AutoZone Auto Parts

I WAS HELPED BY COY. EXCELLENT ADVICE. I RECOMMEND THIS STORE TO ALL.

I want to say that Devon was most helpful when I brought in my brother in laws car to see if there were any trouble codes. He ran the codes and tested the battery and all was good. Devon was the best and someone needs to give him a pat on the back for a job well done!!

We were looking for a specific part on a 2.4 L Neon SRT4 and Cory found it within a few minutes, while at O'Reillys we were there for over 30 minutes trying to explain the part to them. Thank you for such amazing and fast service!

Always treated, with respect, here. Get the right part, at the right price, every time, you visit!

The service I get from this location is top notch. I highly recommend this AutoZone. They are helpful, kind and knowledgable.

I have never shopped at a better AutoZone or any auto parts store period. David and his staff are all excellent and I appreciate them being so friendly and always willing to help me try to figure out what I need and usually have everything in the store and if not they will get it for me next day. You cannot ask for better service.

Awesome team here. Not only helped me find replacement bulbs for the Taillight on my RV but replaced the bulbs for me, in the cold rain, with stripped rusted in place screws. Service above and beyond. I highly recommend giving hem your business.

The men at Auto Zone were great. Came in with battery issues. They had it replaced quickly, just a matter of minutes. Very polite, friendly, efficient employees. Scott was the cashier but the younger man (sorry I didn’t catch his name), installed the battery. Great job Auto Zone.

Had the best service by Cory and Caden here they were amazing!! Will always be coming here instead of Orileys.

Completely unprofessional, ordered a bushings removal kit on Wednesday , Thursday shows up with missing parts so waited all day for a call back because they said later on they will have one, , no call no show on the kit ! So I ordered one on line and will not be going back there! Unprofessional and rude AF !

I was in this store around 6:30 -7:00 PM this evening and met Coy and Michael and they couldn't have been better and more knowledge. I will this Heber Springs AR store my place for Auto Parts. Doug Johnson

The gentleman that took care of my problem was very helpful and took the time to make sure that I received the right parts ..I can't remember the guys name but I was in there around 7 pm January 12,2023...I will most definitely be a return customer...thanks so much..

Thus is a response to the review from Eric. Probably a fake review from an O'Reilly employee. He got the "boss" and "chief" reference from a Vroom commercial. If you're gonna lie,at least be original, and don't plagiarize a currently running TV commercial.

I would like to thank Darrell and Steven for their help and outstanding customer service, going above and beyond. I was broke down McDonald's late Friday. The bushing in the shifting cable had dry rotted and broke, my truck would not go into any gear. They did not have the right one in stock and had to order the correct one, that would be in the next day
They did have some that might work. These two guys after closing auto zone at 9 pm, getting off work. Came up to McDonald's and crawled under my truck and got me going good enough to get my truck home. The bushings They had in stock worked good enough for the time being. Thank you again to these two guys for going above and beyond with their customer service.

Good people to deal with.

A friend’s trailer wheel bearing died late Sunday and we were desperate to get back on the road. Darrell at AZ spent and hour with me identifying and tracking down the hard to find part. Very helpful and resourceful and helped us get back on the road and into the lake!

I used to shop at o rileys but not any longer I went into the heber springs autozone to get what I needed the store was very clean and easy to navigate they will now how my business forever the employees are always happy and energetic . Extremely knowledgeable

The customer service is awesome and fast. David and the entire staff at the Heber Springs, Arkansas store are very knowledgeable and nice .

Was very pleased with the immediate, friendly, and helpful customer service this morning here at the well stocked and clean Auto Zone of Heber Springs, AR.

fuel pump I ordered was correct and fit upon first try, no surprises.