Kroger Pharmacy

I've had nothing but great customer service from this pharmacy. It's not their fault that everyone in the entire Benton/Bryant area chooses to fill their prescriptions there, of course they are going to be overwhelmed and busy due to this fact. Keep up the great work Kroger's pharmacy! ❤

I've never used this pharmacy until today. I suffered 2nd degree burns on a weekend trip. The er in Missouri gave me 2 prescriptions. I've always used cvs, the cvs in bryant told me they couldn't fill my meds until tomorrow. This pharmacy had it ready in 30 minutes. I appreciate them so much!

Great Pharmacy and Customer Service

Friendly and helpful staff.

Good service

I know they are short staffed but lately (April 22) things are improving. Meds are being filled quickly. Many times the same day. They work hard for us so cut them some slack people.

The customer service has gotten worse and worse over time. I have used this pharmacy for several years now due to convenience. But to be talked to like it's a burden to answer a simple question regarding a prescription that is backordered for my child is unacceptable. If you don't want to work in customer service, then don't it's just that easy. I needed help and felt as though I was an inconvenience. I would never allow my employees to speak to someone the way the person that answered the phone spoke to me.

Incredibly rude on the phone. Incredibly rude to my fiancée in person. The lack of customer service is astounding and Kroger should be ashamed. I will be transferring all of my prescriptions to another pharmacy asap and will no longer shop at Kroger. It is absurd how rude your pharmacy staff is.

Would have been nice to be told when I called for my prescription to make sure they got it before my dentist appointment in the morning that their hours changed and they close at 7 now! You would think that would be something y’all would tell people when they call and say they plan on picking up a prescription that night!