Walgreens

Service can always be very hit or miss anywhere these days! My clerk tonight was super awesome, I did not catch her name. She was the consummate customer service professional! I left feeling so good! In general, all Walgreens seem to have above average service. Plus I was able to get vaccinated there faster than anywhere else. Kudos!

A bit of a wait sometimes but seriously convenient

This is one of the cleanest Walgreens I have been in. The clerks were very nice and helpful. The pharmacy department was great. I was very surprised how quick it was to have my medicine refilled.
I live north of Madison and I now use this Walgreens when I come to Madison. I would have not problem recommending this Walgreens to anyone.

I go there for prescription refills and pick up a few additional things. Staff is very helpful.

I live in Sun Prairie. I like to come this Walgreens. The staff is friendly and compassionate.

The staff are always so helpful, and I always find the items on my shopping list (and then some!).

I have always had my questions answered at the pharmacy. Very helpful!

Well stocked and organized store. The employees are polite and helpful.

Friendly staff. Greeted usually upon entry. Staff able to assist with any questions I had or in locating items. Found out they also accept food stamps which is a great help for many im sure.

Nice and friendly staff, but they are not open many times when I need to get a prescription filled later in the evening. You can get your script filled at the Davis St location 24 hours a day, and then shop here for other items. They typically have a great selection because most of the residents go to the Davis St location, so the stock here is not as picked over. I especially like to shop here for Christmas gifts. They usually have a great selection of unique items, and they typically have it in stock.
I'm sure as the west side of town continues to grow, this location will get busier.

I called to check on a prescription and waited almost an hour to be hung up on and told to call back in an hour. The pharmacist was chatting with other staff while taking my call and kept talking over me instead of listening.

WOW, absolutely horrible service. The pharmacy guy, Shane, does not know what he is talking about half the time. And he never gives you full detail of what the price will be and then he tries to blame it on you that you were not listening. Just absolutely horrible pharmacy department. I thought the customer was always right.
Would NEVER go there again, they can keep their drug pills and their horrible staff. Will never go there again.