FBinsure Main Office

Great experience to say the least. Worked with Justin Bourque who is very knowledgeable of both Rental and Home Owners insurance markets. Justin took the time to research and explain my options and came up with a new policy that was considerably less expensive than my current policy and with comparable coverage. The office is comfortable, bright, offers beverages , and has a nice waiting area. Everyone was helpful and friendly. I didn’t have to wait at all and business was completed within 40 minutes. Great parking too!

Talk about amazing! I got a call from Thelma Hairston at FB Insure the other day. She noticed that I had already paid my car insurance premium BUT that she thought she could get me better rates. I figured I might save a couple of hundred dollars so why not? At first I was hesitant figuring it was not worth the effort. Boy was I surprised! She got me the exact same coverage with a reputable company and i saved - get this - $1088.00. That is right she saved me over one thousand dollars! She spent time going over everything with me addressing my questions and concerns, Thelma is simply the best and FBInsure is a great place to do business with! I never ride alone - I ride with FBInsure.

I worked with Nancy Cherefant to help my girlfriend insure her first car. Nancy went beyond expectations with faster than I even expected coverage that also seemed really reasonable. Highly recommend Nancy and FB insurance to anyone looking for help and advice especially any newbie drivers. Thanks again!

I had an amazing experience with my insurance agent! He was incredibly helpful, friendly, and extremely knowledgeable. He took the time to understand my needs and preferences and was able to get me exactly the insurance coverage I wanted. I am now a happy and satisfied customer.

The agent's professionalism and expertise made the entire process smooth and stress-free. He patiently answered all my questions and provided valuable insights, ensuring I made well-informed decisions.

I highly recommend this insurance agency to anyone in need of reliable and personalized insurance solutions. Their exceptional service and attention to detail truly set them apart from others in the industry.

Thank you to my insurance agent and the whole team for going above and beyond to make sure I am protected and content with my insurance coverage. I couldn't have asked for a better experience!
- Andrew Wilkinson

My family has worked with Rosie for years. I so appreciate having someone reliable that I can trust.

I was told about FBInsure & I called for Quote spoke to Paige & she is wonderful! Very informative helpful & gets straight to work! Im So HAPPY I found her & found exactly what I wanted and any issues or concerns I have she is right there! Im so glad. Thank you Paige

I received my annual renewal notice for homeowners insurance and noticed that my premium had gone up by 20%! I recently met Carly Longo through a mutual business associate and asked her to review my coverage. Turns out I was able to get much better coverage for the same premium. Coincidentally, my car insurance was also up for renewal and I was able to save a little and get better coverage on my car as well. Carly was great to work with. I wouldn't hesitate to recommend her to family, friends and clients.

Working with Angie McCormick was a great experience. As a new small business owner, she made the process quite simple. She found the policy and and pricing that made the most sense for my fitness studio. I’m very happy with my experience.

Carly Longo was my agent & she was amazing. She gave me so many different affordable options for auto insurance and answered all my questions. I’ve been working on finding a new insurance for months now & she remained patient with me & consistently checked in with me. Thank you Carly!

Shout out to Angie McCormick for being a great person to work with! She works hard and has attention to details. She helped me save money and updated my coverage to make sense. Highly recommend

I've been working with Thelma for going on three years now. I am so appreciative to have this connection as I have not had an insurance concern. I have both my home and car insured through FB and as long as Ms. Thelma is involved, that will not change.

Carly was great, very helpful,professional and got everything done super quickly i almost couldnt keep up haha , I ended up saving $2,000 a year on my new policy. I would highly recommend giving them a call if you're shopping around for lower rates. Thanks guys !

Angie McCormick is my agent and she is great. Extremely knowledgeable and helpful and always available to answer any questions. I have been working with Angie for several years and I will be a customer for life. Highly recommended.

Angie McCormick has been great. She is very knowledgeable and easy to talk to. She goes above and beyond for her clients. She has always been helpful and makes the overwhelming process, feel easy. She is always reliable.

Kathy was great!
Answered my questions and cleared my files for me.
A pleasure to work with.

I am a recent FB insure customer as the agent I have dealt with for 40 years since I got my license retired and my account was turned over to FB Insure. Although the main office is in Taunton my previous agent Paul B Sullivan insurance remains in Fall River. The best part is that we are still able to retain the best customer service agent ever. Cheryl Levesque is an amazing person. She is kind helpful and above all extremely knowledgeable about all aspects of the insurance business. My husband and I and our daughter are grateful for Cheryl. She is calm when we are in crisis and makes every experience easier. My parents were also clients of Paul B Sullivan. It seems he carefully chose FB Insure for his clients and FB Insure was wise to be sure the clients were able to rely on someone they trust like family…..Cheryl Levesque.

I think FBinsure is hit or miss depending on which agents you work with but if you get the right one there is nothing they won't do for you. I used to always work with Nancy. She went above and beyond, so when I learned that she had been promoted I was both happy and sad, yet unsurprised. After that, I bounced around from agent to agent mostly unsatisfied. At the start of my latest policy there were price discrepancies that I did not understand and was even told by one agent that I would be receiving a check with money back, which turned out to be the opposite of true. However, today the luck of the draw transferred me to Zel who was extremely helpful and patient. She remained kind and level despite my confusion and slight frustration. She worked with me to figure out the price discrepancy and answered my many additional questions. I feel she went above and beyond and did it all with a great attitude. I'll be working with her moving forward and I suggest the same for anyone else looking for great customer service.

today Judi kagiwada send my new policy better rate for the house and cars
she was great help fast professional
thank you Judi
god bless you

Agent was very pleasant and understanding. Dealt with all topics very efficiently and promptly.

Carly Longo was absolutely amazing to work with! I called her in the morning for a quote and had a new policy (saving me almost $800/yr) by the afternoon with even more coverage. She was so pleasant and I’d recommend her to everyone I know!