CVS

I hate self check out service. I purchase an item in a lock case. The cashier read my mind. I was walking to the self check out. The cashier who gave me the item out the lock case said I will help you. I was so happy for her kindness.

The store is clean, the employees are very friendly and most of the time, greet me by name. This is a neighborhood store, and it's run like it.

Mr Edward went above and beyond!! I returned an item I had bought the day before but I had to use a 40% coupon off on it. The item was defective so I was going to get another one but they did not have one. Mr Edward gave me a refund and also was able to get my 40% back. Not only that but he checked the other stores to see which ones had it so I was able to go directly to another store and purchase it that day. You don't see customer service like this everyday if you see it at all so I would just like to give Mr Edward I wonderful review and thank you!!

This is the story of a man without toilet paper. It was a hot sunny day. No toilet paper in sight. He had been searching, searching all day for the precious drapery for the porcelain chair and yet there was none to be found. All day he searched looking far and wide, neighborhood after neighborhood in the midst of a pandemic. After ten stores he lost hope. There was no toilet paper to be found. After a full day of rejection he stumble into this CVS. Exasperated he asked “ do you have any toilet paper left?” And the nice lady behind the counter let go of a smile and gave an affirming nod “if you’re not too picky, I have one left”. How can I thank you enough? In a world of hoarding I stupidly thought I would be fine waiting until I was on my last roll. I was wrong. But this beautiful CVS proved to me that there’s still hope in this world. And I will forever be grateful.

We absolutely love *shopping* at this CVS. The sales associates are the most friendly and helpful I've encountered anywhere. Today it was raining, and one of the employees was walking customers to their cars with his umbrella (thanks, Michael!). I agree with other reviews, though, that the actual pharmacists—on the other hand—are not as friendly or accommodating as the other staff. However, they always fill our prescriptions in a timely manner, and we've never had any actual problems.

I really don't understand why people are so nasty. This location has been here a very long time and there had not been even once they haven't treated me with a professional respect. I honestly think if your not kissing someone's butt they leave a nasty review but that is not the case here these people are hard working individuals I hope this helps someone.

I have been blown away by the unbelievably consistent and excellent customer service at this CVS! I live about a mile away, so I frequently stop by to withdraw money from the ATM or pick up odds and ends that we need at home (medicine, milk, etc.).

Over the years I've had a few strange requests/circumstances, and they have always gone above and beyond to help me out. For example:

(1) A couple years ago when I was going to buy something on Craigslist, I withdrew some cash from the ATM then promptly dropped my wallet in the parking lot by mistake. I was on James Island before I realized my wallet was missing. Thankfully someone had turned it in to customer service, and the cashier on duty called every phone number in my wallet trying to get it back to me (home, work, mobile, etc.) - I had multiple voicemails that night! When I went to pick up my wallet later that same night, they had it locked up in their safe, and not a dollar was missing.

(2) Just last night, I needed to get $60 in one dollar bills to help put on a "ride transit to lunch" event at work tomorrow. Since I do online banking, I don't have a local bank I can go ask for change. I expected CVS to *maybe* give me $10 or $15 in ones. Instead, when I explained what I needed, the cashier walked to the back room and reappeared with a full $60 in ones. "Only because I know I need to go to the bank tomorrow to get change," she said. I could not have been more thankful! :) Talk about great customer service!

(3) Ok so this isn't a personal experience since I don't smoke, but I wholeheartedly support the fact that CVS no longer sells tobacco products, and only sells smoking-cessation aids instead. Go CVS! Keep up the great work!

We've also had great experiences with the pharmacists patiently answering questions and making sure we understand everything.

I don't know what the management is doing at this location, but they're doing something right. Staff turnover seems very low (lots of familiar long-term faces), and their service is top-notch. Thank you, CVS! :)

"Tempie" as we have chosen to nickname because her name is so beautifully unique, was an absolute blessing to me! I get severe UTI's and made it to the pharmacy at 9 to see them closing the windows. I was devistated and almost cried at the thought of "bearing" with the pain. She wasn't sure if my prescription was ready or not and tried to assist me in finding some over-the-counter medicine. Once she asked if my prescription was ready and I explained to her that I had called it in just a few hours ago, she checked the system and found that they were and accepted my payment. She didn't have to do that and she could have easily just went home. I know she had to have been tired. They're on their feet all day trying to shuffle around and keep everyone on track and make sure everyone has what they need and she took time to take me as her last customer. Tempie, thank you so much and I hope God finds you a blessing soon! Thank you for looking out for me! You have no idea how much it means!

I've used this pharmacy for years, and they are always professional and helpful. They have been much busier in the last year or two, which I expect makes some customer service more difficult, but I truly haven't had problems with them. Love Robin and Terry!!

I get greated and they ask me if I need help when I go shopping there. I find the people who work there nice enough.

James in pharmacy is so nice and pleasant, he really values his customers,

Friendly, helpful staff

Exceptional customer service. Walked me across the store to the product I was looking for

Been getting my medicine from here for ten years..thumbs up

The pharmacy is great!

Hood

The staff are friendly and helpful.