Frank Smith Insurance & Real Estate

Sayda was extremely helpful while providing quick responses to questions when figuring out my first time car buyer and renters insurance! Highly recommend her and Frank Smith to anyone in need of new insurance policies!!

Upon purchasing my new vehicle my coworker recommended me to call and ask for a quote from Frank Smith. I am SO glad that I made that call. As a new driver on my own not under my parents name I was paying an arm and a leg for insurance as you can imagine. Now I am paying 50% less for MORE coverage. Yes 50% less. I was so shocked. Marlena took over my policy the same day I called and with hardly any notice met with me to review and stamp my RMV application to be sure I had all I need. Even the dealership said it was a pleasure speaking with her. She also answers my many emails at lightening speed which puts my young mind at ease as I don't know much about insurance. Everyone inside the office greeted me with a smile when I came in and I am sure it would be a pleasure to speak with anyone. They are genuinely people oriented and I absolutely recommend coming or calling here to any and everyone.

Very friendly, knowledgeable people work there. Good prices on all your insurance needs.

Sarah was extremely responsive and helpful and worked very quickly to make sure I had what I needed.

Very nice people and they helped me lower my insurance cost.
Kerri the office manager is great to deal with.

Marlene is very professional very easy to talk to and she dose a great job.

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Good service,treated me right

Excellent service and great rates

Friendly and helpful

I called Frank Smith Insurance Agency several weeks ago to obtain an insurance quote for Home and Auto Insurance. The girl who answered the phone said she would put me through to Dawn.
I left a detailed message, along with my callback information. I waited for a week or so for a callback, but such never happened. I called again last week, but this time Dawn answered the phone. I mentioned that I had previously called, and left a message, but never heard back. Well, that's been a week ago, and my current policies expire later this week. It's unlikely I will hear back. It's safe to assume that I won't be doing business with this company now or in the future. Very poor customer service, and it's apparent they surely don't care about cultivating new business.

Lots of fake positive reviews here, and I'm pretty sure that Alaysia Arruda is related to Kelsey Arruda, who has worked at Frank Smith for a decade. These people are slow and incompetent and that's exactly what their reviews should show.

Absolute nightmare. They may be fine if you're a simp with simp needs, but don't trust these people with business or anything that any moron couldn't do. And be prepared to wait, and for them to not communicate basic information at all. I'll be kind and not completely publicly destroy the useless community college girl they hired recently... but I'm sure that somebody soon will!