Pierce Auto Parts

The crew at Pierce Auto is the best auto maintenance in the Northeast. They have kept my 2000 Jetta TDI on the road for 586,000 + miles & 2015 Jetta TDI for 115,000 + miles. Thru thick and thin Pierce has been there for me. They have correctly diagnosed problems that have stumped others. When you make an appointment repairs are made while you waite. They have renewed the head, water pump,timing belt and all the bearings in one day....for a very reasonable price. They also tell you what will need attention in the future. They are the best repair shop for VW & Audi in Northeast....well worth the cost/effort to get your vehicle to their shop. Best of the best. Five star all the way.

Please read!! Very honest feedback!

I have been going to Pierce Auto Parts for a few years and they are the MAIN reason I still drive an Audi. I am now located over 2 hours away, but every time I need a repair, oil change, or inspection, I drive down so that they can have my business. They are extremely honest, very good, and very quick! I have never had an issue with their service or their prices.

Simply the best place to bring your Audi for any kind of service. They are friendly and Honest. I have felt with them for many different types of service from a new convertible top to changing the timing belt, every service is always perfectly done and for a reasonable price. I have been going to Bouckville since I bought my 2005 convertible from them 10 years ago.

The BEST, they treat you like you are important to them.🚖👍🏼

Incredible service and fairness. Very knowledgeable and specialized

I brought my Audi q7 to them after a dealership told me I needed to replace my front brakes for around $1,500. These guys are the most honest auto repair shop I have ever dealt with, they told me I don’t need to replace my front brakes yet and when the time comes they quoted me a fraction of the price of what the dealership did. Pierce auto now has a long term Audi customer because of their honesty. I highly recommend them for any work that needs to be done to your vehicle.

Asked them to review and assess a used Audi. Audi's can be great or if there is an issue, they can be expensive. Everyone was friendly and easy-going. They spent a good half-hour and returned with good news. Major relief that it was a good purchase. Great atmosphere, helpful 'can-do' attitude. I will bring my service work to them going forward.

Will never go anywhere else!! Honest, pleasant, professional! They don’t take advantage of the fact I’m a woman! 10/10, I do recommend.

Pierce Auto Parts provides excellent automobile service AND outstanding customer service. They always do whatever they can to accommodate my schedule and my needs. They get the work done right, on time, and at very reasonable prices. Never a hassle. Happy to recommend them.

Joe and Craig, the owners of Pierce Auto are great people as well as great mechanics. I have been a customer for many years and have purchased many quality vehicles from them. They've always taken care of me and my family like I was a member of their own family. I highly recommend Pierce Auto.

Good guys - was in the area & needed oil change and tire patch. In / Out. No drama -- Thanks Craig.

These guys are the best! I own a older Audi and never realized how much you really need a “specialist” to take care of them. Anytime I bring my car there they are quick and thorough on explaining what is wrong and what they need to do. I highly recommend them!

Solid Volkswagen repair shop. Recently purchased my first used Volkswagen that my go-to mechanic refused to work on (check engine light diagnosis) but knowing Pierce Auto specialized in Volkswagens I brought it over, had it successfully diagnosed and repaired. Pierce Auto NOW will be my go-to any time i need work done on our VW.

Place is hands down the best shop I’ve gone to.. I hesitate to go anywhere else..

Pierce Auto performs all the maintenance on my VW and Audi. Great technicians, friendly service, competitive pricing and above all recommendations you can trust! I trust them for everything from regular maintenance, to major repairs and tire needs! I'm very satisfied, pleased to recommend them and wish I had discovered them sooner!

Honest and reliable. Brought my car in thinking it needed a front wheel bearing replaced, but come to find out it was an issue with the tires. Guess what, instead of just going ahead and replacing the bearing to get the money, they instead called immediately and informed me of the actual problem. Wow! That's refreshing to see such great customer service and integrity!
I have also contacted them on several other occasions for advice, and they have ALWAYS been courteous and helpful.
Highly recommended!

Pierce Auto is one of the most professional family owned repair shops I’ve ever been to! Anytime my Q5 has any problems (usually has quite a few lol) Joe and Craig always give my car the best care! They also call you on updates if anything else needs to be fixed and they explain what’s going on (which most places don’t). And on top of all of that GREAT quality parts 10/10 HIGHLY RECOMMENDED PIERCE AUTO!!

I highly recommend these guys, they did alot of work to my car and have no issues afterward.

Have a casual environment, but have always acted with professionalism. They mainly work on VW and Audi vehicles, which affords them the ability to really understand the vehicles they work on. They are willing to reach out and verify whether or not you can or want them to do the work, and explain what they're doing as they do it, letting me feel safe they're not racking up a huge bill without telling me. Would highly recommend their shop services, have never purchased a car from them.

Honest. Reliable. Professional. I’ve had my VW serviced here for many years. A family friend recommended Pierce Auto to me; and I’ve since recommended them to several other family members and friends. I wouldn’t go anywhere else.