Piles Chevrolet

Wonderful experience.

Called looking for a Trax that was showing online from Chevy’s main site, it had just arrived. Called and asked for price out the door, was told someone would call me back.

Sean W. was great. We didn’t think the $500 rebate would apply since we didn’t use the dealer for financing, wrong! Sean took the verification info and got that too. He immediately sent a quote via email, everything lined up, put the deposit down & drove on up. Sean and Brendin were on top of it. Vehicle was ready upon arrival, my son gave our paperwork, son signed a few papers, just overall a great experience. Would do business with them again, worth the drive.

Had been to other dealerships and the lack of unwillingness to work with someone by phone was astounding.

Ladies, it can be exhausting calling and looking for a car. It helped I knew what we were after, and felt zero pressure. I would consider this dealership a female friendly experience; as always read ALL paperwork and be prepared regardless.

So my daughter just had purchased a 2016 ford focus on 12/4 within a few days the transmission started acting up. Piles fixed the car and got her back on the road. Thank you to Chris, Randy and the service department They have our Business again.

Our experience was wonderful. The staff was welcoming and informed. They accommodated us as we arrived just an hour before closing on a Saturday and stayed with us and answered every questions we had. I was happy to drive away in a new Trailblazer that evening!

Will Threkeld is a top notch service team member. It's so rare now to be pleasantly surprised by customer service anywhere so thank you for the experience! I honestly felt personally cared about and would definitely recommend this service department. Everyone was doing a great job

Chris made the entire purchasing experience very smooth and enjoyable! I appreciated his candor and professionalism, and his knowledge of the vehicles as well. This is the place to go if you want a friendly and easy vehicle buying experience!

My husband and I were looking for a pre-owned car. We saw a couple on Piles Chevrolet's user friendly website and went to take a look. Joseph and Cale were so easy to work with. They made us feel so welcome. Joseph got us an excellent price on the car. I would highly recommend Piles Chevrolet!

I worked with Chris over the phone and by text. He was very helpful and knowledgeable about the vehicle I was purchasing. He helped me get pre approved over the phone before I drove over an hour to see this vehicle! We will definitely be back to buy our next vehicle from him and Piles Chevrolet!!

Thank you to Greg Rapp, the body shop manager for the terrific job he did on our car! Greg was so helpful and kind. He had just taken over the body shop when we took our car in. We would not have known it. He was very knowledgeable and efficient. He really puts the customer first. He worked so hard with the insurance company and persuaded them not to total our Jeep. Hopefully we will never need to use a body shop again, but if we do, we will take it to Piles.

We have dealt with Chris Lawrence for our past 3 purchases. The 2019 Equinox was for our daughter. Chris treated our daughter just like his own. When he handed her the keys he was telling her to be safe, not to drive fast. He is what customer service is about. He is always available and willing to go above and beyond for his customers. He is the BEST.

Where do I start? Dan (the man) has been the go to guy for my family for years, he has never failed on giving us the best price and has always treated us with kindness and respect. If you are looking for the best, talk to Dan he won’t disappoint.

Dan Walston, aka "Dan the Man", and I became best friends while shopping for my first car. He devoted his uninterrupted attention to my family and I during our time at the dealership and was patient, kind, and transparent throughout the whole buying process. It was my first time ever shopping for a car, and he set the bar very high for any experience I may have at other dealerships in the future. Dan encouraged me to test drive as many vehicles as I'd like, but wasn't surprised when I fell in love with a Tacoma... just as he did with his own a few months prior. He was honest, patient, funny, and made a lasting impact on my family and I during this new experience for us. My parents even said that our time at Piles Chevrolet was the best experience they've ever had at a car dealership, and are eager to use Piles for their next car purchase. I am SO thrilled with my new truck and I'm so thankful I chose this dealership! Dan IS the man... and my new "Tacoma buddy"!

The best car buying experience we have ever had. Matt was fantastic, so personable, honest and he literally fights to get you the best deal.

My husband and I searched and searched for weeks for an SUV type of vehicle, and we FIANALLY found our perfect vehicle at Piles. Chris was our sales guy, and he was wonderful! Not pushy, not rude, just very helpful! The transition went very smoothly, and before you know it, we drove off the lot with our dream car. Thank you, Piles for all of your help and making my husband one happy man! We will definitely buy our next vehicle here. 😊

The body shop at Piles Chevrolet is awesome! Greg is a bulldog when it comes to dealing with reluctant insurance companies. Tyler's work is impeccable. I hope to never be in an accident, again, but if I am I will definitely be returning to see them!!

We had a great experience dealing with Sean. He went above and beyond while we searched and drove different cars to find the right one. Definitely recommend for for everyone.

The staff was very friendly and helpful. Betty especially cared for all of our concerns and was extremely pleasant and helpful. Would highly recommend them to anyone looking for a good deal on a vehicle!!

Piles Chevrolet was extremely responsive, kind, and supportive during my car buying process. Chris was amazing and made the experience as easy as possible.

Piled is a very good dealership There is a nice group of people that work there. Are salesman Doug adams went above and beyond to get the sale done

I had a very positive experience with Sean Wiley, who helped me with my purchase of a gently used 2020 Tacoma! They even helped me get my rental to the airport before I headed back home to Birmingham in the new ride. Thanks, Sean and Piles Chevrolet!

Very happy with my purchase, a 2020 Dodge Ram, staff were very helpful & friendly. My salesperson was Dan W. Answered my questions quickly and efficiently, if unsure of answer was not at all hesitant to speak with sales manager Randy who was extremely helpful! I would recommend Piles dealership to anyone and will continue to support this business!!