! Shipped a package, never got to destination, the UPS corporation said never left the store according to tracking. Went back to store they were rude and told me it could have fallen out of truck, dropped in parking lot, or lost at a facility and are not responsible. I would never ship anything with them again.

This place is not open around lunch time which is when most people have a chance in between their job to come and mail stuff out . Says nothing anywhere about closing for lunch anywhere on the site or on their storefront sign hours of operation