Krueger True Value

Very friendly and helpful staff, bringing all customers a true Mom & Pop local store feel.

Bought some caulk and didn't grab a receipt because I figured I had the color matched perfectly, even bring an old chunk that I am planning to replace. Got home and turned out a little too dark. Should've went with other color that is just a little lighter and is same brand. The folks at True Value helped my wife out to swap for the lighter color, without any questions about a receipt.

Thank you, Krueger True Value!!

I love this place! Everyone is always friendly and asking if I need help. There isn't always someone in the paint department, but when there is...they are extremely knowledgable, friendly and helpful. Brad took the time to help me figure out what stain color to use on a project (had me bring in my project and we played around with the colors right there in the store, so I didn't have to buy a bunch of samples). On a different day someone else in the paint department (who was actually off duty and there shopping for his own projects) helped me find what I needed and gave me some advice.

I would much rather support this store over the big box stores.

I highly recommend!!

Thank you to everyone at this Neenah treasure! I’ve been meaning to do this for so long but today it’s getting done! Everyone is always so friendly and even go out of their way to ask if you need help with anything. That’s wonderful because I usually do!

We went in to pick up a few things because of the Father’s Day Promotion. We saved 10 bucks and essentially got my new work gloves for FREE!

Our back yard, and neighbor to the side and behind our property have been too patient and kind. More than what we deserve as they have had to deal with critters, bur’s, and a forest invading their own property. Thank you both for everything!

We rented a new toy and am excited to learn about it and found out we can buy an attachment for our weed eater.

Thanks again Krueger’s you’ve come in clutch…again!

I am in the process of rebuilding my Briggs and Stratton snowblower engine. The documentation for the engine model that I'm rebuilding is extremely difficult to find. I ended up calling Krueger's and they (Scott) looked up the torque specs for me. He went way out of his way to help me out (at no cost). I will be giving my small engine business to Kruegers going forward!

We had 2 home projects today and went to Krueger True Value. They are incredibly helpful and dedicated to finding the right fix you need to get it done right. Infinitely better than any box store. Special thanks to Matt and Karissa, two employees that went out of their way. Thanks guys!!!

It's always a pleasant experience to shop at our local hardware store. We especially appreciate Brad in the paint department!

I typically try to shop at locally owned stores when possible... it's getting more challenging everyday. Krueger's has a level of customer service mindset that is hard to come by anywhere else...and I've actually found several products that I use that I've noticed are not available at places like Lowe's and Home Depot on the occasions when I am in one of those larger stores. I've used their small engine service center for multiple pieces of equipment, purchased new and used small gas engine equipment (lawn mowers, snow blowers, etc) from them. To be honest, I really don't shop around for that kind of thing anymore as I've found dealing with a business I trust is worth the time I save.

The staff is always very helpful here. I always stop here first for any of my home project needs before I go to the big box store. I’ve been able to get what I need and if I can’t find it, the staff has been willing to help me find it.

I needed a locking nut for my lawnmower wheel yesterday, and the man that assisted me got me exactly what I needed! Today I had to go back because I needed a new blade for the same mower. The same gentleman helped me with exactly what I needed again! I wish I had gotten his name, because he deserves recognition and a raise! I love this store! They always have what I need.

This is a great hardware store. They are generally well stocked. The staff are super helpful and know the store layout. When I am in Neenah, this is my go-to store home repairs.

Yes, you may pay a little more, but they have everything and the people are great. You don't have to travel 12-15 miles to a big box when your doing a home repair or remodeling. I've been shopping here 27 years and they haven't failed me yet. I bit higher price is made up in gas savings! I love making the trip to Krueger Hardware.

My husband and I are remodeling our master bathroom and we needed to match paint that is about 15+ years old. I went to True Value in Neenah and was happy to see Brad (the paint guy) there. He spent about 30 minutes with me and matched the paint perfectly! You cannot tell where the old paint ends and the new paint begins. True Value is very lucky to have him. Thank you, Brad! You made our DIY project just that much easier!

One of the only hardware stores where the men who work there don’t raise eyebrows at the supplies I buy. (I tend to fix things in my home myself). Knowledgeable paint department. Always a nice place.

Always helpful and patient for those of us who don't know much about DIY subjects. I always feel like I learn something useful whenever I shop at Krueger True Value. Friendly staff and great prices also a plus, of course.

You can bring your dog to the store with you and it's always nice supporting a local business. I buy my flowers here every year.

Awesome place! Love being able to choose the quantity of hardware I need and bag it for purchase. Also, my son loves to eat your popcorn and sit quietly on your dog beds while I shop.

This is an excellent hardware store when your inside the main building. Their small Engine depot is a different story. The staff is rude, lazy, uneducated and generally sub par. That said I cant rate the whole place down because if one departments innepitutide. If you need small engine parts or service don't waste your time or your excedrine.

I went in to the small engines Dept. to get a spark plug for my snow blower... Also I needed a new recoil. The man told me that a new recoil would cost $49.08. Then he asked me if I had taken the cover off the recoil? No, I replied. Do that first and bring it back to me and I will restring it for you!... That way it will only cost you like $10.00

Keep expecting items to be far more expensive there, but am often surprised. Bought patio furniture, a grill, a pressure washer and a lawn mower and all were very competitively priced. Other, smaller, "convenience" items are priced at a premium, but if all I need is a few bolts, it's worth saving a trip to Appleton or Oshkosh. Plus, FREE POPCORN! :)

Was looking for a couple of items (my employer has an account there) and the staff were really helpful, even offered to carry my bag of oil-dri up to the register for me! Much better customer service than WalMart! 😂