Boost Mobile

I had an issue transferring phone service from another carrier to Boost, and stopped by the Boost store in Covina (Arrow Hwy & Azusa Ave.) The service rep (going by memory, I believe reps' name was Martin) did an excellent job setting up service with Boost, which was a tricky situation for a number of reasons, knew all the work arounds to get it done, and was patient as it took a little time. Service was set up and working by the time we left the store.

Had texting problems with my phone went in to Covina Boost mobile and the associate Martin put excessive time and effort in helping figure things even until late hours near closing. This type of social responsibility is much appreciated.

Went in to get ACP discount. Martin was my rep and provided A+ customer service. Cool calm and collective, and extremely helpful and professional. I actually saw him get swamped as he was the only employee as multiple customers were in the store seeking service. He handled it like a pro. I am super happy with the service that Martin provided and highly recommend this store if you looking for great cell phone plan deals and amazing service. Thank you Martin, keep up the good work.

Martin has amazing customer service skills. I came in with my mom today so she can get a phone. He was very patient, explained everything and never rushed us. He was respectful,. knowledgeable.and represented Boost Mobile very well.

Martin deserves his good reviews i would definitely have him working for me if it was possible he was great he got me taken care of super quick no hassle and offered additional assistance if needed. Good job.

05/26/2022
Martin strikes again! Had to see him about an email I received prompting me to go to the store. He took care of everything and got me on my way. No surprise there though, keep at it! Thank you.

Came in to upgrade my phone. The salesperson was very friendly and told me about deals. Got me on a payment plan with a low down payment that really helped. Took a little while due to issues with the computer, but she communicated with me the whole time. Even got some free food and a spin at the prize wheel! Great team 👍

Tomas and Martin are amazing thanks . I paid for one and took the other one free bogo

I recommend this store to everyone. They are polite and very helpful. Went to store on Gladstone to upgrade the sim card and my working phone was not working when I left 3 hours later. Went to the store on Arrow the next day and they had my phone working in 5 minutes. Also the Gladstone store charged me for a sim card that the text said was free. The Arrow store would not take my money for fixing my phone or the sim card.

Great looking store they had a Mini event lots of free gifts

Thank you so much Martin for all you did for me
I was able to keep my number after see you tried so hard
I had a great deal as well including the accessories and the exclusive Golden Ticket which is 3 free months
Finally l did like my appple SE.
I will refer you differently

Martin is always Helpful and even stays after hours for me to get my phone up and running. Absolutely great customer service!

I recently purchased a phone from here. The employee named Eder provided excellent customer service and answered all of my many questions. I didn’t feel rushed and he took the time to help me activate and explain my new phone. Excellent service!

Me and my mom went in yesterday to switch Martin was a big help gave us the best deal for our family plan Even went to lunch late just to make sure we were all setup Thanks Martin

i came in looking for an iphone deal and Martin was able to help me out!! He even gave me a free hotspot! you guys need to come check out their new spot come to MARTIN thanks!

He helped me with my phone. Now it works. Everyone else, told me I needed a new phone. Since then I have been back to buy stuff cuz I trust him. Best place💋

Came to boost mobile with Martin. He helped me get a free hotspot! Great deal great customer service!

Great service got everything to me on them and overall nice employee

Thank you for the new phone Martin! Great store great salesman great customer service

I came in to get a phone upgrade, they have a variety of phones martin was able to help me out, thx again!

Come check out this store Martin helped me out alot! I wouldve switched carriers if it wasnt for him