O'Reilly Auto Parts

I came in trying to order new headlight bulbs for my aftermarket headlights.
Patrick spent the better half of an hour trying to put back the clip that held the old headlight bulb in. It was NOT easy.
I can't thank him enough. He was extremely helpful and worked his butt off making sure everything was put back properly.
In the end he was able to identify the bulb I needed and I purchased it.
Every once in a while you happen upon a hard worker who makes sure things are done right and Patrick really set the bar.
I will absolutely make sure McMinnville Oreily's is the place I recommend to every one I know and the only place I take my business when it comes to car parts.
Thank you so very much, Patrick.

I went in today to get a headlight and Patrick was so friendly and put in the headlight for me, it was such a pain for me to get it out, great customer service!!!!

They are fast to help me. I always get treated with courtesy

I would just like to give a big shout out to Patrick at your McMinnville Oregon auto parts he has exceptional customer service and is a great asset to your establishment I came in with questions about my Toyota 4Runner Patrick new exactly how to help, came out to my car ran I think it’s called a diagnostic check found the problem I purchased a gas cap in turn fixed the light on my dash!”amazed and relieved as I was completely made my day,thought it was going to cost me thousands and like I told my daughter if you ever need true honest help go to Oreilly auto parts in McMinnville Oregon I will remain a loyal and satisfied customer
Sincerely
Diana Shields
9/22/2023

Best employee there is Patrick though ask the staff is friendly

Thank you so much to Zack for not letting us be stranded with a baby right before Christmas !

I needed to replace the headlight bulbs in my car, and was going to try to do it myself. When buying the bulbs, the manager Ian, who was very polite and smiling and helpful, told me that he would be happy to do it for me. What a generous offer of help! He was willing to do this for me even though it was raining and there were 4 bulbs to be replace. He never complained and besides being happy to do this, wanted me to stay in the car where it was dry. Ian is my hero. It is so nice to experience such excellent customer service with a genuine interest in helping me out. Thanks Ian!! I will be back for sure! p.s. and thanks for the rebate coupon for an additional $15 savings! Awesome!

I've used them to run diagnostics on two vehicles. Both employees were awesome, friendly and knowledgeable.

Showed up at 7:30am (right as they opened) with battery problems on my Jeep. Ian came right out and tested and jumped it for me. Thankful for these guys!

Patrick was very helpful this evening. Polite, friendly, and skilled. He swapped out my car battery with a smile even though it was stubborn to remove. Will definitely shop here in the future. Thank you Patrick!

They were very helpful

Have yet to meet an unfriendly rep. When my $80 thermostat failed in less than two weeks (bought elsewhere), their $13 thermostat has been running without fail for over a year. When my battery died and I only made it on a jumpstart, they let me use their tools to swap in the battery in their parking lot.

The store is clean and well organized. Shelves of unique accessories are fun to browse through because you never know what you need or want until you find it.

Felt welcome just as I walked in.
They where patient with me. An I way a pain changing email and other stuff.
He even came out and put on my wipers for me after all that time I killed of his and still smiled and said have a great day with a smile.

This review is of Patrick in particular. It was pouring rain, I had a toddler in tow, my husband was just out of surgery, and I had just been pulled over by the police for a faulty brake light. Needless to say, it was a stressful day, and one where a little kindness would go a long way. Patrick from the McMinnville store really delivered in this regard on that day. He found the light for me, came out and installed it, and greatly entertained my toddler with the “car repair show”. Especially in this pandemic, a little humanity means a lot. I SO appreciated the kind of customer service he provided!

Awesome service! I was in & out in 10 minutes (and that included the time for them to install my new battery.) Fast, friendly, & knowledgeable. Saved my previously rotten day with their fantastic attitude - thank you!

Hi, I recently had my old work truck break down in McMinnville and so I crippled it over to O'Reillys on Oregon W 99 . There was two men working that day, Justin and Patrick. Justin came out and looked at the engine and come to find out the drain plug blew out and all the anti freeze was gone. Time for a tow from my roadside assistance right? This happened around 4 pm. Justin asked us (my 11yr old grandson was with me) to come inside and wait as it was a hot day that day. He brought us chairs and him and Patrick were very nice and understanding. For whatever reasons, the insurance could not find a tow driver. Finally when the shop was closing @9pm I received a call from the tow driver who was on his way from Washington! We didnt make it home till after 11pm. If it hadnt been for the kindness of Justin and Patrick I dont know how we would have made it honestly. I especially want to commend Justin for his concern. He went above and beyond. Whoever does the hiring did a great job putting them on the O'Reillys crew. Thank you! Mary Miller

Patrick had a great attitude and work ethic. Thank you so much for taking the initiative to help me solve my fuse problems. This guy deserves a raise.

This has probably been one of the best stops at a parts store ever. Family trip was held up by bad brake. None of the auto shop could get us in until Monday (this was Saturday). My awesome husband change caliper and rotor in the parking lot with the assistance of O'Reilly's and their tools. Wasnt too long and we were back on the road! Thank you!

Friendly, helpful experts. My experiences here have always been "yes, we have what you need, here's three different options and you might need these secondary things to install that." No sales pitch, just options offered.

Went here on a Sunday as my heater stopped working & Patrick checked every fuse and was very helpful. You don't get service like this everywhere. Keep it up!