Verizon

Mike was very precise and very easy going. Gave me all the info I needed. Definitely a great experience. He was very professional. Made me feel confident that I was getting the service and the products I needed or wanted.

Michael was fantastic and helping me with everything I needed. Also, he suggested things that I hadn’t thought of which I went along with. Very pleasant to deal with.

I had the honor to have Nikki help me with a new Iphone and Apple Watch. She was very knowledgeable and friendly. I would absolutely come back.

The guys at the store were great the helped us save money and get more tech!

Manager Michael was very patient with me and made sure I understood everything great asset to your company

Both of the employees at ur store today were personable and knowledgeable.
Pete was able to solve all of the issues I was having with my new phone, immediately. I observed him with an unhappy customer just prior to helping me, and after trying several times to solve that man’s issues, he then explained precisely why he could not do so, and as the customer was unable to grasp the information and grew more irate, Pete truly responded to the man calmly and professionally. You should give him a promotion. He seems like a great, responsible choice for management position.You are very fortunate to have him and the young lady representing ur business.
They understand customer service.

This is the best Verizon Wireless store I've ever visited! I had to go in on Black Friday, before noon, to get a technical issue solved. The store was packed. As I walked in, I was immediately greeted by a young man who was already helping customers. He asked for my name to put it on the waiting list. I later found out that this young man is Louis, the store manager. When I told him what I needed, he was very candid about it being Black Friday and he didn't know how long it would be before he could help me. I had to wait due to my issue. I witnessed Louis continue helping the same customers, yet being very aware of people coming in the door, and greeting them as if they were the only people there. His personality is very welcoming. I finally go to see Helen, who worked her hardest at trying to figure out my problem. She too is very friendly and helpful. She finally consulted with Louis, who was still with customers. I got the answer to my question and left very pleased with the service I received. I've gone in the store twice since Black Friday, and am always greeted like a long time customer. All their agents are friendly and work hard to fulfill your needs!

After leaving the location at Mohave Crossing due to a not so pleasant experience we came into this location today for an upgrade and was immediately offered help from Victoria. She listened to our needs and pulled up a few phones she felt we're right for what we need. She was very informative, professional, and very sweet. Madisynn is just as professional and informative and was assisting us along side Victoria. We laughed the entire time and left with the perfect phone. Thank you ladies for the great experience! The store manager should be VERY proud of his wonderful staff!!!!!

Persia is very good at her job

Went in with a phone that had been giving me a hard time. Manager Steven &associate Bobby were phenomenal! Never in all my 56 years of customer service have I been treated so well. Both of these gentleman are a great asset to the company. Kind, considerate, informative & professional.

Came in and we were approached by Gary in a timely manner. He was very attentive and friendly! Listened to what we needed and gave us options, not the normal pushy salesman! Store is clean and very organized. Would definitely recommend. Ask for Gary.

I really love this store, Taylor M. was very professional, courteous, knowledgeable on the phone,plan and answered ALL my questions. I need things put in layman's terms and never felt rushed or hustled out the door. He was also training an employee and was very respectful to see if we were all on the same page. I would recommend this store to anyone. Thanks Taylor in BHC Verizon Store.

Helen is absolutely outstanding! She has been helping me with my company cell phone for a few weeks. Every time I visit the store and she is there, I know I’m going to get great service. She is knowledgeable and creates a friendly and pleasant atmosphere. Helen is an exemplary representative for Verizon.

Service was exceptional other than the fact it took 6 hours for there district manager to give a code to refund my note 7. I was greeted in the morning (9:30)by Steven and he was very polite and and told me they'd call me when it was there. When I got my call at around 3:30 I went in and was very well treated by Michelle who seemed very knowledgeable about everything. Thank u so much u to. Only problem was the district manager not sending codes a lot sooner.

Mac was our rep and he was absolutely wonderful. He listened to all of needs and assisted us immediately. He helped us upgrade and add a line. He answered all of our questions (there were a lot)! He was quick and thorough. It was a pleasure working with him and we will be in again to see Mac next time we need anything!

It was the best experience-I usually dread trading in my phone!

From start too finish Christian adequate my experience with Verizon today and enjoyable and productive visit. He also updated my plan which will save me money without me asking. He was knowledgeable skilled and very friendly. Verizon store a better company with Christian on board. He deserves a promotion and a raise. Great job. Excellent customer service.

Very knowledgeable and helpful staff. Never felt rushed, everything explained. Very patient with those of us that are a little less tech Savvy!!

Irina helped me and made it soo easy to get a new phone! Love when they have good help!

The staff was knowledgeable, friendly, and ever so helpful. We were delighted with the service we received and the fact they were able to helps us definitely would recommend