AT&T Store

Got the new iPhone 15 plus on a great deal!!! Rhiannon was super helpful and professional. If you’re looking for a great staff and experience, definitely stop by this store!!!

Very friendly n informative. She answered all my questions with ease!! I’d recommend this store to anyone!!! I’m very much satisfied!!! Thank you!! 😊

Brandon and Seth helped us out so much! Set us up with first net and a new iPhone 15!!

Savannah and Sunny -Russell, Ky store - were absolutely the most helpful att employees we have ever dealt with! Not only were they professional and knowledgeable , they were patient, friendly and very kind to answer any and all of our questions. They did all of this in a timely and efficient manner. I will tell everyone to go to their store!! If I could give them a 10 I would! Please acknowledge them!

I was having a horrible time getting service started. I had been on the phone with different representatives and even went to an att&t store in Grayson with no luck there . I left there and came straight to the Ashland store and was taken care of by Clarissa and Marissa !!! These girls knew what to do and how to do it ! Hands down the best customer service ever !!! Thank you girls so much you’re truly the best !!!

Was at the Winchester Ave store and was treated poorly. Went into this store today and the two women who helped me, sorry I’m bad with names and forgot, but they were sooooo helpful. They listened to my problems, actually tried to help, and set me up in a new phone. Will be making this my go to store from now on.

Kena provided excellent customer service and made my upgrade and switch to a new phone so easy! It was my first time at this AT&T location and now it will be the only place I go. Thank you for all of the help!

Carli was so helpful and nice. Answered all my questions and set me up with new service. Definitely will refer anyone to her and that store.

Thank you to Seth and Brandon for all of the help!

1st place I went to in Ashland ky on Winchester Ave. the service was terrible and the employee couldn't explain things properly and was trying to charge me more than was supposed to be. The 2nd place I went to in Russell ky the employee was very helpful and explained everything to me and even quoted me a cheaper price than the Ashland att store

Always great service & i don't understand how there not wall to wall with customers. Talk to Jessie if I need any help or just want to upgrade your phone.

Great people. Took their time explained to me how bill would be with the promotional pricing. I left feeling happy with my decision

Nice people, nice place. Very attentive.

Michelle B. Was wonderful to work with me. She knew the answers to my questions and help me feel comfortable in my purchase.

The girls there was very polite and answered questions that others stores would not do.

Friendly staff, service is definitely five stars, way better than Ashland AT&T store.

Amazing people. Signed up. Got the phone I wanted. And was quit and great!

It was great Service with a smile took good care of me.

They were great and very helpful.

Great, friendly service! Nice variety of items.