Target District Office

Recently I called to see if the item I wanted was in stock. The lady that answered the phone was very helpful and put the item on hold until I got there. In this day and age it's nice to get great customer service. I'm sorry I didn't get her name but if it helps it was on Friday September 29 and the item was cat litter. I thanked her for the service.Another also was helpful at the service desk getting a carriage for me. Please address these employee's and praise them for there great ßrvice.employ

I was stopping by Target for a return that was a bit cumbersome. As I was looking for a parking spot I noticed one of your employees in the parking lot. I stopped him and asked if he could help me. Without hesitation he responded “sure”! It was only after his generous help, that I found out he had already checked out of work, and still didn’t mind helping. This is an awesome employee!

Thank you Jim Cook from the Palm Coast Fl. Target Store!

Cindy Cox
Greatful Customer

This store needes A NEW MANAGER OBE WHO CAN CONTROL THE EMPLOYEES, They seem to SNUB HANDYCAPPED Shoppers, those who can't walk the store better bring there own WHEEL chair, the ones provided as A CURTUSY are never charged or working. Complaints have been made twice to Corp office NOTHING GETS DONE. they blame the cleaning people who should plug in the mobile carts. WELL I FEEL IF YOUR HANDYCAPPED STAY AWAY, GO TO WALMART IN THE SAME MALL YOU WILL FIND 10 MOBILE CARTS READY TONGO FULLEY CHARGED,

Said they'll take care of any problems at a particular store. Probably just lip service

I checked the website for my local store in Everett, WA, looking for specific items from a bridal registry. The site said they were all in stock & and gave the aisle numbers. All but one item was in stock. I returned home to order the item to pick up from the next closest store, Lynnwood, WA. It said it had 2 in stock and would be ready for pickup the following day. However, I was greeted with an email the next morning stating they were out if stock, but I could drive 25 miles to pick it up from a different store. I tried calling customer service, 4 times. Each time I listened to the phone ring for at least 5 minutes, then was disconnected. I then tried HR, hoping to speak to someone, anyone. Again I was greeted with 5+ minutes of ringing only to be disconnected. I finally called the district office. Guess what the automated answering robot said; is this in regard to order number xxxxxxxx? (My original order number) We are currently PROCESSING it. The gentleman I eventually spoke with did process & ship the item to my home, only after trying to convince me to drive an hour to the Factoria store that has it in stock. I suggested, half jesting, having an employee drive the item I need to the Lynnwood or Everett store. But it won't arrive for a week, which is only a one day cushion for my deadnline.There is a reason o I wanted to pick it up in store. I

Target is not honoring the Price Match Advertisement! This has been a disgrace! On the phone, 4 reps... 30 mins of my time, not one person knew of the price match! Now on chat, rep tells me they can only price match on 2 of my order numbers! I have 7 orders, hundreds of dollars at target! Dont advertise a promotion if you arent processing the orders refunds.

Problem on when I could pick up items call district office and they solved the problem

Debit cards will be compromised if you shop here

I cannot find a way to review corporate in Minneapolis, so I'm posting it here.

Acquired food poisoning from their Good and Gather Swai Fish (DO NOT BUY!!!). Must've wasted hours on the phone and by email trying to have the problem investigated. I do not have the money to get comprehensive testing of parasites, otherwise I would sue them. I believe I spoke to Gladace from cooperate who never followed up with me - she and Tonya completely wasted my time. Sent sample of fish in to their distributor Chicken of the Sea, and Wendy "forgot" to tell me to pack it with dry ice. I still have one piece left from the bag. Would like to test it myself but most companies do not work with consumers.

Absolutely disgusted with my experience.

Last night I placed an order for 1 item at $95.94. I later checked my bank account to see that it had been debited $407.94 by Target. Immediately I went back on to my Target online account (within hours) and tried to cancel / change the order.

The policy is that The Item has been Processed. When you receive the order decline the shipment. Or when the order ships to call customer service to let them know and they will then cancel the order.

I called Target Customer Service as soon as it opened this morning and they did nothing to help facilitate. I was told exactly what I stated above.

So, my checking account is now $300.00 short and Target refuses to help!!!!!! The order page for this item shows 1 item at $95.45 each. I only wanted 1 and somehow ended up with 4!! I did not order 4.

Target refuses to help. Especially during a time when we are all trying to be careful spending, they refuse to help..... How long should I have to be $300 short in my account?

My other half purchased a gift for me for Christmas. It was supposed to show up today and said it was delivered but only received some children’s books. Contacted corporate was informed the gift was no longer available and that they would refund the money. The gift was a specific item that was asked for and now she feels she cannot provide the gift I wanted. Made sure she purchased it early enough that it will be here in time for Christmas. Corporate has reassured us that the sale price will be available to us is soon as the item is available to them. Which is helpful except for is three weeks before Christmas and we highly doubt that that item will be available to us anytime in the next month or two. Wow thought a Company we invest so much money into each year would provide us with a little compassion in the times that we are in right now. Trying to stay out of the store and shop online has provided us emptiness for the holidays!!! 2020 and Covid strike again 😞

HORRIBLE CUSTOMER SERVICE!!!!! You have a problem and call to have the issue resolved. Guess what? Your call goes to the Philippines or Guatemala. Made several calls and when they don't understand my issue they HANG UP on you. Called local store and they gave me same numbers. HELLO TARGET-YOU NEED TO RETHINK YOUR CUSTOMER SERVICE PHONE CALLS!!! I will never shop there again!!! If I could give you NEGATIVE STARS it would be NEGATIVE 5. Still dont know if issue has been resolved?? This was a $100.00 Baby Shower GIFT CARD!!!! Very disappointed excustomer.

I drove all the way from the Canadian border about (75 miles)to pick up and item that was put on hold. I even called the store when I was literally 17 min away....when I get to the store I was told sorry sold 10 min ago. I WILL NEVER TRUST TARGET and I will never shop there again. Horrible horrible horrible experience. And was only compensated with a measly 10 dollar gift card!? I doubt 10 dollars will cover 150 plus miles and the absolutely disgusting feeling I got from this experience. The absolute hands down worst retail experience I ever had in my entire life

6/26/2020 - San Antonio, TX, purchased 2 bags of Fritos, the sign above said 2 for $6.00. Checked out at the self-service, after paying noticed the amount for each was $3.99. 1. The assistant there sent me to Customer Service only they could correct. 2. CS tells me to go take a picture and bring it to her. These 2 dept. are on opposite sides of the store. 3. When I get there notice the sign is above the 12 oz and the ones on sale are below the 12 oz. 4. I get back to CS, the cashier is text on her phone. I took the cashier’s picture so I could show who I was talking about to the manager, then decided to ask for the manager.
5. Manager apologized and asked that do not take picture of cashier for Consideration of her privacy which really did not matter since she wearing a mask. I deleted picture in front of the manager. 6. Where was her consideration for the customer. I had already stopped shopping at Target for several years, for convenience started going back. It will be years before if at all go shop at Target again.

I ordered a item on line at 10am with 7 in stock, by 12noon I received and email saying my order was going to be canceled because it was out of stock unless I pick another store. Called customer service (Amanda was great) she looked and said White Marsh has 6 and you can order online and pick up from there. Or Towson has 26 but you have to go to the store and try your luck. We did what I thought was a secure order for White Marsh, at 4pm email your order has been canceled item not in stock. Call CS back rep is looking Towson has some, calls none in stock. She calls and additional three stores and hour away from me and none of them have it, but ALL the stores are showing they are in stock at this very moment. I am very disappointed in Target and there online updates because I had another option but I didn't use it because Target is my go to.

Pre ordered the PS5. They pinged my card for $537.49 ,8 times in 3 days.Which caused the order to decline. Now I sit a month later still with a $537.49 pending charge on my card. My credit card company has tried to remove it but cannot. They said that it will sit till Feb. 2021. I have talked to about every type of person you can talk to at Target and no on will help me. All they do is transfer you off in to space. This is insane!!!!!!!!!!!!!! BUYER BEWARE !!!!!!!!!!!

I purchased an order on line and try to cancel within the hour of ordering it but this company automatically puts it into shipping process so you can't cancel. I of course paid on my PayPal and they can't refund to paypal so get a freaking gift card for the refund. I DON'T Shop here for that reason. If they can except cash and paypal they SURELY REFUND TO THEM