Ace Hardware Co.

They couldn’t have been more kind in helping me order a grill and then pick it up. I got a call the morning it came in. The young man at the front also helped another customer with direction to the store that could supply something the Ace didn’t carry.

Awkward to try and park with a semi in way, but the lady at the register was very friendly. Was able to find what i needed. Asked for something special( H2 pencil lead )they didn't carry but she was interested in getting some which i found awesome.

Amazing customer service, order some canning seals for jars about 4 years ago, yet kept receipt and order form. About 6 weeks ago, I called gave them the information right out of the papers and I just went to pick them up. (Previously order 4 packs, this time 5!)
So great to find a place like the good old days, where customer is first, the good old ways!

Thank you to Denise for running such an awesome shop. She is the manager there and her team is handling operating during these strange days so well. I own Black Wolf CrossFit right around the corner and having been shutdown by the state (rightfully so) has put me in a very uncertain state. So to have a neighborhood business that is able to be so supportive and helpful is a welcomed relief. Thank you again!

Today was my first time shopping here, I'm. A plumber by Trade ( 25yrs in the field) when the plumbing supply house doesn't have it, Ace almost always does . This particular Store Main Ace Hardware, has an amazing lady that works there, after grabbing what I needed , I had forgotten one more item went back in and locked my keys in my work van,. She did anything and everything she could short of prying the door open and fishing a metal rod down to hit the unlock button. Above and beyond customer service, truly a neighborhood hardware store, 2 thumbs up and a huge smile...

This a neighborhood store that treats you like a human unlike lowe's/home depot. They have a decent but small selection on site but work closely with the large ACE warehouse/website to quickly get you whatever you need.
Last week i bought a custom part through the website and picked it up a day later at the store.

I’ve been a customer for 18 years. Always good service, always friendly staff. To Jared Clark, they close at 5:30 to keep crybabies like you out. To Daniel Casteel, $12 for a peep hole in 5 minutes or $10 at Home Depot in 25 minutes… no contest. To Martin Irwin, WRONG! This is not a dangerous area. You’re just making up alternative facts because you work for Home Depot.

Went in to buy a corded leaf blower...girl at the counter said they were out and pointed to a cordless one. EGO 530 CFM Cordless Blower. Told her that my experience with cordless was that they are not as strong as a corded one...told me the owner has one and loves it so I bought it. WOW..glad I listened to her...It's so much better than any corded one that i have ever had. Has a booster button on it that will 'Blow' your mind with the exta power...Thanks to her this Ace Hardware is now my go to store.

Surprisingly complete range of DIY supplies. Friendly and helpful people. A throw back to the days of the local hardware around the corner staffed by people you can get to know and who care about you! My favorite Houston hardware store. I make several trips every time I come from Canada for a visit.

The guy who runs this place is extremely helpful. It's small, but they always have what I need. Having a place in the neighborhood saves a lot of time. You can get in and out and back home in a few minutes.

Ordered some winter rye grass seeds and the order came on time as the manager stated. Very nice and helpful, this place is becoming my number one stop for my small projects and handyman projects. Thank you ACE

Impressively laid out and far more expansive inventory than I would have expected from a store this size. Friendly staff at hand to help, and an atmosphere reminiscent of the hardware stores I remember from when I was a kid.

Great selection, bilingual ,helpful, respectful, customer service attendants, accesible by METRO Route 44 and affordable prices!! Would have it in mind for next shopping experiences, very satisfied!

It's small & quaint, they fidnt have what I needed. But gave me a name of another place which might be able to help. Very freindly..

I come today to this place for something that i needed to repair my bathroom sink and i found everything that i was looking for and a little more that I wasn’t even looking for but they are very nice people and helpful too

This is one of the oldest Ace Hardware stores in the heights area, show some love to the family that's been with the community I know for 60th years.

Helpful, attentive staff. Inexpensive prices. I will patronize them again!

I rented a tool and returned it under an hour and they didnt charge me. Great service highest recommendation

When I went in I was greeted by Francisco and received amazing service from Denise. Overall great experience.

The people in here are very responsible about their jobs, they really pay attention to the things that their shoppers say and incorporate them with the purchase.