Eric Brooks at CrossCountry Mortgage, LLC

I have worked with Eric on two occasions. The first was the origination of a mortgage on my home and the second was a refinance of the mortgage which incorporated a home equity loan with the original mortgage at the amazing interest rate of 2.99%. Eric and his staff were extremely helpful in processing the application and the assembly of supporting documents. I could not have been more pleased with his service and guidance. Thumbs up to Eric Brooks.

I’ve used Eric three times and each time he’s been great. He knows exactly what he’s doing and he and his team are on top of it all which made it less stressful and easier for me. I recommend him to anyone I meet.

My experience was very positive. Eric was straight, knowledgeable and responsive. I refinanced with Eric and couldn't have been more pleased.

I financed/refinanced mortgages multiple times with Eric and his team and they have been prompt, efficient, and responsive every time.

Eric is very professional, prompt, and efficient. Have dealt with him multiple times and each time was a pleasure.

Eric is great. Someone you can trust to do things right and get things done.

It's been about five years since I worked with Eric to secure a loan for my first home. He was recommended to me by my real estate agent. I recall that as a first-time home-buyer, he made the process as easy as possible.

Eric and his team were not focused on our refi. It took approximately 7 months to get done. I had to file documents multiple times because "they expired". I had several conversations with Eric about this and he kept giving me excuses for the delays. At the closing, we could hear him in another room having a phone conversation, but he never came in to introduce himself or say hello. I will never use him nor would I recommend him to anyone.