Toyota of Bourbonnais

I so appreciate the staff here at Toyota of Bourbonnais.

I purchased my very first brand new car yesterday & Matt H & Dan in finance made it happen for me with ease & they made sure I understood the whole process in detail. If you're looking for a vehicle, please go see Matt & if he isn't available, Janelle is also amazing! Just can't say enough about them. Have been a customer for many years, but first time brand new buyer yesterday.

Thank you again Matt, Dan & Toyota of Bourbonnais.

I was on the hunt for n Odyssey for sometime. I was hesitant to buy from a dealer I normally don't work with. April was my sales girl and she was amazing. She listened to my concerns, she worked with me and even helped me with transferring my carseats over. She went above and beyond and made me feel so great about my purchase. Thank you April for everything and Thank you Toyota for taking care of me.

Great experience with sales and finance. My wife and I traded in our car for something better and in our price range. A very kind and helpful staff. Please go see salesman Matt Hadley! Ask for Dan the finance man!

I am more than pleased with my experience with the Toyota roadside assistance and the staff at Toyota of Bourbonnais. They sent out a tow truck to get me off the highway, changed my tire for both the spare and once I got the new tire and then balanced my tire at completely no cost. I am so glad I bought my car from such a reliable and trustworthy dealership and will be going here again once I am ready to have a new car again. Ask for Steve or Sam because they are amazing!!

We went down to test drive a vehicle and were handled by April, she had thorough and in depth knowledge about the vehicle we went to look at, had detailed insight into the buying or ordering process, was friendly and personable, and all around a great sales person. Unfortunately they didn't have and wouldn't be able to get the trim that we wanted so we didn't get to purchase from her because of our time-frame. We would still recommend going to see April if you need a Toyota from Bourbonnais.

Came in today to shop for a car and was warmly greeted by the Toyota team members. We got helped by Caleb and he was extremely patient with us and willing to listen to our concerns and what we are looking for. We are glad to be one of his first customers as he had just recently joined the Bourbonnais Toyota team. We will continue coming back to Caleb in the future and would highly recommend working with Caleb regarding any inquiries here at Toyota.

We recently purchased a 2024 Corolla with Matt Hadley as our salesman. Matt was a great salesman and provided amazing service! He was very thorough, accommodating and kept us completely informed through the entire process!! We will definitely be back for future purchases!!

I was helped by April Stratton, she was super helpful for me when I was looking for a surprise vehicle on very short notice due to icy weather and an accident. She walked me through quite a few vehicles, was extremely helpful, and even worked with me in getting the vehicle I wanted, despite changing which vehicle I wanted almost at the last second. She was super helpful and I appreciate everything she did for us.

I live in Nashville and my Jeep broke down back in September. Luckily my father-in-law brought me one of his vehicles on a flatbed and took my Jeep back to Illinois to take to a mechanic that he trusted in his hometown. Long story short the mechanic was unable to work within my budget.

I called Matt sometime In early October and told him the situation and that I would be in Bourbonnais over the week of thanksgiving. He worked with me to get a good deal on my trade in and into a great Camry. He was super patient and a pleasure to do business with!

I had such a smooth experience with Toyota of Bourbonnais. Matt and Dan were AWESOME!! They listened to my needs and made things happen 🙌🏽
Theee best experience at a dealership EVER!

Janaya Thurman

Matt Hadley was great sales person. He was very informed about the Rave 4 Hybrid and instructed us on how to operate instrument panel and also helped to pair our phones. I would purchase from him again.
Thanks Matt.
Barbara

My husband and I had a very good experience at Toyota of Bourbonnais. Our salesman Matt Hadley was so knowledgeable about our vehicle and kept us updated on when it would arrive.
We highly recommend him to anyone looking for a Toyota. Thanks Matt!

I recently worked with April to purchase a new vehicle. She was excellent to work with and made the whole process easy and timely. I would definitely recommend her to anyone looking to purchase a new car!

Updated: spoke to Sam and he’s looking into the information that was told to me. Updated the review to a 5 star. I felt Sam was honest about resolving this issue. Thanks Sam

Not willing to work with people even if you are ordering a new vehicle. I understand with dealers adding money on cars in inventory if they have limited availability but not when you are ordering a vehicle. Lots of dealers are not adding money or forcing you to buy warranty stuff if you order a vehicle.

I purchased a Canyon from Toyota of Bourbonnais yesterday and I am absolutely in love with it. April Stratton, Mike R, and Chris did an amazing job of helping me through the process of finding a great new vehicle for myself and my future family. Absolutely loved working with April. She spent hours trying to find the best fit vehicle for me and went the extra mile showing me an array of options!!! Thank you so much April!!

Christian is an excellent salesman! I told him what exactly what I wanted and price range and got me exactly what I wanted. Super professional and willing to work with my price range ! I would recommend Christian as a salesman to anyone looking for a vehicle! He is amazing and can find anything that fits your needs and wants!!

A symbol popped up in my dashboard that I had a tire pressure issue. I drove into the garage at Toyota of Bourbonnais. Nathan educated me on how to scroll through the many screens in the dashboard. One of these showed the tire pressure on each of the four tires. I was very impressed! Nathan took the car, filled up the tires and I was on my way. I really enjoy the people at this facility.

Janelle sold us a new 4Runner SR5! She was great! A pleasure to do business with! Our entire experience was great!

I worked with April, to buy my first vehicle back in may of this year and what a great experience i had. As a first time vehicle buyer, dealerships were so intimidating to me. Being swarmed by sales people at the door and the unnecessary pressure to purchase had me so nervous….. HOWEVER my experience was completely different here. April didn’t pressure me into anything, and was so patient and knowledgeable. She made my experience amazing, and just her personality alone made me more comfortable with this purchase. She was so helpful and i couldn’t recommend her more. Overall so impressed with this dealership!!!

The team at Toyota of Bourbonnais were extremely helpful and attentive when purchasing my first Toyota! I worked with Jeff and Dan and they were more than happy to answer all of our questions. Jeff even took the time to show me all of the car's features and to set up my app. They are easy to work with and I will continue to visit this dealer with all of my future purchases!